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Sr Client Services Manager Jobs in Rochester, IN

Senior AI Governance Analyst

Warsaw, IN · On-site

$60 - $67.60/hr

The AI Governance Sr Analyst serves as the operational backbone of Client s AI governance program ... Manage the intake process for new AI use cases, including vendor and internally developed solutions ...

... client in Plymouth, IN. The schedule would be Monday to Saturday 8 AM to 11 AM, Sunday 10 AM to 1 ... senior care franchisees since 2005, with locations across the country. Our services range from ...

Office Manager

Kokomo, IN · On-site

$20/hr

If you have excellent client communication skills and a passion for client service, we'd love to hear from you. Key Responsibilities: * Manage the workflow for client tax preparation * Assist clients ...

If you have excellent client communication skills and a passion for client service, we'd love to hear from you. Key Responsibilities: * Manage the workflow for client tax preparation * Assist clients ...

Home Health Aide

Bremen, IN · On-site

$15 - $16.50/hr

*CLIENT LIVES IN PLYMOUTH, IN. We are URGENTLY seeking an experienced caregiver to assist an elderly ... senior care franchisees since 2005, with locations across the country. Our services range from ...

Home Health Aide

Bremen, IN · On-site

$15 - $16.50/hr

*CLIENT LIVES IN PLYMOUTH, IN. We are URGENTLY seeking an experienced caregiver to assist an elderly ... senior care franchisees since 2005, with locations across the country. Our services range from ...

Communicate product updates, risks, and progress to senior leadership and stakeholders * Champion ... Familiarity with service management platforms (e.g., ServiceNow, Salesforce Service Cloud)

The Senior Manager ensures that technology platforms enable reliable product flow, ontime delivery ... Ensure technology solutions support service, cost, compliance, and risk management objectives ...

Sr Manager, Procurement Comm Categories

Warsaw, IN · On-site

$91K - $123K/yr

... a(n) Sr. Manager, Business Engagement and Commercial Categories, this hybrid position will be ... Deliver financial, ESG, service, and innovation targets * Steward financial policy and responsible ...

Showing results 41-60

Sr Client Services Manager information

See Rochester, IN salary details

$16.3K

$108.9K

$185K

How much do sr client services manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for sr client services manager in Rochester, IN is $108,903.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,800.00 and $139,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Sr Client Services Manager, and why are they important?

To thrive as a Sr Client Services Manager, you need a strong background in client relationship management, project coordination, and business development, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM software, project management tools, and data analytics platforms is typically required. Exceptional communication, problem-solving, and leadership skills help you build trust and guide teams effectively. These abilities are crucial for maintaining client satisfaction, ensuring project delivery, and driving business growth.

What is the role of a senior client services manager?

A senior client services manager oversees client accounts, ensuring customer satisfaction and retention by managing relationships, resolving issues, and coordinating with internal teams. They often lead strategic planning, monitor service delivery, and utilize CRM tools to meet client needs and business goals.

What does a Sr Client Services Manager do?

A Sr Client Services Manager is responsible for overseeing and managing relationships with key clients, ensuring their needs are met and that they receive high-quality service. They act as the main point of contact between clients and the company, addressing any issues, coordinating projects, and identifying opportunities for growth or improvement. Additionally, they may supervise a team of client service representatives, develop strategies to enhance client satisfaction, and help drive business retention and expansion.

What are some typical challenges Sr Client Services Managers face when balancing client expectations with internal resources?

Sr Client Services Managers often navigate the challenge of aligning client expectations with the capabilities and timelines of internal teams. This can involve prioritizing projects, communicating transparently about what is feasible, and negotiating deadlines or deliverables when resources are limited. Building strong relationships internally and externally is key to addressing potential conflicts and ensuring both client satisfaction and team well-being. Proactive communication and problem-solving skills are essential for success in this role.
What cities near Rochester, IN are hiring for Sr Client Services Manager jobs? Cities near Rochester, IN with the most Sr Client Services Manager job openings:

Senior AI Governance Analyst

Lancesoft

Warsaw, IN • On-site

$60 - $67.60/hr

Temporary

Medical, Life

Posted 13 days ago


Job description


Enter Job Description...
The AI Governance Sr Analyst serves as the operational backbone of Client s AI governance program, reporting into the Privacy team under the direction of senior privacy counsel. This role is responsible for the day-to-day execution of AI governance processes, including AI asset inventory management, risk assessments, policy compliance tracking, regulatory monitoring, and stakeholder reporting. The Sr Analyst works closely with the AI Working Group (AIWG) Governance & Risk Sub-Committee and cross-functional partners across IT, Information Security, Legal, Intellectual Property, Privacy, Quality, and R&D to ensure that AI technologies are adopted responsibly and in compliance with applicable laws, internal policies, and responsible AI principles. This is a remote, individual contributor role that requires strong process discipline, cross-functional coordination skills, and the ability to operate effectively within an evolving governance framework. The Sr Analyst is expected to be a self-directed executor who can also contribute proactive recommendations for improving governance practices.
Duties:
  • Maintain and continuously improve the centralized AI asset inventory, ensuring completeness, accuracy, and timely updates across all business units and corporate functions
  • Manage the intake process for new AI use cases, including vendor and internally developed solutions, routing submissions through appropriate governance review bodies
  • Track AI assets through their lifecycle, from intake and approval through deployment, monitoring, and retirement, and coordinate periodic reconciliation of AI inventory data across systems and stakeholders
  • Administer AI risk assessments, applying defined risk classification criteria and escalation procedures, and track risk assessment outcomes, remediation actions, and risk acceptance decisions
  • Support the operationalization of AI-related regulatory requirements, including the EU AI Act, Colorado AI Act, and other emerging AI regulations, translating compliance obligations into actionable process steps
  • Support the development, maintenance, and distribution of AI governance policies, standards, and guidance documents in coordination with functional owners across Privacy, Legal, IP, InfoSec, and Quality
  • Maintain standardized templates, documentation practices, and process workflows for AI governance activities
  • Design and maintain governance dashboards and reports that provide visibility into AI inventory status, risk posture, compliance metrics, and governance activity
  • Prepare materials and status updates for the AIWG, Governance and Risk Sub-Committee, and AI SteerCo as needed, and track management action plan progress related to AI governance audit findings
  • Serve as the primary operational point of contact for AI governance inquiries, working across IT, Information Security, Legal, Intellectual Property, Privacy, Quality, and R&D
  • Support the Governance and Risk Sub-Committee with meeting preparation, action item tracking, and follow-through on recommendations
  • Coordinate with Quality and Regulatory Affairs teams to ensure AI governance processes complement, rather than duplicate, existing product-related workflows for SaMD and other regulated AI applications.

Skills:
  • Working knowledge of responsible AI principles and the risks associated with AI adoption, including bias, transparency, data privacy, security, and intellectual property considerations
  • Familiarity with AI-related regulatory frameworks such as the EU AI Act, FDA guidance on AI/ML, Colorado AI Act, or similar emerging legislation
  • Strong organizational and project coordination skills including detail orientation, an ownership mindset, and the ability to manage multiple workstreams across functions simultaneously
  • Excellent written and verbal communication skills, including effective collaboration with many cross-functional team members and the ability to produce clear reports, dashboards, and governance documentation for diverse audiences
  • Demonstrated experience administering governance or compliance processes, including intake workflows, risk assessments, inventory management, or audit support
  • Comfort operating in ambiguity with the ability to work within an evolving governance framework and help shape processes as they mature.

Education:
  • Bachelor s degree, preferably in legal studies, information systems, public policy, health sciences, or a related discipline, and 2+ years of related experience, or High School Diploma (or equivalent) and 5+ years of related experience required
  • Preference for candidates with 5+years of professional experience working in privacy, compliance, risk management, quality systems, or governance within a highly regulated industry (medical devices, pharmaceuticals, healthcare, or financial services)
  • Must be US-based. Eastern time-zone preferred
  • Experience with GRC platforms such as OneTrust, AuditBoard, ServiceNow, or similar, preferred
  • Medical device or life sciences industry experience, preferred
  • IAPP certification (AIGP, CIPP, CIPM, or CIPT) or similar professional credential, preferred

EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Meet Your Recruiter
Abhinav Garipally

LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

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