IT Help Desk
Louisville, KY · On-site
We are in search of a highly motivated candidate to join our talented Team as an IT Help Desk specialist, responsible for providing first level support and troubleshooting for CLIENT team members.
IT Help Desk
Louisville, KY · On-site
We are in search of a highly motivated candidate to join our talented Team as an IT Help Desk specialist, responsible for providing first level support and troubleshooting for CLIENT team members.
IT Help Desk Support
Hinton, VA · On-site
$43K - $53K/yr
IT Help Desk Support Location: Hinton, VA 22831 We are seeking a dedicated and knowledgeable IT Help Desk Support professional to join our team in Hinton, VA. The ideal candidate will provide ...
IT Help Desk Support
Hinton, VA · On-site
$43K - $53K/yr
IT Help Desk Support Location: Hinton, VA 22831 We are seeking a dedicated and knowledgeable IT Help Desk Support professional to join our team in Hinton, VA. The ideal candidate will provide ...
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:
IT Help Desk
Salt Lake City, UT · On-site
$20 - $22/hr
IT Help Desk Salary: $20.00 - $22.00 per hour, DOE with a $1 differential for hours worked at night. Position Type: Full-time position. Schedule: Monday - Friday from 2:00 PM to 10:30 PM Location:
IT Help Desk Technician
Decatur, IN · On-site
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
Quick apply
IT Help Desk Technician
Decatur, IN · On-site
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible ...
The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible ...
IT Help Desk
Iuka, MS · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...
IT Help Desk
Iuka, MS · On-site
$20.50/hr
... of a variety of technology-based products typically associated with an end-user computing ... Perform all assigned desk-side support activities * Display outstanding technical and professional ...
Manager - IT Help Desk
Indianapolis, IN · On-site
Description Position at MacAllister Machinery Position Summary The Manager - Help Desk leads end-user support services, ensuring consistent, high-quality IT service delivery aligned to business ...
Manager - IT Help Desk
Indianapolis, IN · On-site
Description Position at MacAllister Machinery Position Summary The Manager - Help Desk leads end-user support services, ensuring consistent, high-quality IT service delivery aligned to business ...
IT Help Desk Technician
Wichita, KS · On-site
We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to join our IT team and provide day-to-day technical support to employees across the business. The ...
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IT Help Desk Technician
Wichita, KS · On-site
We are seeking a reliable, service-oriented, and technically capable IT Help Desk Technician to join our IT team and provide day-to-day technical support to employees across the business. The ...
IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...
IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...
IT Help Desk
Fort Worth, TX · On-site
Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard, Ramlink, emails, and ...
IT Help Desk
Fort Worth, TX · On-site
Position Information Job Title IT Help Desk Position Summary Needing a student employee who loves IT, solving problems, and serving others. You will get to work with Blackboard, Ramlink, emails, and ...
The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible ...
The IT Help Desk Technician provides first-line technical support for Bank employees and assists in maintaining a secure, reliable, and efficient technology environment. This position is responsible ...
IT Help Desk Technician
Hampton, VA · On-site
$21 - $23/hr
Networking Technologies + Support (NTS) is seeking a customer-focused IT Help Desk Technician. If you're passionate about technology, enjoy solving technical challenges, and thrive in a customer ...
IT Help Desk Technician
Hampton, VA · On-site
$21 - $23/hr
Networking Technologies + Support (NTS) is seeking a customer-focused IT Help Desk Technician. If you're passionate about technology, enjoy solving technical challenges, and thrive in a customer ...
IT Help Desk Technician
Decatur, IN · On-site
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
IT Help Desk Technician
Decatur, IN · On-site
The IT Help Desk Technician is responsible for implementing and maintaining the hospital's Information Technology Help Desk Program, utilizing a work order system to provide support and perform ...
IT Help Desk Manager
Herndon, VA · On-site
IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...
IT Help Desk Manager
Herndon, VA · On-site
IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...
IT Help Desk Technician
New Albany, IN · On-site
We are seeking a dependable and customer-focused IT Help Desk Technician to join our team and support the technology needs of our growing organization. This is an excellent opportunity for someone ...
IT Help Desk Technician
New Albany, IN · On-site
We are seeking a dependable and customer-focused IT Help Desk Technician to join our team and support the technology needs of our growing organization. This is an excellent opportunity for someone ...
Position Summary The Manager - Help Desk leads end-user support services, ensuring consistent, high-quality IT service delivery aligned to business objectives and IT strategy. This role is ...
Quick apply
Position Summary The Manager - Help Desk leads end-user support services, ensuring consistent, high-quality IT service delivery aligned to business objectives and IT strategy. This role is ...
Manager - IT Help Desk
Indianapolis, IN · On-site
Description Position Summary The Manager - Help Desk leads end-user support services, ensuring consistent, high-quality IT service delivery aligned to business objectives and IT strategy. This role ...
Manager - IT Help Desk
Indianapolis, IN · On-site
Description Position Summary The Manager - Help Desk leads end-user support services, ensuring consistent, high-quality IT service delivery aligned to business objectives and IT strategy. This role ...
Manager - IT Help Desk
Indianapolis, IN · On-site
Position Summary The Manager - Help Desk leads end-user support services, ensuring consistent, high-quality IT service delivery aligned to business objectives and IT strategy. This role is ...
Manager - IT Help Desk
Indianapolis, IN · On-site
Position Summary The Manager - Help Desk leads end-user support services, ensuring consistent, high-quality IT service delivery aligned to business objectives and IT strategy. This role is ...
IT Help Desk Manager
Herndon, VA · On-site
IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...
IT Help Desk Manager
Herndon, VA · On-site
IT Help Desk Manager Location: Herndon, VA (100% Onsite) Clearance: Active Secret or higher Status: Exempt About This Role The IT Help Desk Manager is responsible for leading and supporting a team of ...
Print IT Help Desk
Hazelwood, MO · On-site
The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service ...
Print IT Help Desk
Hazelwood, MO · On-site
The GFI office equipment Help Desk is part of the Field IT team and is an additional resource for our MFP and MPS customers. The Print IT Help Desk team members are our first responders in IT service ...
Stantec It Help Desk information
See salary details
$37.5K - $45.4K
1% of jobs
$45.4K - $53.3K
6% of jobs
$53.3K - $61.2K
8% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$61.2K - $69.1K
13% of jobs
$69.1K - $77K
14% of jobs
The median wage is $80.8K / yr.
$77K - $85K
17% of jobs
$85K - $92.9K
13% of jobs
$96.1K is the 75th percentile. Wages above this are outliers.
$92.9K - $100.8K
8% of jobs
$100.8K - $108.7K
7% of jobs
$108.7K - $116.6K
7% of jobs
$116.6K - $124.5K
5% of jobs
$37.5K
$83.8K
$124.5K
How much do stantec it help desk jobs pay per year?
As of Sep 11, 2026, the average yearly pay for stantec it help desk in the United States is $83,781.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $100,000.00 per year, depending on experience, location, and employer.
What is a Stantec IT Help Desk?
A Stantec IT Help Desk is a support service within the company Stantec that assists employees with technical issues related to their computers, software, network access, and other IT-related problems. The help desk provides troubleshooting, guidance, and solutions to ensure that staff can work efficiently with minimal interruptions. It acts as the first point of contact for technology concerns, offering support via phone, email, or an online ticketing system.
What are the key skills and qualifications needed to thrive as an IT Help Desk professional at Stantec?
To thrive as an IT Help Desk professional at Stantec, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems such as ServiceNow, remote desktop tools, and Microsoft Office 365 is often required. Excellent communication, patience, and problem-solving skills help you deliver effective support and build trust with end-users. These skills are vital for resolving technical issues quickly and maintaining smooth business operations across the organization.
What are some common challenges faced by IT Help Desk professionals at Stantec, and how can they be addressed?
IT Help Desk professionals at Stantec often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse technical issues across multiple software platforms, and ensuring timely resolution for employees in different time zones. To address these, it's important to develop strong organizational skills, keep up-to-date with company-specific systems, and foster good communication with both technical and non-technical staff. Collaboration with other IT team members and continuous learning are key to effectively overcoming these challenges and delivering excellent support.
What is the difference between Stantec It Help Desk vs Stantec Network Support Specialist?
| Aspect | Stantec It Help Desk | Stantec Network Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified | CCNA, CompTIA Network+ |
| Work Environment | Help desk, end-user support | Network infrastructure, server support |
| Employer & Industry Usage | Common in IT support teams across industries | Focus on network systems within similar sectors |
Stantec It Help Desk primarily handles end-user technical issues, troubleshooting hardware and software. In contrast, Stantec Network Support Specialists focus on maintaining and troubleshooting network infrastructure. Both roles require certifications like CompTIA A+ or Network+ and are integral to IT support teams, but they differ in scope and technical focus.
What are popular job titles related to Stantec It Help Desk jobs?
For Stantec It Help Desk jobs, the most frequently searched job titles are:
IT Help Desk
Louisville, KY • On-site
Ampcus Inc
• IT Services • 1 - 5K employees1,001 - 5,000 employees
Full-time
Re-posted 18 days ago
Job description
Job Summary:
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team as an IT Help Desk specialist, responsible for providing first level support and troubleshooting for CLIENT team members. The role requires analyzing and resolving various hardware and software issues while maintaining excellent customer service.
Responsibilities:
• Analyze and resolve hardware, software and operational issues within our service level agreements.
• Maintain a basic understanding of CLIENT operational procedures.
• Log all incidents into an Incident Management System with clear, concise language.
• Work in an efficient/fast-paced environment to meet or exceed team and individual service targets.
• Achieve an on target or above rating on quality, service, and productivity metrics.
• Follow proper escalation path when necessary to resolve issues.
• Work a flexible schedule that may include days, night, weekends, to meet support and staffing needs.
• Provide stellar customer service to our customers, treating every call with respect and positive energy.
• Collaborate with other Service Desk analysts to troubleshoot and resolve complex issues.
• Participate in all individual and group training initiatives.
Qualifications:
Required:
• Good organizational, oral/written communication, and problem solving skills.
• Good understanding of computer concepts (PC Fundamentals/Operating Systems).
• Ability to type 40 words per minute.
Preferred:
• Some college preferred.
• Minimum of 1 of year previous help desk/call center experience is desired.
• Spanish fluency is desired.
• Basic understanding of restaurant operations is desired.
Company:
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management. Founded in 2004, the company is headquartered in Chantilly, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team as an IT Help Desk specialist, responsible for providing first level support and troubleshooting for CLIENT team members. The role requires analyzing and resolving various hardware and software issues while maintaining excellent customer service.
Responsibilities:
• Analyze and resolve hardware, software and operational issues within our service level agreements.
• Maintain a basic understanding of CLIENT operational procedures.
• Log all incidents into an Incident Management System with clear, concise language.
• Work in an efficient/fast-paced environment to meet or exceed team and individual service targets.
• Achieve an on target or above rating on quality, service, and productivity metrics.
• Follow proper escalation path when necessary to resolve issues.
• Work a flexible schedule that may include days, night, weekends, to meet support and staffing needs.
• Provide stellar customer service to our customers, treating every call with respect and positive energy.
• Collaborate with other Service Desk analysts to troubleshoot and resolve complex issues.
• Participate in all individual and group training initiatives.
Qualifications:
Required:
• Good organizational, oral/written communication, and problem solving skills.
• Good understanding of computer concepts (PC Fundamentals/Operating Systems).
• Ability to type 40 words per minute.
Preferred:
• Some college preferred.
• Minimum of 1 of year previous help desk/call center experience is desired.
• Spanish fluency is desired.
• Basic understanding of restaurant operations is desired.
Company:
Ampcus is a global business, technology consulting and an staff augmentation firm specializing in AI/ML,digital solutions, Cybersecurity & Risk management, Testing, Forensics & Fraud services and human capital management. Founded in 2004, the company is headquartered in Chantilly, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
About Ampcus
Sourced by ZipRecruiter
Ampcus Inc. is a ISO 20000, ISO 27000, ISO 9001, CMMI DEV/3 SM and CMMI SVC/3 SM certified global provider of a broad range of Technology and Business consulting services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, client goals become our goals. Their success is our satisfaction. It’s why our clients sleep well at night. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing knowledge transfer of best practices for the organization.
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Chantilly, VA, US
Year founded
2004