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$17

How much do springhill suites jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for springhill suites in the United States is $13.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Springhill Suites Front Desk Associate, and why are they important?

To excel as a Springhill Suites Front Desk Associate, you need strong customer service skills, attention to detail, and preferably a high school diploma or equivalent. Familiarity with property management systems (such as Marriott's proprietary software), reservation platforms, and standard office equipment is typically required. Outstanding interpersonal skills, problem-solving abilities, and a friendly demeanor help create positive guest experiences and resolve issues efficiently. These competencies are vital for ensuring guest satisfaction, smooth hotel operations, and maintaining the brand's reputation.

What is the difference between Springhill Suites vs Housekeeping Supervisor?

AspectSpringhill SuitesHousekeeping Supervisor
Primary RoleHotel guest service and hospitality managementOversees housekeeping staff and maintains cleanliness standards
Required CredentialsHigh school diploma or equivalent; hospitality experience preferredHigh school diploma; experience in housekeeping or hospitality
Work EnvironmentFront desk, guest rooms, common areas in hotelsHotel housekeeping departments, staff management
Industry UsageHospitality, hotel chainsHospitality, hotel chains

Springhill Suites is a hotel brand focusing on guest experience, while a Housekeeping Supervisor manages cleaning staff and ensures cleanliness standards. Both roles are integral to hotel operations but differ in responsibilities and focus areas.

What are the typical responsibilities of a front desk agent at Springhill Suites, and how do they contribute to guest satisfaction?

As a front desk agent at Springhill Suites, your primary responsibilities include welcoming guests, managing check-in and check-out procedures, answering questions about hotel amenities, and promptly addressing guest requests or concerns. You also coordinate with housekeeping and maintenance teams to ensure rooms are ready and any guest issues are resolved efficiently. Your role is pivotal in creating a positive first impression and ensuring guests have a comfortable, enjoyable stay, which directly contributes to overall guest satisfaction and hotel reputation.

What are Springhill Suites employees responsible for?

Springhill Suites employees are responsible for providing guests with a comfortable and enjoyable stay at the hotel. Their roles can range from front desk staff assisting with check-in and reservations, to housekeeping ensuring rooms are clean and well-stocked, and maintenance staff keeping hotel facilities in good condition. Employees are expected to deliver excellent customer service, address guest needs promptly, and maintain a welcoming atmosphere throughout the property.
What cities are hiring for Springhill Suites jobs? Cities with the most Springhill Suites job openings:
What states have the most Springhill Suites jobs? States with the most job openings for Springhill Suites jobs include:
Infographic showing various Springhill Suites job openings in the United States as of June 2026, with employment types broken down into 2% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $28,656 per year, or $13.8 per hour.
Lobby Houseperson | Dublin Springhill Suites

Lobby Houseperson | Dublin Springhill Suites

Shaner Hotel Group

Dublin, OH • On-site

$14 - $17.25/hr

Full-time

Posted 28 days ago

Job description

Job Description
  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observes all house and safety rules, housekeeping procedures, and security procedures.
  • Cleans and services assigned public spaces according to franchise and hotel standards.
  • Returns and restocks cart at end of shift.
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.

Responsibilities
Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.
Qualifications
  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of proper chemical handling.
  • Bilingual English/Spanish a plus.

About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
About the Team
Shaner Hotels has an amazing opportunity at our 145-room Dublin Springhill Suites, located in the Dublin's fast-growing Bridge Park. Assist our guests as they explore historic Dublin and local surroundings during their stay in our modern décor of the SpringHill Suites.
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About Shaner

Sourced by ZipRecruiter

Shaner Hotels is a renowned hospitality management company that has established itself as a leader in the industry since its inception in 1979. With a rich history spanning over four decades, Shaner's unwavering commitment to excellence and its distinctive company culture have played a significant role in its success and growth. At the heart of Shaner Hotels' company culture are the founding principles set forth by its founder, Lance Shaner. These principles revolve around the philosophy of putting people first, creating lasting relationships with guests and employees, and fostering an environment of respect, trust, and integrity.

Industry

Hospitality services

Company size

5,001 - 10,000 Employees

Headquarters location

State College, PA, US

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