ZipRecruiter

Log In

1

Standardized Patient Program Jobs in California (NOW HIRING)

GraceLight

Patient Service Representative

Los Angeles, CA · On-site

$24.74 - $37.10/hr

Determines and verifies patient program/insurance eligibility requirements. Registers patients by ... Utilizes the appointment template to meet or exceed productivity standards. * Collects payments and ...

QueensCare

Patient Service Representative

Los Angeles, CA

$24.74 - $37.10/hr

Determines and verifies patient program/insurance eligibility requirements. Registers patients by ... Utilizes the appointment template to meet or exceed productivity standards. * Collects payments and ...

QUEENSCARE

Patient Service Representative II

Los Angeles, CA · On-site

$24.74 - $37.10/hr

Determines and verifies patient program/insurance eligibility requirements. Registers patients by ... Utilizes the appointment template to meet or exceed productivity standards. * Collects payments and ...

next page

Showing results 1-20

People also search for

All JobsStandardized Patient Program JobsStandardized Patient Program Jobs in California

Standardized Patient Program information

What are the key skills and qualifications needed to thrive as a Standardized Patient Program participant, and why are they important?

To thrive as a Standardized Patient (SP) Program participant, you need strong memorization abilities, attention to detail, and reliability, often supported by previous acting experience or training in performance. Familiarity with simulation software and medical education tools is helpful, though most programs provide specific training for required systems. Excellent communication, adaptability, and the ability to provide constructive feedback are essential soft skills for working with medical trainees and educators. These skills ensure accurate, consistent portrayals and contribute to effective medical education and assessment.

What are some common challenges faced by participants in a Standardized Patient Program, and how can they be addressed?

Participants in a Standardized Patient Program often encounter challenges such as maintaining consistency in their portrayal of patient cases, providing constructive feedback to learners, and managing emotional responses during intense scenarios. To address these challenges, standardized patients receive thorough training on case scripts and feedback techniques, as well as ongoing support from program coordinators. Regular debriefings and peer discussions also help participants reflect on their experiences and continuously improve their skills.

What is a Standardized Patient Program?

A Standardized Patient Program is an organized system within medical and health professional schools where individuals are trained to simulate real patients in a consistent and realistic manner. These programs allow students and healthcare professionals to practice clinical and communication skills in a controlled environment. Standardized patients help learners develop diagnostic, physical examination, and interpersonal skills by providing feedback and acting out various medical scenarios. This experiential learning is essential for preparing students for real-world patient care.

How to get a job as a Standardized Patient?

To become a Standardized Patient, individuals typically need to complete training provided by healthcare institutions or simulation programs, which includes learning how to portray medical conditions and provide feedback. Relevant skills include communication, acting, and the ability to follow instructions; some roles may require background checks or health screenings. Applying through hospital or medical school simulation centers and demonstrating reliability and professionalism are key steps.

How much do standardized patients get paid for pelvic exams?

Standardized patients typically earn between $25 and $50 per hour for performing pelvic exams, depending on the program and location. Compensation may vary based on the complexity of the exam, required skills, and the organization’s pay structure.

What is the difference between Standardized Patient Program vs Medical Scribe?

AspectStandardized Patient ProgramMedical Scribe
CredentialsTypically no formal certification required; training provided by programsMedical certification or transcription experience often preferred
Work EnvironmentHealthcare simulation centers, medical schools, hospitalsHospitals, clinics, outpatient settings
Employer & IndustryMedical schools, healthcare training institutionsHealthcare providers, hospitals, clinics
Search & Comparison IntentUnderstanding roles in medical trainingMedical documentation and clinical support

The Standardized Patient Program involves individuals trained to simulate real patients for medical training, while Medical Scribes assist healthcare providers by documenting patient encounters. Both roles support medical education and healthcare delivery but differ in responsibilities, training, and work environments.

Can you be a Standardized Patient with no experience?

Standardized Patient programs often do not require prior experience, as training is provided to teach role-playing, communication, and medical history presentation. Most programs look for individuals with good communication skills, reliability, and the ability to follow instructions, making it accessible for newcomers without healthcare backgrounds.

How much money do standardized patients make?

Standardized patients typically earn between $20 and $50 per hour, depending on the location, complexity of the case, and experience. Pay rates can vary based on the organization and whether the role is part-time or on a contract basis.
What are popular job titles related to Standardized Patient Program jobs in California? For Standardized Patient Program jobs in California, the most frequently searched job titles are:
What job categories do people searching Standardized Patient Program jobs in California look for? The top searched job categories for Standardized Patient Program jobs in California are:
What cities in California are hiring for Standardized Patient Program jobs? Cities in California with the most Standardized Patient Program job openings:
Standardized Patient Program jobs near you
Infographic showing various Standardized Patient Program job openings in California as of June 2026, with employment types broken down into 87% Full Time, 8% Part Time, 4% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Patient Service Representative

GraceLight

Los Angeles, CA • On-site

$24.74 - $37.10/hr

Full-time

Medical, Vision

Posted 2 days ago

Job description

The Patient Service Representative (PSR) works under the direction of the Health Center Manager. The PSR is responsible for ensuring internal and external clients are provided with exceptional customer service. Duties include, but are not limited to performing patient intake, collecting and verifying patient information, handling cash collections, patient copays and credit card transactions, coordinating phone calls, scheduling patients via the computerized scheduler, and verifying eligibility/insurance information and health care benefits to ensure accurate billing procedures. Other duties include scanning/inputting required patient information into the electronic medical record, assisting with patient referrals and program services, and performing other duties as assigned.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
  1. Supports and implements the organization's vision, mission and values.
  2. Determines priorities and method of completing daily workload to ensure that all responsibilities are carried out in a timely manner.
  3. Performs all job functions in a professional and courteous manner. This includes answering all phone calls and emails timely and providing excellent customer service to internal and external customers.
  4. Fosters and promotes a culture of service excellence and accountability.
  5. Performs timely and accurate patient registration and patient flow tracking in accordance to health center procedures. Determines and verifies patient program/insurance eligibility requirements. Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on electronic health record.
  6. Demonstrates the ability to identify the patient's account via date of birth or name search; creates accounts for new patient appointments; and verifies and updates demographic information. Knows and follows eligibility requirements and verification processes for coverage programs. Enters confidential personal health information and financial information into computerized system accurately. Complies with federal and local laws in ensuring patient privacy. Schedules, confirms and cancels appointments; coordinates walk-in patients; follows up with providers for canceled/no show appointments. Utilizes the appointment template to meet or exceed productivity standards.
  7. Collects payments and co-pays from patients; obtains authorizations for credit card transactions. Applies payments and adjustments to patient accounts in the computer system accurately and reconciles daily cash reports. Adheres to cash collection policies and procedures
  8. Answers telephone calls timely, courteously, and professionally. Follows telephone decision-making guide correctly. Utilizes the computer system correctly to obtain requested information, update demographic files and/or make, cancel, and reschedule appointments. Provides appointments and information; documents and forwards calls when appropriate and takes detailed messages when required. Completes and submits departmental requests for information and reports.
  9. Examines patient's records/medical reports/consultation reports and verifies patient identification. Identifies forms and the appropriateness for inclusion in the medical record. Scans/indexes/commits images into the electronic health record per protocol.
  10. Checks/reviews paperwork filed in paper medical charts against scanned documents saved in Electronic Health Records to determine if documents have been electronically stored properly ("quality check").
  11. Uses discretion and good judgment in handling sensitive or confidential information and understands which decisions can be made alone and which decisions need to involve others.
  12. Complies with organizational policies and procedures, specifically the Records Management and Retention Policy & Procedures.
  13. Retrieves medical records and delivers to appropriate providers or department. Files patient and administrative files.
  14. Copies and faxes documents as required. Perform duties with the ability to focus on details and multi-task.
  15. Performs all other duties as assigned.
  16. Must be willing and able to work at all locations as needed to meet patient care needs.
  17. Must be willing and able to work all business hours including evenings and weekends.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION/EXPERIENCE:
  1. High School Diploma or equivalency required.
  2. Five years of healthcare related customer service or two years of patient intake/registration required.
  3. Working knowledge of insurance verification/eligibility insurance programs (Commercial, Medi-cal, MediCare and sliding fee programs) required.
  4. PC or word processing experience required.
  5. Medical coding experience preferred.
  6. Certificate in billing and coding and/or Medical Terminology preferred.
  7. Experience with electronic health records and practice management systems required, familiarity with EPIC preferred.
  8. Excellent telephone and interpersonal communication skills. Must demonstrate superior professionalism when dealing with clients, staff, and vendors, required.
  9. Familiarity with Current Procedural Terminology (CPT) and International Classification of Disease (ICD) coding a plus.
  10. Bilingual in English/Spanish preferred.

LANGUAGE SKILLS:
Ability to read and interpret documents, such as policies and procedures, benefits information, benefit surveys, board minutes, routine mail, simple contracts, and instruction manuals. Ability to compose routine reports and correspondence. Ability to speak effectively with employees, visitors and management.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, and apply concepts of basic algebra and geometry.
REASONING ABILITY:
Ability to exercise common sense in carrying out instructions furnished in written, oral, or diagram form and in other daily situations that arise. Ability to deal with problems involving several concrete variables in standardized situations. Ability to make decision and execute timely in order to produce a positive outcome. Ability to work independently, set priorities, and work well under pressure.
OTHER SKILLS AND ABILITIES:
This position requires the following minimum requirements:
  1. Knowledge of office equipment including copier, fax machine.
  2. Skill in dealing with interpersonal issues and customer relations.
  3. Ability to handle multiple priorities at once with minimal supervision.
  4. Ability to comprehend and follow written and verbal instructions.
  5. Ability to organize and communicate clearly.
  6. Ability to maintain confidentiality of patient and employee information.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance, stoop, kneel, crouch or sit. The employee must frequently lift and/or move up to 10 pounds and occasionally life and/or move up to 30 pounds. The employee is occasionally required to ascend and descend one flight of stairs. Specific vision abilities required by the job include close vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is often moderate. However, there are many times when there is a high ambient background noise of phones and multiple conversations. Must be able to screen out the background noise to concentrate on the work at hand.

Apply