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Sr Client Manager Jobs in Washington (NOW HIRING)

Symplicity

Lead Client Manager (CM)

Arlington, VA · On-site

Report directly to the Senior Director of Client Success on current state of Client Managers under the Lead's supervision. * Provide day-to-day guidance, support, coaching and oversight to the team ...

NetApp, Inc.

Senior Client Executive

Mclean, VA · On-site

As a Client Executive for our US Federal organization supporting DISA/4th Estate , you play a ... Maintain disciplined sales excellence, including pipeline management and forecast accuracy, using ...

NetApp

Senior Client Executive

Mclean, VA · On-site

As a Client Executive for our US Federal organization supporting DISA/4th Estate , you play a ... Maintain disciplined sales excellence, including pipeline management and forecast accuracy, using ...

Kobie Marketing

Director, Client Services

Annapolis, MD · On-site +1

Client Relationship Management * Build and maintain senior-level client relationships, acting as a trusted advisor. * Navigate organizational dynamics to anticipate challenges and proactively address ...

Kobie Marketing

Director, Client Services

Washington, DC · On-site +1

Client Relationship Management * Build and maintain senior-level client relationships, acting as a trusted advisor. * Navigate organizational dynamics to anticipate challenges and proactively address ...

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Sr Client Manager information

What is a Sr Client Manager?

A Sr Client Manager is a senior professional responsible for managing and nurturing relationships with key clients within an organization. They act as the primary point of contact, ensuring client satisfaction, addressing concerns, and identifying opportunities for growth. Their duties often include developing account strategies, negotiating contracts, and working closely with internal teams to deliver exceptional service. Sr Client Managers play a critical role in retaining major clients and driving business success.

How does a Sr Client Manager typically collaborate with internal teams to address client needs?

As a Sr Client Manager, you will frequently act as a liaison between clients and various internal departments such as sales, product development, and customer support. You'll be responsible for communicating client goals and feedback, coordinating cross-functional meetings, and ensuring timely delivery of solutions tailored to client requirements. Effective collaboration often involves anticipating potential challenges, aligning team efforts, and proactively managing expectations to maintain strong client relationships. This role requires excellent communication and organizational skills to balance client priorities with internal workflows.

What is the difference between Sr Client Manager vs Client Services Manager?

AspectSr Client ManagerClient Services Manager
Required CredentialsBachelor's degree, experience in client management, industry certificationsBachelor's degree, experience in client support or account management
Work EnvironmentCorporate offices, client-facing roles, strategic planningCustomer support centers, client interaction, service delivery
Employer & Industry UsageUsed in finance, tech, consulting firms for senior client relationsCommon in service industries, telecom, IT for managing client accounts
Comparison Search IntentUnderstanding senior client management roles and responsibilitiesLearning about client support and account management functions

The Sr Client Manager typically handles high-level client relationships, strategic planning, and account growth, requiring more experience and certifications. The Client Services Manager focuses on day-to-day client support, service delivery, and maintaining client satisfaction. Both roles are vital in client-focused industries but differ mainly in seniority and scope of responsibilities.

What are the key skills and qualifications needed to thrive as a Sr Client Manager, and why are they important?

To excel as a Sr Client Manager, you need expertise in account management, business development, and a solid understanding of the industry, often supported by a bachelor's degree and several years of client-facing experience. Familiarity with CRM software like Salesforce, project management tools, and data analysis platforms is typically required. Exceptional interpersonal skills, strategic thinking, and strong negotiation abilities set top performers apart. These competencies are crucial for building lasting client relationships, driving revenue growth, and ensuring client satisfaction in a competitive market.

How much is a senior client manager paid?

The average salary for a senior client manager typically ranges from $80,000 to $130,000 annually, depending on industry, location, and experience. Compensation may also include bonuses and benefits, especially in competitive markets or specialized sectors.

What does a senior client manager do?

A senior client manager oversees relationships with key clients, ensuring their needs are met and contracts are fulfilled. They coordinate with internal teams to deliver solutions, identify opportunities for account growth, and maintain high customer satisfaction. Strong communication, strategic planning, and industry knowledge are essential for success in this role.
What are the most commonly searched types of Sr Client jobs in Washington? The most popular types of Sr Client jobs in Washington are:
What are popular job titles related to Sr Client Manager jobs in Washington? For Sr Client Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Sr Client Manager jobs in Washington look for? The top searched job categories for Sr Client Manager jobs in Washington are:
What cities in Washington are hiring for Sr Client Manager jobs? Cities in Washington with the most Sr Client Manager job openings:
Sr Client Manager jobs near you
Infographic showing various Sr Client Manager job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Sr Client Executive, Commercial Risk - Insurance Advisory Solutions, Mid-Atlantic Region

The Baldwin Group

Bethesda, MD • On-site

$135K/yr

Full-time

Re-posted 5 days ago

Job description

The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take them throughout the U.S. and abroad. The Baldwin Group has award-winning industry expertise, colleagues, competencies, insurers, and most importantly, a highly differentiated culture that our clients consider an invaluable expansion of their business. The Baldwin Group (NASDAQ: BWIN), takes a holistic and tailored approach to insurance and risk management.
The Sr Client Executive is responsible for the management and service of complex accounts and functions at a strategic level to develop and retain consultative relationships with clients. This individual must also evaluate and educate clients on missing or newly available coverage options.
PRIMARY RESPONSIBILITIES:
  • Experience with managing clients either on the advisor level or on a client manager level.
  • Broad background in products, general client and policy matters and applicable challenges in the industry
  • Ability and experience in understanding client's financial situations and personal circumstances.
  • Must be able to deliver a distinctive and thoughtful experience that is aimed at providing appropriate advice for the client's situation that secures confidence and business
  • Excellent interpersonal skills and face-to-face relationship building abilities
  • Providing complex client and risk management services
  • Have working relationships with industry partners and utilizing these specialists and network for the betterment of their clients' service and support and their own expertise.
  • The job requires keeping current about developments in industry, insurance laws and strategies for policy management.
  • Build and solidify client relationships through a distinctive experience that leverages the unique value proposition of the firm's business
  • Manages client relationships with goal of developing first call status for all insurance planning and needs.
  • Provide information related to new insurance products, regulatory issues, and new policies
  • Ensure conformance with entire company guidelines and regulatory policies
  • Identify customers ' insurance needs by basic modules
  • Provide different insurance products to attain successfully identified needs
  • Maintain and update records as well as files on existing customers
  • Prioritize customer requirements and cross-sells services and products of varied company business lines
  • Strong quantitative and analytic skills are essential.
  • Ability to support advisors and assist in managing book of business
  • Identify changing needs and develop strong customer relationships
  • Plan and conduct customer meetings to review current accounts

KNOWLEDGE, SKILLS & ABILITIES:
  • Excellent verbal and written communication skills.
  • Ability to analyze complex risk exposures, and existing insurance coverages, and develop and communicate appropriate recommendations for clients and prospects through risk mapping.
  • Makes sound judgments and decisions based on objective analysis and multiple perspectives.
  • Intermediate to advanced knowledge of Microsoft apps: Excel, PowerPoint, Publisher, PowerPoint, Outlook, Word.
  • Ability to learn appropriate insurance company and firm software systems.
  • Demonstrates the organization's core values, exuding behavior that is aligned with corporate culture.

EDUCATION & EXPERIENCE:
  • Bachelors Degree required
  • 10+ years of demonstrated advisory, client management and plan management experience preferred
  • Maintains all licenses as required by the State Department of Insurance to provide service, consultation, and financial risk transfer solutions in states where the firm functions or be willing and able to obtain all required licenses within the first 90 days of employment required

OTHER:
  • Fast paced, multi-tasking environment.
  • Some travel may be required.

IMPORTANT NOTICE:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.
The starting pay is $135,000+ annually. Salary is negotiable upon time of hire.
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The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

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