MANAGER, STARSHIELD ACCOUNT MANAGEMENT Starshield, SpaceX's national defense vertical, delivers unparalleled global communications and situational awareness to the warfighter. As Manager of the ...
MANAGER, STARSHIELD ACCOUNT MANAGEMENT Starshield, SpaceX's national defense vertical, delivers unparalleled global communications and situational awareness to the warfighter. As Manager of the ...
Global Sourcing Manager (Starshield)
Hawthorne, CA · On-site
$135K - $185K/yr
GLOBAL SOURCING MANAGER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Global Sourcing Manager (Starshield)
Hawthorne, CA · On-site
$135K - $185K/yr
GLOBAL SOURCING MANAGER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Global Sourcing Manager (Starshield)
$135K - $185K/yr
GLOBAL SOURCING MANAGER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Global Sourcing Manager (Starshield)
$135K - $185K/yr
GLOBAL SOURCING MANAGER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
GNC ENGINEER, ATTITUDE DETERMINATION AND CONTROL SYSTEM (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is ...
GNC ENGINEER, ATTITUDE DETERMINATION AND CONTROL SYSTEM (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is ...
MANAGER, STARSHIELD ACCOUNT MANAGEMENT Starshield, SpaceX's national defense vertical, delivers unparalleled global communications and situational awareness to the warfighter. As Manager of the ...
MANAGER, STARSHIELD ACCOUNT MANAGEMENT Starshield, SpaceX's national defense vertical, delivers unparalleled global communications and situational awareness to the warfighter. As Manager of the ...
SR. SUPPLIER DEVELOPMENT ENGINEER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer ...
SR. SUPPLIER DEVELOPMENT ENGINEER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer ...
SOURCING MANAGER, MECHANICAL (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
SOURCING MANAGER, MECHANICAL (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Manufacturing Specialist (Starshield)
Hawthorne, CA · On-site
$41 - $50/hr
MANUFACTURING SPECIALIST (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Manufacturing Specialist (Starshield)
Hawthorne, CA · On-site
$41 - $50/hr
MANUFACTURING SPECIALIST (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Electromechanical Technician (Starshield)
Hawthorne, CA · On-site
$28.50 - $35/hr
ELECTROMECHANICAL TECHNICIAN (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Electromechanical Technician (Starshield)
Hawthorne, CA · On-site
$28.50 - $35/hr
ELECTROMECHANICAL TECHNICIAN (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
GNC ENGINEER, ATTITUDE DETERMINATION AND CONTROL SYSTEM (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is ...
GNC ENGINEER, ATTITUDE DETERMINATION AND CONTROL SYSTEM (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is ...
Supplier Development Engineer, Harnessing (Starshield)
Hawthorne, CA · On-site
$100 - $117.50/hr
Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use, Starshield is designed for ...
New
Supplier Development Engineer, Harnessing (Starshield)
Hawthorne, CA · On-site
$100 - $117.50/hr
Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use, Starshield is designed for ...
New
Manufacturing Specialist (Starshield)
Hawthorne, CA · On-site
$41 - $50/hr
MANUFACTURING SPECIALIST (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Manufacturing Specialist (Starshield)
Hawthorne, CA · On-site
$41 - $50/hr
MANUFACTURING SPECIALIST (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Starshield's proliferated low-Earth orbit architecture provides inherent resiliency and constant connectivity to on-orbit assets, while SpaceX's proven rapid launch capability provides expedient and ...
Starshield's proliferated low-Earth orbit architecture provides inherent resiliency and constant connectivity to on-orbit assets, while SpaceX's proven rapid launch capability provides expedient and ...
Integration Technician (Starshield)
Hawthorne, CA · On-site
$31 - $38/hr
INTEGRATION TECHNICIAN (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Integration Technician (Starshield)
Hawthorne, CA · On-site
$31 - $38/hr
INTEGRATION TECHNICIAN (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
TEST SPECIALIST, COMPONENTS (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
TEST SPECIALIST, COMPONENTS (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
TEST SPECIALIST, AVIONICS (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
TEST SPECIALIST, AVIONICS (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Process Engineer (Starshield)
Hawthorne, CA · On-site
$115K - $160K/yr
PROCESS ENGINEER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use ...
Process Engineer (Starshield)
Hawthorne, CA · On-site
$115K - $160K/yr
PROCESS ENGINEER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use ...
TEST SPECIALIST, AVIONICS (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
TEST SPECIALIST, AVIONICS (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and ...
Process Engineer (Starshield)
Hawthorne, CA · On-site
$115K - $160K/yr
PROCESS ENGINEER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use ...
Process Engineer (Starshield)
Hawthorne, CA · On-site
$115K - $160K/yr
PROCESS ENGINEER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use ...
Process Engineer (Starshield)
Hawthorne, CA · On-site
$115K - $160K/yr
PROCESS ENGINEER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use ...
Process Engineer (Starshield)
Hawthorne, CA · On-site
$115K - $160K/yr
PROCESS ENGINEER (STARSHIELD) Starshield leverages SpaceX's Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use ...
Starshield information
What is Starshield?
What are the typical challenges faced when working on the Starshield team, and how do team members address them?
What are the key skills and qualifications needed to thrive as a Starshield engineer, and why are they important?
What is the difference between Starshield vs Cybersecurity Specialist?
| Aspect | Starshield | Cybersecurity Specialist |
|---|---|---|
| Required Credentials | Security clearances, specialized training | Certifications like CISSP, CEH, CompTIA Security+ |
| Work Environment | Government agencies, defense contractors | Private sector, corporate, government |
| Employer & Industry Usage | Defense, national security | IT firms, finance, healthcare |
| Common Search & Comparison | Yes | Yes |
Starshield roles focus on national security and defense-related cybersecurity, often requiring security clearances and working within government or defense sectors. Cybersecurity Specialists have broader roles across various industries, with certifications like CISSP or CEH, and work in private or public sectors. While both roles involve protecting digital assets, Starshield positions are more specialized for government defense projects, whereas Cybersecurity Specialists have a wider industry application.
What cities are hiring for Starshield jobs?
Cities with the most Starshield job openings:
What states have the most Starshield jobs?
States with the most job openings for Starshield jobs include:
What job categories do people searching Starshield jobs look for?
The top searched job categories for Starshield jobs are:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 13 days ago
SpaceX rating
8.7
Based on 148 frontline employees who took The Breakroom Quiz
17th of 72 rated aerospace companies
Job description
MANAGER, STARSHIELD ACCOUNT MANAGEMENT
Starshield, SpaceX's national defense vertical, delivers unparalleled global communications and situational awareness to the warfighter. As Manager of the Starshield User Products Account Management Team, you will lead a team responsible for customer success. This includes ensuring contracts are executed and expanded, customers receive and can operate delivered equipment, support systems remain best-in-class, and communications with customers stay constant and clear. You will partner with leadership across the Starshield organization and collaborate with other SpaceX entities to drive mission success. In this role, you will split your time between managing key customers and leading team members.
The Starshield Account Management team serves as the primary point of contact for customers from contract signature through successful activation. The team ensures all contract terms are fulfilled while identifying opportunities to accelerate and expand Starshield adoption. Prior to contract signature, the team plays a critical role in ensuring that the commitments we make are ones we can successfully deliver.
Over the past year, the Starshield User Products team has rapidly grown its user base and the number of customer organizations under contract. Starshield has also developed specialized tools tailored for defense customers. The product is designed for self-service, and we must similarly evolve our team and systems so defense enterprise customers can manage Starshield independently, minimizing human intervention.
Our ideal candidate is a self-starter that has a passion for making customers successful, building excellent teams, and managing complex cross-functional projects.
RESPONSIBILITIES:
- Grow and build the Starshield Account Management function with a focus on growing user adoption rates while ensuring customers are put in the best position possible
- Hire and lead an exceptional team
- Identify and build necessary tools and capabilities to manage accounts in a scalable way, working closely with the application software and finance teams to automate as much as possible
- Develop internal goals and metrics/visualizations to measure and communicate success
- Manage all aspects of project management for your customer vertical(s)
- Work with internal and external stakeholders to finalize customer contracts, serving as a final check before contract signature to ensure we are poised for success and any risks are captured/communicated internally
- Ensure that contract deliverables are delivered on time and meeting contract requirements
- Take an extreme ownership approach to realizing forecasted revenue on or ahead of schedule
- Identify and broadly/loudly communicate readiness levels, requirements, schedules, and risks
- Own the customer interface from contract signature onwards including onboarding, ongoing account management, and long-term retention/growth of the relationship and revenue
- Build relationships with customer points of contact to identify requirements and manage expectations, driving product adoption by removing roadblocks
- Collect, communicating and championing customer feedback internally to influence and steer programmatic and technical development required to maintain and grow customer adoption
- Responsibly grow customer accounts with a heavy emphasis on customer success
- Own a small portfolio of key customer accounts as an individual contributor
- Lead by example and leverage that experience to improve both internal and customer-facing tooling, processes, communications, and the overall product experience
BASIC QUALIFICATIONS:
- Bachelor's degree
- 6+ years of experience working with commercial customers or vendors to support a technical product/service
- 2+ years of experience leading people
PREFERRED SKILLS AND EXPERIENCE:
- 8+ years of experience working with commercial customers or strategic vendors
- Demonstrated ability to quickly and successfully develop an excellent team, including ability to develop and coach team members and ability to scale non-linearly
- Demonstrated ability to work in a fast-paced, autonomously driven, and demanding start-up atmosphere
- Demonstrated ability to champion and lead significant projects and business initiatives, including ability to manage in an environment with competing priorities
- Exceptional customer interface skills, including excellent written and verbal communication skills and ability to tailor communications appropriately to level (working-level to executive-level)
- Excellent negotiation and conflict resolution skills
- Familiarity with existing Starshield products, services and customer support systems/processes
ADDITIONAL REQUIREMENTS:
- Must be available to work extended hours and/or weekends as needed to support critical milestones or operations shifts
- Must be willing to travel to other SpaceX offices and customer locations as needed
COMPENSATION AND BENEFITS:
Pay Range:
$140,000.00 - $205,000.00
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.
Those with an active clearance will receive a 10% differential, up to an additional $20,000 annually, once officially briefed into a classified program.
ITAR REQUIREMENTS:
- To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX's Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.
About SpaceX
Sourced by ZipRecruiter
Industry
Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications
Company size
1,001 - 5,000 Employees
Headquarters location
Hawthorne, CA, US