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Sr Client Service Associate Jobs (NOW HIRING)

Gallagher

Senior Client Service Associate

Rogers, AR · Hybrid

Overview At Gallagher, we're looking for a Senior Client Service Associate to join our Employee Benefits team. In this role, you'll help clients solve challenges and deliver tailored insurance ...

Cerity Partners

$70 - $85/hr

R794The Senior Client Service Associate plays a critical role in providing high-level support to both clients and advisors. This position manages complex client interactions, processes detailed ...

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As of Sep 4, 2026, the average hourly pay for sr client service associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.
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Infographic showing various Sr Client Service Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Senior Client Service Associate

Gallagher

Rogers, AR • Hybrid

Full-time

Re-posted 19 hours ago

Key responsibilities

  • Support the renewal process by delivering timely and high-quality solutions to retain clients.

  • Handle new business applications, compile client information, and prepare proposals for potential clients.

  • Process certificates of insurance and ensure all client and policy data are up-to-date in Gallagher's systems.

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

218th of 315 rated insurance

Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

Overview

At Gallagher, we’re looking for a Senior Client Service Associate to join our Employee Benefits team. In this role, you’ll help clients solve challenges and deliver tailored insurance solutions. You’ll work closely with colleagues to ensure every client interaction is meaningful and impactful. This is your chance to be part of a team that values collaboration, growth, and service excellence.

How You’ll Make an Impact

You’ll play a key role in supporting our clients and ensuring their needs are met. From helping with renewals to processing certificates of insurance, you’ll handle important tasks that keep our operations running smoothly. You’ll also collaborate with team members to improve workflows, nurture client relationships, and maintain accurate data. Your work will directly contribute to delivering high-quality results and meeting compliance standards.


How you'll make an impact
  • Contribute to the renewal process by delivering timely and high-quality solutions to support client retention and satisfaction
  • Support New Business activity via handling of new business applications, compiling client information, and preparing high quality and accurate proposals for potential clients.
  • Process certificates of insurance and ensure all client and policy data is up-to-date in Gallagher’s systems.
  • Work with Client Service and Production teams to improve processes, meet goals, and maintain high productivity standards.
  • Conduct regular audits to ensure compliance with regulations and service standards.
  • Use Gallagher’s technology to enhance productivity and deliver quality results.
  • Manage multiple priorities effectively, ensuring all tasks are completed on time.
  • Build strong relationships with clients and their representatives, ensuring they feel supported and valued.

#LI-TT2


About You

Required:

  • High school diploma or GED.
  • Minimum of 1+ years relevant work experience.
  • Proficiency in Microsoft Office 
  • A desire to build relationships and deliver results.
  • Adaptability and resilience in managing shifting priorities.
  • A collaborative mindset to work with teams across Gallagher. 

Preferred qualifications:

  • An associate's degree, professional certification, or equivalent training.Experience in managing client relationships. 

#LI-TT2

#LI-Hybrid


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required:

  • High school diploma or GED.
  • Minimum of 1+ years relevant work experience.
  • Proficiency in Microsoft Office 
  • A desire to build relationships and deliver results.
  • Adaptability and resilience in managing shifting priorities.
  • A collaborative mindset to work with teams across Gallagher. 

Preferred qualifications:

  • An associate's degree, professional certification, or equivalent training.Experience in managing client relationships. 

#LI-TT2

#LI-Hybrid

Education:UNAVAILABLEEmployment Type: FULL_TIME

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