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Staples Jobs in Rochester, MI (NOW HIRING)

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Staples information

See Rochester, MI salary details

$8

$19

$46

How much do staples jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for staples in Rochester, MI is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $19.71 per hour, depending on experience, location, and employer.

What are Staples employees responsible for?

Staples employees typically work in retail stores or in office supply environments, where they assist customers with finding products, process sales transactions, restock shelves, and maintain store organization. They may also handle customer inquiries, returns, and provide product recommendations. Some positions focus on business solutions, print and marketing services, or warehouse operations, depending on the specific job role within Staples. Good communication and customer service skills are important for success in these roles.

What is the difference between Staples vs Office Clerk?

AspectStaplesOffice Clerk
Primary RoleRetail sales and customer service in office supplies storeAdministrative support in office environments
Work EnvironmentRetail store settingOffice or administrative setting
Required SkillsCustomer service, sales, inventory managementData entry, filing, communication skills
Common CertificationsNone required, but retail experience helpfulNone typically required

Staples primarily involves retail sales and customer service in an office supplies store, while an Office Clerk provides administrative support within an office environment. The roles differ in work setting, skills, and daily tasks, with Staples focusing on sales and inventory, and Office Clerks handling clerical duties. Both roles may require basic organizational skills, but their core functions are distinct.

What are some common challenges faced by retail associates at Staples, and how can they be addressed?

Retail associates at Staples often encounter challenges such as managing high customer traffic during peak hours, staying up-to-date with the latest product offerings, and effectively handling customer inquiries or complaints. To address these challenges, associates benefit from thorough training on product knowledge, customer service techniques, and point-of-sale systems. Teamwork is also essential, as associates frequently collaborate with colleagues to restock shelves, fulfill online orders, and ensure the store remains organized and welcoming. Maintaining strong communication skills and a customer-focused attitude can help associates excel in this dynamic environment.

What are the key skills and qualifications needed to thrive as a Staples Retail Associate, and why are they important?

To thrive as a Staples Retail Associate, you need strong customer service skills, basic sales knowledge, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and office supply products is typically required. Strong communication, teamwork, and problem-solving abilities help associates provide positive shopping experiences and resolve customer issues. These skills are vital for meeting store goals, ensuring customer satisfaction, and maintaining efficient store operations.
What cities near Rochester, MI are hiring for Staples jobs? Cities near Rochester, MI with the most Staples job openings:
Retail Sales Print Supervisor (Rochester Hills, MI)

Retail Sales Print Supervisor (Rochester Hills, MI)

Staples, Inc.

Rochester Hills, MI

$15.25 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 616 frontline employees who took The Breakroom Quiz

424th of 713 rated retailers

Job description

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

  • Full-time hours, generous paid time off, career development program and weekly pay

  • Bonus plan eligible

  • Compensation is based on qualifications and experience

  • 401(k) with company match

  • Full medical, dental and vision insurance

  • Associate discounts on in-store and online merchandise, services and warranty plans

  • Discounts at hundreds of retailers, restaurants and more

  • And many more benefits

Play a key role in helping your store, your people and your customers win.

  • Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions

  • Drive customer satisfaction by focusing on customer engagement, quality, and the community

  • Coach associates in exceptional service, consultative selling, and total solutions

  • Lead and develop a team committed to operational excellence in driving profitable sales & margin

  • Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction

  • Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships

  • Be flexible to perform other duties as assigned

Essential skills and experience:

  • Able to work a flexible schedule based on the store’s needs

  • Experience directing a team and/or supervising others while managing many priorities

  • Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

  • Attention to detail and keen eye for noticing quality issues

  • Experience overcoming objection and engaging with customers to understand their needs

  • Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

  • Manage conflict in a reasonable, nonconfrontational and cooperative manner

  • Ability to act with honesty and integrity regarding customer and business information

  • Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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