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Sr Case Manager Jobs in Michigan (NOW HIRING)

Matrix Human Services

Case Manager

Ferndale, MI · On-site

$55K/yr

Healthy Senior Living Program FOCUS ON PERSONAL AND CAREER DEVELOPMENT. Tuition Assistance ... The Case Manager works with persons living with chronic illnesses addressing their social ...

Matrix Human Services

Case Manager

Ferndale, MI · On-site

$55K/yr

Healthy Senior Living Program FOCUS ON PERSONAL AND CAREER DEVELOPMENT. Tuition Assistance ... The Case Manager works with persons living with chronic illnesses addressing their social ...

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Sr Case Manager information

Is a senior case manager a stressful job?

A senior case manager role can be stressful due to managing complex cases, meeting deadlines, and coordinating with multiple parties. The job often requires strong organizational skills, emotional resilience, and the ability to handle high-pressure situations regularly.

What is a Sr Case Manager?

Sr Case Managers, or Senior Case Managers, are experienced professionals who coordinate and oversee complex cases, often within healthcare, social services, or legal settings. They assess clients' needs, develop and monitor care or service plans, and ensure clients receive appropriate resources and support. Senior Case Managers may also supervise junior staff, handle escalated or high-risk cases, and collaborate with multidisciplinary teams to optimize outcomes. Their role requires strong communication, analytical skills, and a deep understanding of relevant regulations and best practices.

What are the key skills and qualifications needed to thrive as a Sr Case Manager, and why are they important?

To thrive as a Sr Case Manager, you need a strong background in case management, problem-solving, and often a relevant degree such as social work, nursing, or a related field, along with appropriate licensure or certification. Experience with case management software, electronic health records (EHRs), and knowledge of healthcare regulations and insurance processes are typically required. Exceptional communication, organizational skills, and empathy are essential soft skills for building relationships and effectively advocating for clients. These competencies enable Sr Case Managers to coordinate complex care, ensure compliance, and achieve optimal outcomes for clients and organizations.

How does a Sr Case Manager typically collaborate with interdisciplinary teams to support clients' needs?

Sr Case Managers frequently work alongside healthcare professionals, social workers, insurance representatives, and community organizations to create and implement comprehensive care plans for clients. They act as coordinators, ensuring that all parties are informed and aligned on goals, progress, and any necessary changes in care. This collaboration often involves regular meetings, case conferences, and detailed documentation to track outcomes and address challenges. Building effective relationships and communication skills is essential for navigating complex client situations and achieving the best possible results.

What are the top 3 qualities a senior case manager should have?

A senior case manager should possess strong communication skills to effectively coordinate with clients and team members, excellent organizational abilities to manage complex cases, and problem-solving skills to develop appropriate solutions. Leadership qualities and experience in case management software are also valuable for success in this role.

What is the difference between Sr Case Manager vs Case Coordinator?

AspectSr Case ManagerCase Coordinator
Required CredentialsBachelor's degree, relevant certifications, experienceHigh school diploma or equivalent, on-the-job training
Work EnvironmentHealthcare, social services, insurance companiesHealthcare facilities, social service agencies
Employer & Industry UsageUsed in healthcare, insurance, social workCommon in social services, healthcare settings
Job ResponsibilitiesAssess client needs, develop care plans, coordinate servicesAssist with client intake, schedule appointments, support case management

The main difference is that Sr Case Managers have more advanced responsibilities, including developing care plans and coordinating complex services, while Case Coordinators focus on administrative support and client scheduling. Sr Case Managers typically require more experience and certifications, working in similar environments.

What are popular job titles related to Sr Case Manager jobs in Michigan?

For Sr Case Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Sr Case Manager jobs in Michigan look for?

The top searched job categories for Sr Case Manager jobs in Michigan are:

What cities in Michigan are hiring for Sr Case Manager jobs?

Cities in Michigan with the most Sr Case Manager job openings:

Sr Case Manager jobs near you
Infographic showing various Sr Case Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Senior Case Manager / Genesee Case Management/ Full time (40)/ Days/Flint.

Hope Network

Flint, MI • On-site

$22 - $27/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Hope Network rating

6.5

Company rating: 6.5 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

493rd of 772 rated non-profit organizations

Job description

Senior Case Manager / Genesee Case Management / Full time (40)/ Days/ Flint.
Make a real impact - help someone build independence while building a career, you're proud of.
The Senior Case Manager assigns duties to case management staff and manages their work product pertaining to performing tasks related to their caseload assignments. The Senior Manager uses his/her technical skills and knowledge to analyze and recommends strategies for work performance improvement. A senior case manager also directly provides comprehensive case management services for adults with serious mental illness or children/adolescents with emotional disturbances (and their families) to improve quality of life and maintain the highest possible ability to recover and function within the community. This position promotes recovery-based, person-centered, and culturally competent practices. This position requires working in the community and performing home visits.
What You'll Do
The Senior Case Manager will assist in the following areas:
  • Mentor/Coach individually, and as a Team, all assigned case managers.
  • Provide Training, Shadowing. and Onboarding to new case managers assigned to your team.
  • Meet weekly with case management staff, addressing clinical issues.
  • Promote a recovery centered environment and provide referral to appropriate community resources Act as a consultant to assigned case manager team members-pertaining to the delivery of day-to-day clinical services, report engagement to clinical program manager (timelines based on program) and escalating areas of concern to Clinical Manager, as needed.
  • Identify emergency crisis. Make immediate clinical assessments and respond according to accepted crisis intervention methods and techniques: coordinate other services.

  • Ensure consumer involvement in the Person Centered Planning Process (PCP).
  • Facilitate the implementation of Individual Plan of Service.
  • Perform comprehensive, ongoing psychosocial assessments.
  • Participate in legal proceedings including petitioning and testifying in clinical emergencies.
  • Maintain compliance with assigned caseload with person centered treatment plans, maintain 95% or higher on quality of care audits from assigned caseload, meet all required timelines for documentation, maintain a high level of case management requirements and ability to provide oversight of team members.
  • Utilize his/her technical skills and knowledge to analyze and recommends strategies for recovery.
  • Facilitate the coordination of consumer intakes, discharges, and transfers.
  • Communicate with all service providers in Treatment Plan.
  • Facilitate hospitalizations, attend hospital meetings and coordinate with hospital social worker.
  • Coordinate and monitor activities such as a job, school, volunteerism, and family caretaking.
  • Provide referral to appropriate community resources.

What we're looking for
  • You are passionate about serving others.
  • You are helpful and professional with internal and external customers.
  • You enjoy working independently and as part of a team.
  • You act as a positive role model and coach for others.

What you'll bring
Preferred
  • Master's degree preferred.
  • LMSW Preferred
  • Knowledge of the following areas preferred: Concepts of Motivational Interviewing, Integrated Duel Dual Diagnosis Treatment, Family Psycho Education, Stages of Change, and Trauma Informed Care.

Required
  • Bachelor's degree in a human services (Social Work, Psychology, Sociology, Criminal Justice...) field from an accredited institution required.
  • Qualified Mental Health Professional (QMHP) and/or Qualified Intellectual Disabilities Professional (QIDP): Individual with specialized training or one year experience in treating or working with a person who has mental illness and/or intellectual disabilities; and is a social worker, registered nurse, licensed or limited-licensed professional counselor.
  • One year of experience treating or working with SPMI and/or I/DD population
  • Two years case management experience with adults
  • Valid Michigan Driver's License.

Benefits
We're proud to offer a robust and meaningful benefits package to support your career growth and overall well-being:
  • Starting Pay: $22-$27 (based on education and experience)
  • Medical, Vision, & Dental Care depending on full or part time status.
  • 403(b) Retirement Plan
  • Paid Time Off
  • Educational Reimbursement
  • Career-Pathing
  • Paid Training
  • Employee Referral Bonus

Why Join Our Team?
Not your average Job. Not your average impact.
At Hope Network your not just filling a role , you're showing up for someone who needs consistency, encouragement, and support. Every day looks different, but thing stay the same: what you do matters.
Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no hum is more valuable than the next - and the work you do here truly matters
Apply today and start making a difference
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Hope Network employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Hope Network

Sourced by ZipRecruiter

At Hope Network, the people we serve may share a setback, a condition, a diagnosis, or need. However, each is unique. Each is on a personal journey. We meet them on that journey. Then, we take on some of lifes toughest challenges together. We offer more than a list of services. We offer more than an expert approach. We offer the ability to overcome. We serve 240 plus communities, with 2,800 staff members, to more than 20,000 people annually throughout Michigan.

Industry

Individual, family and community social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Grand Rapids, MI, US

Year founded

1963

Social media

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