Sports Customer Service Jobs (NOW HIRING)

Agency:

Octagon

Job Function:

Consulting

Job Subfunction:

Sponsorship and Talent Consulting

Job Description:

THE JOB / Senior Account Executive (Sports /CSR) (Financial Services Client)
CLIENT SERVICES/ Responsible for leading Octagon's client business and day-to-day management of client programs.
*** Our headquarters are in Stamford, CT, but the location of this position can be flexible with a priority given to candidates open to hybrid work (3 days a week in the office) in one of our office locations -- Stamford, CT, New York, NY, Chicago, IL, Charlotte, NC, Los Angeles, CA or Atlanta, GA.***
Ready to manage an ever-expanding partnership portfolio within sports, entertainment, and inclusive community programming?
We are looking for a Senior Account Executive to join our dynamic team to help create and orchestrate integrated sponsorship campaigns across our financial services client's Team Sports and Corporate Social Responsibility portfolio, including MLB, NFL, NBA, Special Olympic partnerships and more.
Reporting to the Account Director, you'll support our team in collaborating closely with our clients, internal groups (Strategy, Creative, Experiences), and external agencies, to develop programs that embody our client's brand while harnessing the uniqueness and spirit of each campaign.
Our ideal candidate will be highly organized, detail-oriented, and a great communicator. We are looking for someone who is collaborative, a self-starter and is comfortable taking the lead and voicing their opinions and ideas.
THE WORK YOU'LL DO
- Support integration across client, internal teams, and external partners, helping ensure sponsorship programs are executed seamlessly across experiential channels
- Prepare necessary documents supporting strategic planning and ideation, sponsorship asset trackers, competitive reviews, POVs, property research, etc.
- Assist in the coordination of projects with clients, external agency partners, and internal Octagon specialty groups
- Assist with the planning and execution of experiential marketing programs both in-person and virtual across multiple programs
- Support the development of client relationships through proactive communication, clear reporting, and responsiveness to client needs
- Develop a working knowledge and understanding of financial service client's business initiatives and marketing trends, serving as a subject matter expert as you build your knowledge base
- Manage documents such as budgets, status reports, inventory tracking, and meeting agenda and notes
- Participate in brainstorms and creative ideation and provide research as requested
- Additional projects as assigned
THE BIGGER TEAM YOU'LL JOIN
Recognized as one of the "Best Places to Work in Sports", Octagon is the global sports, entertainment, and experiential marketing arm of the Omnicom Group.
We take pride in being Playmakers - finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.
We can put ourselves in the shoes of fans because we ARE fans - of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.
The world needs play more than ever. Are you a Playmaker?
WHO WE'RE LOOKING FOR
- 2-4 years of experience in sports marketing and/or client management
- A passion and expertise in sports, CSR programs, entertainment, gaming, music, and/or celebrity & lifestyle culture
- Able to foster relationships - internally and externally - and find opportunities to contribute to every interaction
- Coachable and willing to adapt to a fast-paced work environment, with a mentality that no job is too small or too big
- Possess excellent organizational skills and attention to detail
- A go-getter, you demonstrate initiative and embrace new challenges
- Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel)
- Flexibility and willingness to travel domestically and work weekends or holidays as needed. Anticipated travel level: Moderate (20-45%)
This position pays $50,000, is overtime-eligible and comes with a comprehensive benefits package.
Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.
$50,000

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we're focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us-we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.