Manage, monitor, and track team productivity on a daily, weekly, and monthly basis to ensure ... Analyze and address staff performance, conduct, timekeeping, attendance, workload coverage ...
Manage, monitor, and track team productivity on a daily, weekly, and monthly basis to ensure ... Analyze and address staff performance, conduct, timekeeping, attendance, workload coverage ...
Resident Care Manager
Spartanburg, SC · On-site
$40K - $41K/yr
Resident Care Manager Hours: Evenings; 4 shifts per week on the floor About Cedarhurst: Cedarhurst ... Provide input on care staff performance and coordinate with DON for delivery of performance reviews.
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Resident Care Manager
Spartanburg, SC · On-site
$40K - $41K/yr
Resident Care Manager Hours: Evenings; 4 shifts per week on the floor About Cedarhurst: Cedarhurst ... Provide input on care staff performance and coordinate with DON for delivery of performance reviews.
Resident Care Manager
$40K - $41K/yr
Resident Care Manager Hours: Evenings; 4 shifts per week on the floor About Cedarhurst: Cedarhurst ... Provide input on care staff performance and coordinate with DON for delivery of performance reviews.
Resident Care Manager
$40K - $41K/yr
Resident Care Manager Hours: Evenings; 4 shifts per week on the floor About Cedarhurst: Cedarhurst ... Provide input on care staff performance and coordinate with DON for delivery of performance reviews.
Board Certified Behavior Analyst (BCBA)
Greenville, SC · On-site
$69K - $85K/yr
Specific competencies include person-centered treatment planning, functional assessment, treatment-integrity monitoring, risk assessment, crisis prevention, staff performance management ...
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Board Certified Behavior Analyst (BCBA)
Greenville, SC · On-site
$69K - $85K/yr
Specific competencies include person-centered treatment planning, functional assessment, treatment-integrity monitoring, risk assessment, crisis prevention, staff performance management ...
Resident Care Manager
Spartanburg, SC · On-site
$41K/yr
Resident Care Manager Hours: Evenings; 4 shifts per week on the floor About Cedarhurst: Cedarhurst ... Provide input on care staff performance and coordinate with DON for delivery of performance reviews.
Resident Care Manager
Spartanburg, SC · On-site
$41K/yr
Resident Care Manager Hours: Evenings; 4 shifts per week on the floor About Cedarhurst: Cedarhurst ... Provide input on care staff performance and coordinate with DON for delivery of performance reviews.
Care Experience Manager
Piedmont, SC · On-site
$45K/yr
Care Experience Manager (CEM) Join a Company That Puts People First! Aveanna Healthcare is one of ... Evaluate and support staff performance with a positive approach. * Provide 24/7 on-call support to ...
Care Experience Manager
Piedmont, SC · On-site
$45K/yr
Care Experience Manager (CEM) Join a Company That Puts People First! Aveanna Healthcare is one of ... Evaluate and support staff performance with a positive approach. * Provide 24/7 on-call support to ...
Care Experience Manager
Piedmont, SC · On-site
$45K/yr
Care Experience Manager (CEM) Join a Company That Puts People First! Aveanna Healthcare is one of ... Evaluate and support staff performance with a positive approach. * Provide 24/7 on-call support to ...
Care Experience Manager
Piedmont, SC · On-site
$45K/yr
Care Experience Manager (CEM) Join a Company That Puts People First! Aveanna Healthcare is one of ... Evaluate and support staff performance with a positive approach. * Provide 24/7 on-call support to ...
Maintenance Director
Greer, SC · On-site
$24 - $30/hr
Staff coaching, scheduling, training, and performance management * Evaluation of maintenance team performance and department operations Qualifications Education & Experience * High school diploma or ...
Maintenance Director
Greer, SC · On-site
$24 - $30/hr
Staff coaching, scheduling, training, and performance management * Evaluation of maintenance team performance and department operations Qualifications Education & Experience * High school diploma or ...
Maintenance Director
Greer, SC · On-site
$68.77/hr
Staff coaching, scheduling, training, and performance management* Evaluation of maintenance team performance and department operations## ## Qualifications### Education & Experience* High school ...
Maintenance Director
Greer, SC · On-site
$68.77/hr
Staff coaching, scheduling, training, and performance management* Evaluation of maintenance team performance and department operations## ## Qualifications### Education & Experience* High school ...
Nursing Manager
Travelers Rest, SC · On-site
Conduct regular assessments of patient care quality and staff performance, providing feedback and ... Manage unit operations, including staffing schedules, budget oversight, and compliance with ...
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Nursing Manager
Travelers Rest, SC · On-site
Conduct regular assessments of patient care quality and staff performance, providing feedback and ... Manage unit operations, including staffing schedules, budget oversight, and compliance with ...
Branch Operations Supervisor - Commercial Insurance
Greenville, SC · On-site
$60K - $80K/yr
Manage Account Management staff, monitor performance, and provide coaching. * HR Management : Ensure compliance with HR processes and policies. * Performance Monitoring : Ensure productivity ...
Branch Operations Supervisor - Commercial Insurance
Greenville, SC · On-site
$60K - $80K/yr
Manage Account Management staff, monitor performance, and provide coaching. * HR Management : Ensure compliance with HR processes and policies. * Performance Monitoring : Ensure productivity ...
Branch Operations Supervisor - Commercial Insurance
Clinton, SC · On-site
$60K - $80K/yr
Manage Account Management staff, monitor performance, and provide coaching. * HR Management : Ensure compliance with HR processes and policies. * Performance Monitoring : Ensure productivity ...
Branch Operations Supervisor - Commercial Insurance
Clinton, SC · On-site
$60K - $80K/yr
Manage Account Management staff, monitor performance, and provide coaching. * HR Management : Ensure compliance with HR processes and policies. * Performance Monitoring : Ensure productivity ...
Manage Account Management staff, monitor performance, and provide coaching. * HR Management : Ensure compliance with HR processes and policies. * Performance Monitoring : Ensure productivity ...
Manage Account Management staff, monitor performance, and provide coaching. * HR Management : Ensure compliance with HR processes and policies. * Performance Monitoring : Ensure productivity ...
Manage staffing coverage, scheduling, unit operations, and staff performance to maintain safe supervision standards and operational excellence. * Oversee implementation of behavior support plans ...
Manage staffing coverage, scheduling, unit operations, and staff performance to maintain safe supervision standards and operational excellence. * Oversee implementation of behavior support plans ...
Manage staffing coverage, scheduling, unit operations, and staff performance to maintain safe supervision standards and operational excellence. * Oversee implementation of behavior support plans ...
Manage staffing coverage, scheduling, unit operations, and staff performance to maintain safe supervision standards and operational excellence. * Oversee implementation of behavior support plans ...
Healthcare Staffing Specialist
Piedmont, SC · On-site
$45K - $50K/yr
Manage shift coverage for absences or tardiness. * Monitor and address cost containment to ensure efficient case assignments. * Evaluate and support staff performance with a positive approach.
Healthcare Staffing Specialist
Piedmont, SC · On-site
$45K - $50K/yr
Manage shift coverage for absences or tardiness. * Monitor and address cost containment to ensure efficient case assignments. * Evaluate and support staff performance with a positive approach.
Restaurant Manager Euphoria Kitchen + Cocktails (Spartanburg, SC)
Spartanburg, SC · On-site
$15 - $18/hr
Manage pre-shift meetings, shift assignments, floor presence, side work, closing duties, and team ... Support hiring, onboarding, training, performance correction, and staff development. Maintain a ...
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Restaurant Manager Euphoria Kitchen + Cocktails (Spartanburg, SC)
Spartanburg, SC · On-site
$15 - $18/hr
Manage pre-shift meetings, shift assignments, floor presence, side work, closing duties, and team ... Support hiring, onboarding, training, performance correction, and staff development. Maintain a ...
Restaurant Manager Euphoria Kitchen + Cocktails (Spartanburg, SC)
Spartanburg, SC · On-site
$15 - $18/hr
Manage pre-shift meetings, shift assignments, floor presence, side work, closing duties, and team ... Support hiring, onboarding, training, performance correction, and staff development. Maintain a ...
Quick apply
Restaurant Manager Euphoria Kitchen + Cocktails (Spartanburg, SC)
Spartanburg, SC · On-site
$15 - $18/hr
Manage pre-shift meetings, shift assignments, floor presence, side work, closing duties, and team ... Support hiring, onboarding, training, performance correction, and staff development. Maintain a ...
Senior Project Manager - Mechanical
Greer, SC · On-site
$75 - $100/hr
Monitor staff performance and complete performance reviews. * Delegate tasks and responsibilities to subordinate project managers, contractors, and laborers. * Monitor, track and control outcomes to ...
Senior Project Manager - Mechanical
Greer, SC · On-site
$75 - $100/hr
Monitor staff performance and complete performance reviews. * Delegate tasks and responsibilities to subordinate project managers, contractors, and laborers. * Monitor, track and control outcomes to ...
Pharmacy Intern Grad-Sign-On Bonus & Relocation Available
Simpsonville, SC · On-site
$15 - $18.50/hr
People & Performance Management * Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing ...
Pharmacy Intern Grad-Sign-On Bonus & Relocation Available
Simpsonville, SC · On-site
$15 - $18.50/hr
People & Performance Management * Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing ...
Staff Performance Manager information
See Moore, SC salary details
$18.1K - $25.3K
0% of jobs
$25.3K - $32.6K
1% of jobs
$32.6K - $39.8K
1% of jobs
$39.8K - $47K
16% of jobs
$51.1K is the 25th percentile. Wages below this are outliers.
$47K - $54.2K
13% of jobs
$54.2K - $61.5K
5% of jobs
$61.5K - $68.7K
11% of jobs
The median wage is $73.8K / yr.
$68.7K - $75.9K
5% of jobs
$75.9K - $83.2K
9% of jobs
$89.1K is the 75th percentile. Wages above this are outliers.
$83.2K - $90.4K
17% of jobs
$90.4K - $97.6K
22% of jobs
$18.1K
$70.8K
$97.6K
How much do staff performance manager jobs pay per year?
What is a staff performance manager?
What are the key skills and qualifications needed to thrive as a staff performance manager, and why are they important?
How does a staff performance manager typically collaborate with department leaders to improve team outcomes?
What cities near Moore, SC are hiring for Staff Performance Manager jobs?
Cities near Moore, SC with the most Staff Performance Manager job openings:

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 16 days ago
Job description
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a RCM Senior Manager
- Provide senior-level leadership and oversight for assigned RCM teams, including Eligibility Verification, Prior Authorization, Billing Call Center, and RCM Buy & Bill teams.
- Manage, monitor, and track team productivity on a daily, weekly, and monthly basis to ensure operational expectations, performance benchmarks, and revenue cycle goals are achieved.
- Ensure billing, collections, payment posting, adjustments, eligibility verification, authorizations, claim follow-up, denials, credits, and accounts receivable activities are completed timely and accurately.
- Promptly respond to internal and external requests for information and ensure appropriate follow-up to all interactions, questions, and concerns.
- Initiate and maintain direct contact with field staff, center operations, leadership, and cross-functional partners to support proactive issue resolution and timely responses.
- Deliver required reports and operational updates to the Senior RCM Director and senior leadership; identify and communicate resolution plans for payor denial trends, authorization barriers, inaccurate charges, vendor concerns, workflow gaps, and reimbursement issues.
- Review monthly and periodic reports, analyze outcomes, identify trends, and communicate findings, risks, and recommendations to leadership and staff.
- Maintain standardized operational workflows to improve efficiency, quality outcomes, compliance, and maximized revenue.
- Effectively use dashboards, productivity trackers, issue logs, and reporting tools to monitor performance, identify risks, and demonstrate results.
- Meet regularly with staff individually and as a group to review updates, reinforce expectations, address barriers, and support continued development.
- Provide training, mentoring, coaching, and constructive feedback to staff to support policy adherence, procedural accuracy, productivity, and performance improvement.
- Analyze and address staff performance, conduct, timekeeping, attendance, workload coverage, training needs, and other staffing matters in a timely, professional, and appropriate manner.
- Professionally interact with company teams, center operations, patients, payers, vendors, and external partners to resolve questions, concerns, claim issues, and revenue cycle barriers.
- Stay current with company policies, procedures, payer requirements, CMS guidelines, claim submission requirements, reimbursement rules, and applicable compliance standards.
- Analyze accounts receivable trends, including denials, unbilled claims, credit balances, authorization delays, claim holds, payer-specific issues, and reimbursement concerns; communicate with appropriate teams to support timely resolution.
- Partner with RCM leadership and other departments to identify operational gaps, develop solutions, streamline workflows, and support process improvement initiatives.
- Maintain and use standard issue tracking tools for meeting agendas, minutes, historical reference, issue resolution, and documentation of decisions agreed upon with RCM leadership.
- Support Change Management initiatives, including workflow updates, system changes, process standardization, and communication of revised expectations to impacted teams.
- Promote a culture of accountability, collaboration, professionalism, compliance, and continuous improvement within assigned teams.
- Perform other duties as assigned.
Schedule & Locations
- This position will be a hybrid role and requires regular travel to our headquarters in Greenville, SC. The expectation is that this team member travels one to two times per month.
Education and Licensure Requirements
- Minimum of 5+ years of experience in Revenue Cycle Management, medical billing, accounts receivable, claims resolution, prior authorization, eligibility verification, payer reimbursement, or a related healthcare operations field.
- Prior leadership or supervisory experience required; senior-level management experience preferred.
- Must have at least 4 years of EDI resolution experience.
- General knowledge of HCPCS, CPT-4, ICD-9/ICD-10 coding, and medical terminology.
- Familiarity with CMS guidelines, payer requirements, and regulations for claim submission and reimbursement.
- Accounting skills preferred.
- Strong problem-solving skills with the ability to define problems, collect data, establish facts, draw valid conclusions, and implement corrective action.
- Ability to maintain constant mental alertness, attention to detail, and a high degree of accuracy when completing assignments.
- Excellent organizational skills with the ability to manage multiple teams, competing priorities, deadlines, and operational initiatives.
- Smart, driven, and dependable with an exceptional work ethic and the ability to follow oral and written instructions through completion.
- Highly detail-oriented with the ability to work well independently and in a group setting.
- College or university degree preferred.
- Equivalent combination of education, experience, and demonstrated revenue cycle leadership may be considered.
- Healthcare revenue cycle leadership experience across multiple operational functions preferred.
Position Benefits
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health Day
- Calm subscription for all employees
About Crossroad
Sourced by ZipRecruiter
Industry
Hospitals
Company size
501 - 1,000 Employees
Headquarters location
Greenville, SC, US
Year founded
2005