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Staff Support Technician Jobs (NOW HIRING)

NEC Corporation

Support Technician

Irving, TX · Hybrid

$44K - $64K/yr

Support Technician Location: Irving, TX (Hybrid) Position Summary We are seeking an experienced and ... Retail Solutions and NEC staff * Development Teams * Field Technicians * Management

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TidalHealth

Laboratory Support Technician

Berlin, MD · On-site

$17.74 - $25.72/hr

The Laboratory is staffed seven days a week, twenty-four hours per day. * Personnel may be assigned ... Laboratory Support Technician Benefits; We provide a robust benefits suite for our eligible team ...

TidalHealth

Laboratory Support Technician

Berlin, MD

$17.74 - $25.72/hr

The Laboratory is staffed seven days a week, twenty-four hours per day. * Personnel may be assigned ... Laboratory Support Technician Benefits; We provide a robust benefits suite for our eligible team ...

Infojini Inc

Support Technician

Rock Hill, SC

Company Description Infojini Consulting is a full service IT consulting, services, and staffing ... Support Technician Location: Rock Hill, SC 29730 Duration: 12+ Months Client: Direct Client ...

Westchester Medical Center

Support Technician II

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician II is the face of IT throughout WMC and is responsible for providing basic ... They will perform computer imaging and rollout activities for new hires and staff relocations. They ...

Westchester Medical Center

Support Technician II

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician II is the face of IT throughout WMC and is responsible for providing basic ... They will perform computer imaging and rollout activities for new hires and staff relocations. They ...

Westchester Medical Center

Support Technician II

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician II is the face of IT throughout WMC and is responsible for providing basic ... They will perform computer imaging and rollout activities for new hires and staff relocations. They ...

Ampcus Inc

Support Technician 3

Austin, TX · On-site

They are seeking a Support Technician 3 who will be responsible for supporting the migration and ... Ampcus is a global business, technology consulting and an staff augmentation firm specializing in ...

Westchester Medical Center

Support Technician II

Valhalla, NY · On-site

$22.50 - $30.75/hr

The Support Technician II is the face of IT throughout WMC and is responsible for providing basic ... They will perform computer imaging and rollout activities for new hires and staff relocations. They ...

SAN LUIS VALLEY HEALTH

Support Technician

Alamosa, CO · On-site

$15.16 - $21.17/hr

As a Support Technician you will perform routine duties in supporting nursing staff and caring for hospitalized patients. What You'll Need: * High School or GED * Basic Life Support - American Heart ...

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Staff Support Technician information

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$14

$25

$37

How much do staff support technician jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for staff support technician in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is a staff support technician?

Staff Support Technicians are professionals who provide technical assistance and support to employees within an organization. Their responsibilities often include troubleshooting hardware and software issues, setting up workstations, maintaining IT equipment, and ensuring that staff can effectively use technology resources. They act as the first point of contact for technical problems, helping to resolve issues quickly to minimize downtime and keep business operations running smoothly.

What are the key skills and qualifications needed to thrive as a staff support technician, and why are they important?

To thrive as a Staff Support Technician, you need strong problem-solving skills, technical troubleshooting abilities, and a background in IT or a related field, often supported by certifications like CompTIA A+ or Microsoft Certified IT Professional. Familiarity with help desk software, remote desktop tools, and common operating systems is essential. Excellent communication, patience, and customer service orientation are crucial soft skills for effectively assisting staff and resolving issues. These skills ensure timely and accurate technical support, minimizing downtime and improving overall workplace productivity.

What are some common challenges faced by staff support technicians, and how can they be addressed?

Staff Support Technicians often encounter challenges such as managing multiple technical requests simultaneously, troubleshooting unfamiliar software or hardware issues, and communicating clearly with non-technical staff. Prioritizing tasks efficiently and staying organized are key to handling a high volume of support tickets. Building strong communication skills helps in translating technical information into user-friendly language, while ongoing learning and collaboration with IT colleagues ensure technicians stay up to date with new technologies and best practices.

What is the difference between Staff Support Technician vs Help Desk Technician?

AspectStaff Support TechnicianHelp Desk Technician
Required CertificationsCompTIA A+, Network+ (often)CompTIA A+, Help Desk certifications (often)
Work EnvironmentOn-site support, troubleshooting hardware/softwareRemote or on-site, customer support focus
Employer & Industry UsageIT departments, corporate, governmentIT service providers, corporate, tech support
Common Search & ComparisonYesYes

Staff Support Technicians and Help Desk Technicians both provide technical support, but Staff Support Technicians often handle more hands-on hardware and network issues on-site, while Help Desk Technicians typically focus on remote troubleshooting and customer service. The roles overlap in certifications and work environments, but their primary responsibilities and interaction modes differ.

What cities are hiring for Staff Support Technician jobs?

Cities with the most Staff Support Technician job openings:

What are popular job titles related to Staff Support Technician jobs?

For Staff Support Technician jobs, the most frequently searched job titles are:

Staff Support Technician jobs near you

Support Technician

Royersford, PA • On-site

Spring-Ford Area School District
Elementary and Secondary Schools • 1 - 5K employees
Learn more about Spring-Ford Area School Districtexternal

$26.80/hr

Full-time, Contractor

Medical, Dental, Vision, PTO

Posted 17 days ago

Job description

Position Type:
Technology/Support Technician
Date Posted:
8/26/2026
Location:
7th Grade Center
Closing Date:
09/09/2026
Technology Support Technician: Full-time 12-month position available in the Spring-Ford Area School District
The Technology Support Technician is the primary point of contact for District personnel and students seeking technical support. The technician is responsible for answering calls and e-mail messages directed to the Technology Support Center and providing remote and in-person support, training, and assistance to district stakeholders. The Technology Support Technician works as part of the Technology Operations and Support Team to provide technology related services to the district. The work is performed under the guidance of the Manager of Technology Operations and supervision of the Director of Technology, with assistance provided by district technology subject matter experts.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Provide first-level technology support for District personnel and students in a friendly and professional manner
  • Perform troubleshooting and research toward the resolution of technology related problems
  • Configure technology equipment as directed to support instruction and proper operation of end-user workstations, print devices and networking equipment
  • Facilitate the deployment of technology equipment to District personnel
  • Assist with testing software and hardware
  • Provide on-site installation, support and troubleshooting at all district buildings
  • Perform minor maintenance and repair to technology equipment
  • Maintain and order computer and printer supplies for designated buildings
  • Move technology equipment during the school year and over the summer for summer initiatives
  • Responsibilities common to all Technology Operations and Support Staff:
    • Support staff development and training on new technology
    • Create and update Incidents & Service Requests in the District's support tracking system
    • Escalate unresolved problems to technical subject matter experts and/or supervisor
    • Assist with maintaining District equipment inventory data
    • Provide your own transportation for travel between district buildings throughout the work day, including moving small amounts of equipment
  • Perform any other job-related duties, projects, and responsibilities as assigned by the Director of Technology or their designee.

Position Hours: 8 AM - 4 PM, Monday - Friday. 12 months (260-262 days), 7.5 hours/day
Positions Available: 2 positions
Available: As soon as possible.
Compensation: $26.80/hour
Spring-Ford Area School District offers a comprehensive benefits package including medical, dental, vision and prescription insurance, as well as paid time off and a tuition reimbursement program.
Spring-Ford Area School District is an Equal Opportunity Employer.

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