Sr Operations Associate Jobs in Delaware (NOW HIRING)

Are you ready to put your agility and leadership skills to work? You've found the right job-unlock momentum, inspire teams, and grow your impact.

As an Agility Associate at JPMorganChase, you will support 3-4 teams in driving team operations, planning, and delivery. You will focus on team-level productivity improvements and support community activities, helping teams deliver on priorities and improve performance. You will partner with team leaders within your Product to improve delivery practices in a healthy and sustainable way. This role offers a clear path for growth into more senior Agility Lead positions and provides opportunities for mentorship and exposure to leadership.

Job Responsibilities:

• Provide coverage support for 3-4 teams, adapting support based on team maturity and needs.
• Drive team operations and enable planning and delivery events to maintain a clear, prioritized pipeline.
• Ensure teams have clear, prioritized work and manage dependencies to keep projects moving and avoid delays.
• Identify and resolve delivery issues quickly, acting as an escalation point when needed.
• Monitor team performance and delivery data to support continuous planning and measurable improvement.
• Drive team-level productivity improvements for your assigned teams, with a focus on reducing waste and increasing efficiency.
• Participate in Agility Lead community activities, sharing proven practices and lessons learned to help other teams improve delivery.
• Support onboarding and training for new users of agile tools and practices.

Required qualifications, capabilities, and skills:

• 1 year minimum of experience within an enterprise product or technology environment.
• Proficient knowledge of agile methodologies and scrum frameworks.
• Experience with collaboration tools such as JIRA, Confluence, and Teams; estimation and planning skills for maintaining a healthy backlog.
• Understanding of engineering development practices and adherence to core Agile values and principles.
• Strong communication and teamwork skills.

Preferred qualifications, capabilities, and skills:

• Agile certification (e.g., Scrum Master, SAFe).
• Experience in financial services or a related industry.
• Demonstrated ability to contribute to a diverse and inclusive team environment.
• AI and Jira Automation Knowledge

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans