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Sr Client Service Rep Jobs in Forney, TX (NOW HIRING)

Cottingham & Butler

Client Service Representative

Dallas, TX · On-site

$16 - $21.50/hr

Looking for Client Service Representatives for our Dallas, TX location! What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client ...

Cottingham & Butler

Client Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

Looking for Client Service Representatives for our Dallas, TX location! What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client ...

Cottingham & Butler

Client Service Representative

Dallas, TX · On-site

$15.75 - $21.50/hr

Looking for Client Service Representatives for our Dallas, TX location! What our Client Service Representatives do and why it's important: Cottingham and Butler is growing and we are adding Client ...

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All JobsSr Client Service Rep JobsSr Client Service Rep Jobs in Forney, TX

Sr Client Service Rep information

See Forney, TX salary details

$11

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$31

How much do sr client service rep jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for sr client service rep in Forney, TX is $20.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.93 per hour, depending on experience, location, and employer.

What is the difference between Sr Client Service Rep vs Client Service Representative?

AspectSr Client Service RepClient Service Representative
Required CredentialsHigh school diploma; experience; sometimes certifications in customer serviceHigh school diploma; entry-level experience
Work EnvironmentCall centers, corporate offices, client-facing rolesCall centers, retail, corporate offices
Employer & Industry UsageFinancial services, telecom, insuranceRetail, banking, healthcare
Comparison Search IntentUnderstanding seniority and responsibilitiesEntry-level customer service roles

The main difference between a Sr Client Service Rep and a Client Service Representative lies in experience, responsibilities, and sometimes certifications. The senior role typically involves handling more complex client issues, mentoring junior staff, and having a deeper understanding of products and services. Both roles are common in customer service environments across various industries, but the senior position indicates a higher level of expertise and responsibility.

What does a senior client service representative do?

A senior client service representative manages client accounts, addresses customer inquiries, resolves issues, and ensures customer satisfaction. They often handle complex problems, provide product or service information, and may use customer relationship management (CRM) tools to track interactions and improve service quality.

What is the role of a senior client service representative?

A senior client service representative manages client accounts, addresses customer inquiries, resolves issues, and ensures client satisfaction. They often handle complex problems, provide product or service guidance, and may mentor junior staff while using CRM tools to track interactions.

What are popular job titles related to Sr Client Service Rep jobs in Forney, TX?

For Sr Client Service Rep jobs in Forney, TX, the most frequently searched job titles are:

What job categories do people searching Sr Client Service Rep jobs in Forney, TX look for?

The top searched job categories for Sr Client Service Rep jobs in Forney, TX are:

What cities near Forney, TX are hiring for Sr Client Service Rep jobs?

Cities near Forney, TX with the most Sr Client Service Rep job openings:

Sr Client Service Rep jobs near you
Infographic showing various Sr Client Service Rep job openings in Forney, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, 2% Contract, and 4% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,236 per year, or $20.8 per hour.

Client Service Representative

Cottingham & Butler

Dallas, TX • On-site

$16 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Cottingham & Butler rating

8.6

Company rating: 8.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

91st of 310 rated insurance

Job description

Looking for Client Service Representatives for our Dallas, TX location!
What our Client Service Representatives do and why it's important:
Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative, you will work directly with our clients to help keep their accounts up to date. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler.
In practice, the core activities of your job will be to:
• Ensure that client accounts are up to date so they can continue to operate
• Build relationships with clients through friendly interaction, timely execution of requests, and close attention to detail
• Consolidating and communicating important information by putting together reports
Video Overview: Click here to watch an interview with an actual Client Service Representative.
Strengths and skills necessary for success in the role:
Our outstanding team of Client Service Representatives are one of the main reasons we have a client retention rate well above the industry standard. Because you will be in such a key role, there are several important characteristics we look for: outstanding communication and interpersonal skills, the ability to handle and prioritize many different tasks, the ability to work well under pressure, and strong attention to detail.
If you come from an insurance background that's great! However, we understand that most people don't which is why we are willing to train you on the technical details. It's more important to us that you embody the right personal characteristics. While we don't expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role.
Full-Time Benefits - Most benefits start day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:
At Cottingham & Butler, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday - that's who we are and what we believe in.
As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.
Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

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