Staff User Experience Researcher Jobs in Riverside, CA

Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.

We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and valuesdriven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.

If you're looking for a fastpaced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.

WHAT YOU WILL DO

The UX/UI Design Manager is responsible for delivering exceptional design solutions for the various digital platforms and brands owned by HCA. This role will manage the design process from concept to execution, ensuring that the user experience and interface design meets exceptional standards of quality, usability, and aesthetics and collaborate with product owners, developers, and other stakeholders to create engaging, user-friendly designs that align with marketing and business objectives. In addition, this role will proactively engage and collaborate with business leaders at HCA, global headquarters, and local OEMs to ensure alignment for UX/UI design strategies, brand alignment, and effective execution.

HOW YOU WILL MAKE AN IMPACT

Design Solutions

• Collaborate with various business stakeholders to define and deliver UX design and UI solutions that align with the overall product roadmap and support the realization of corporate objectives. 

• Translate business and user needs into innovative design strategies, workflows, wireframes, and high-fidelity prototypes.

• Promote and drive user research and usability testing to gather insights, validate design decisions, and iterate on solutions that meet user needs and enhance the user journey.

• Champion design best practices and advocate for the end user within the organization.

 Design Process

• Manage the design process from concept to execution ensuring high-quality experiences, usability, and brand alignment across relevant digital products and platforms, such as the dealer portals, external websites, and mobile apps.

• Develop and maintain style guides, systems, and best practices to support scalable, cohesive design execution.

Vendor Relationships

• Manage relationships with external creative agencies and vendors, whenever applicable, to ensure deliverables align with brand standards, project goals/timelines, budget, quality reviews and user experience best practices.

• Organize, prepare briefing materials (slides, mockups, user flows and/or design rationale) and facilitate meetings with vendors

WHAT YOU WILL BRING TO THE ROLE

• Minimum 5-7 years relevant design experience for cross-channel user experience.

• Strong portfolio showcasing a range of UX/UI design work across multiple digital platforms.

• Experience working in an Agile development environment, collaborating with cross-functional teams to deliver high-quality products.

• Prior experience managing relationships with creative agencies preferred.

• Prior experience working within automotive finance preferred.

• Familiarity with HTML/CSS/JavaScript/React desirable.

• Familiarity with photo editing or video editing preferred.

• Bachelor's degree required in Design, Human-Computer Interaction, Marketing, Psychology, Computer Science or related field.

• Certifications in user experience a plus.

• Deep understanding of user-centered design principles, user research methodologies, usability testing, interaction design, and information architecture

• Demonstrated experience with design and prototyping tools, such as Adobe Creative Suite, Sketch and/or Figma.

• Knowledge of the automotive or automotive finance industry.

• Excellent communication and interpersonal skills to work effectively with various stakeholders and present to varied audiences.

• Ability to identify and solve complex problems related to UX design with keen attention to detail.

• Knowledge of accessibility standards, responsive design principles, and current UX/UI design trends.

• Familiarity with design tools (e.g., Sketch, Figma, Adobe XD) and digital marketing technologies (e,g, web, mobile, email, etc.).

• Understanding how UX design can bring value to business goals and objectives.

• Proven critical thinking, problem solving skills for strategy formulation. 

• Excellent organizational and prioritization skills.

WE TAKE CARE OF OUR PEOPLE

At HCA, our people drive our success. That's why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing-at work and beyond.

Benefits Highlights

• Hybrid flexibility - 4 days in office, 1 day remote

• Vehicle perks - monthly vehicle allowance plus purchase and lease discounts

• Comprehensive health coverage - medical, dental, and vision plans

• Employer-funded HSA contributions to help reduce healthcare costs

• 401(k) with company match and immediate vesting from day one

• 100% company-paid life and disability insurance

• Wellbeing benefits including fitness and health resources

• Leadership programs and career development that support continuous learning

• Paid Volunteer Time Off and a company charitable donation in your honor

Because great benefits help you thrive-personally and professionally.

WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.

OTHER DETAILS

Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace-because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as by the California Privacy Rights Act of 2020 ("CCPA"). 

If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com.