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Sr Operations Associate Jobs in Utah (NOW HIRING)

Atonom

Associate AI Operations

Provo, UT

THE ROLE As a Associate AI Operations, you'll work alongside senior team members to configure, deploy, and optimize AI Cloud Employees for our customers. This is a hands-on role where you'll learn ...

Atonom

Associate AI Operations

Provo, UT · On-site

$50K - $90K/yr

THE ROLE As a Associate AI Operations, you'll work alongside senior team members to configure, deploy, and optimize AI Cloud Employees for our customers. This is a hands-on role where you'll learn ...

Atonom

Associate AI Operations

Provo, UT · On-site

THE ROLE As a Associate AI Operations, you'll work alongside senior team members to configure, deploy, and optimize AI Cloud Employees for our customers. This is a hands-on role where you'll learn ...

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$10

$23

$48

How much do sr operations associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for sr operations associate in Utah is $23.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $27.60 per hour, depending on experience, location, and employer.

What is a Sr Operations Associate?

Senior Operations Associates are experienced professionals responsible for supporting and optimizing the daily operations of a business or organization. Their duties often include coordinating workflows, analyzing and improving operational processes, assisting with project management, and ensuring compliance with company policies. They may also mentor junior staff, manage data and reporting, and collaborate with various departments to drive efficiency. Strong analytical, organizational, and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Sr Operations Associate?

To thrive as a Sr Operations Associate, you need strong analytical skills, process optimization knowledge, and a bachelor’s degree in business, operations, or a related field. Familiarity with ERP systems, data analysis tools like Excel or Tableau, and sometimes Six Sigma or Lean certifications are typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills set top performers apart. These competencies ensure efficient operations, drive process improvements, and support organizational goals in a dynamic business environment.

What are some common challenges faced by Sr Operations Associates, and how can they effectively address them?

Sr Operations Associates often encounter challenges such as managing competing priorities, adapting to rapidly changing operational processes, and ensuring cross-departmental collaboration. To address these, it's important to develop strong organizational and communication skills, stay proactive in identifying process improvements, and leverage data-driven decision-making. Building relationships across teams and maintaining flexibility can also help in navigating operational bottlenecks and driving efficiency.

What is the difference between Sr Operations Associate vs Operations Associate?

AspectSr Operations AssociateOperations Associate
Required CredentialsBachelor's degree, relevant certifications, 2+ years experienceBachelor's degree, entry-level experience
Work EnvironmentFast-paced, cross-functional teams, corporate settingsSupport roles, administrative tasks, team collaboration
Employer & Industry UsageCorporate, logistics, finance, tech companiesSimilar industries, entry-level roles, support functions

The main difference between a Sr Operations Associate and an Operations Associate lies in experience, responsibilities, and required credentials. The Sr Operations Associate typically has more experience, handles complex tasks, and may oversee junior staff, whereas the Operations Associate focuses on supporting daily operations with less experience. Both roles are common in corporate and logistics industries, but the senior role offers greater responsibility and specialization.

What are the most commonly searched types of Sr Operations jobs in Utah?

The most popular types of Sr Operations jobs in Utah are:

What cities in Utah are hiring for Sr Operations Associate jobs?

Cities in Utah with the most Sr Operations Associate job openings:

Sr Operations Associate jobs near you

Senior Operations Surveillance and Support Specialist

Cottonwood Heights, UT • On-site

SoFi
Finance and Insurance • 1 - 5K employees
Learn more about SoFiexternal

$48K - $65K/yr

Full-time

Posted 21 days ago

Job description

The role

Do you like to run after problems?

Can you do the right thing with minimal supervision?

SoFi's Collections Center of Excellence (CCoE) is seeking a Senior Operations Surveillance and Support (OSS) Specialist to join our dynamic team. In this role, you will collaborate with experienced agents at SoFi, helping our members reach their financial goals while ensuring operational excellence. The Operations Surveillance and Support Specialist proactively contribute to the success of SoFi's CCoE by reviewing exception reports to identify and address potential issues, performing quality reviews to enhance performance, executing control testing to strengthen business controls, and supporting various ad hoc operational activities. This position offers a unique opportunity to make a meaningful impact on SoFi's mission of helping members achieve financial independence while working within a highly collaborative and innovative environment.

What you'll do:

  • Monitor key workflows and complete remediation as necessary
  • Review exception reports to detect trends or gaps in process adherence.
  • Perform routine quality reviews using tools like speech analytics and predefined checklists.
  • Act as a "checker" for high-risk activities, validating accuracy and compliance with policies.
  • Documenting control procedures and material to present to Business Control Testing, Internal Audit, and other exam requests.
  • Support testing efforts by documenting results and helping ensure controls are working as intended.
  • Assist with building or refining test plans, under the direction of the OSS Manager.
  • Collaborate with team members and managers to communicate risks and process improvement opportunities.
  • Stay up-to-date on changes in procedures and regulatory guidance, adjusting reviews accordingly.
  • Complete assigned monitoring and reporting tasks on time, even in a fast-paced environment.
  • Carry out ad hoc responsibilities that support the CCoE's day-to-day operations.

What you'll need:

  • 4-6 years of collections, compliance or operations support experience.
  • Excellent written communication skills, with the ability to clearly convey findings and feedback.
  • Strong attention to detail, with a knack for identifying patterns or errors.
  • Ability to work independently and manage multiple responsibilities with minimal supervision.
  • Adaptability in a changing environment and openness to learning new tools or processes.
  • A positive, professional attitude and a strong work ethic. 

Preferred qualifications & technical proficiencies:
Preferred Experience:

  • 1-2 years of personal loan experience.
  • Background in consumer credit, student loans, or financial services operations.
  • Associate's or Bachelor's degree in a related field (e.g., Business, Finance, Operations).

Technical Skills & Tools:

  • Familiarity with operating systems (Windows, MacOS) and productivity suites (Microsoft Office, G Suite).
  • Proficiency in spreadsheets (Tableau, Excel, Google Sheets) and presentation tools (PowerPoint, Google Slides).
  • Experience with communication tools like Slack and Zoom.
  • Understanding of relevant collection regulations (FDCPA, FCRA, UDAAP, etc.) is a plus.

Nice to Haves:

  • Snowflake experience
  • Airtable experience
  • QA or controls experience

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