Staff Performance Manager Jobs in Anderson, SC (NOW HIRING)

Join a Team Dedicated to Serving America’s Heroes

Come Work With America’s Heroes Where It Is Our Honor to “Serve Those Who Served!”

At our Veterans Home, we are committed to providing a clean, safe, and welcoming environment for the men and women who have served our country. We are seeking an experienced and motivated Director of Environmental Services to lead our Housekeeping and Laundry Departments and ensure the highest standards of cleanliness, safety, and resident satisfaction throughout our facility.

Why Join Us?

• Comprehensive Benefits Package
• 401(k) with Company Match
• Medical, Dental & Vision Insurance
• Paid Time Off (PTO)
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Company-Paid Life Insurance*
• Professional Growth Opportunities
• And Much More!

Position Summary

The Director of Environmental Services is responsible for planning, organizing, developing, and directing all operations of the Housekeeping and Laundry Departments. This leadership role ensures the facility remains clean, safe, sanitary, and comfortable while maintaining compliance with all federal, state, and local regulations.

The successful candidate will provide department leadership, oversee staff performance, manage budgets and resources, and collaborate with other departments to support exceptional resident care.

Key Responsibilities

Department Leadership & Operations

• Direct and oversee all Housekeeping and Laundry operations, programs, and services.
• Develop, implement, and maintain departmental policies, procedures, and quality standards.
• Plan, organize, evaluate, and improve department performance and efficiencies.
• Ensure compliance with all applicable regulations, standards, and facility policies.
• Maintain accountability for department operations, staffing, and outcomes.

Staff Management & Development

• Recruit, train, coach, and supervise Housekeeping and Laundry team members.
• Develop job descriptions and conduct employee performance evaluations.
• Schedule and lead department meetings and ongoing staff education.
• Foster a positive, team-oriented work environment focused on resident satisfaction and service excellence.
• Delegate responsibilities appropriately and ensure continuity of operations during absences.

Quality Assurance & Regulatory Compliance

• Conduct regular inspections of resident rooms, common areas, storage rooms, utility closets, and departmental workspaces.
• Monitor sanitation, safety, infection control, and housekeeping quality standards.
• Participate in survey preparation and regulatory inspections.
• Develop and implement corrective action plans for identified deficiencies.
• Assist with Quality Assurance, Infection Control, Safety, and other facility committees.

Collaboration & Communication

• Coordinate services with Nursing, Dietary, Activities, Maintenance, and other departments.
• Prepare reports, recommendations, studies, and departmental updates for leadership.
• Investigate and report accidents, incidents, and safety concerns in a timely manner.
• Communicate effectively with residents, families, visitors, government agencies, and staff.

Inventory & Resource Management

• Oversee departmental equipment, supplies, and inventory controls.
• Monitor budget considerations and recommend operational improvements.
• Ensure proper care, maintenance, and utilization of housekeeping and laundry equipment.

Qualifications

• High school diploma or equivalent required; additional education in healthcare, environmental services, hospitality, or management preferred.
• Previous leadership experience in Environmental Services, Housekeeping, Laundry, Long-Term Care, Healthcare, Hospitality, or a related field strongly preferred.
• Knowledge of housekeeping, laundry, sanitation, infection prevention, and safety practices.
• Strong leadership, organizational, and communication skills.
• Ability to manage multiple priorities and lead diverse teams effectively.
• Experience with regulatory compliance and quality standards in a healthcare setting preferred.

Physical & Working Requirements

• Ability to move throughout the facility for extended periods.
• Ability to inspect work areas, lift supplies, and assist with department operations as needed.
• May lift, push, pull, or move equipment and supplies weighing up to 50 pounds or more.
• Ability to work in a healthcare environment with potential exposure to infectious materials and bodily fluids while following all safety and infection control protocols.

Make a Lasting Impact

As the Director of Environmental Services, your leadership will directly contribute to the comfort, safety, and quality of life of the veterans entrusted to our care. If you're passionate about excellence, teamwork, and serving those who served our nation, we'd love to hear from you.

Apply today and help us honor America’s heroes through exceptional service and care.