Retail Manager
$60K - $70K/yr
The Retail Manager leads, inspires, and develops the store leadership team and front-line staff ... sporting goods environment. * Experience with POS and inventory management systems required ...
Retail Manager
$60K - $70K/yr
The Retail Manager leads, inspires, and develops the store leadership team and front-line staff ... sporting goods environment. * Experience with POS and inventory management systems required ...
Retail Manager
Killington, VT · On-site
$60K - $70K/yr
The Retail Manager leads, inspires, and develops the store leadership team and front-line staff ... sporting goods environment. * Experience with POS and inventory management systems required ...
Retail Manager
Killington, VT · On-site
$60K - $70K/yr
The Retail Manager leads, inspires, and develops the store leadership team and front-line staff ... sporting goods environment. * Experience with POS and inventory management systems required ...
Ski/Board Technician
Stratton, VT · On-site
$20/hr
... goods * Maintain cleanliness of store and workspaces * Participate in promotional activities ... Outdoor sporting knowledge, a plus * Must be a team player * Strong written and verbal ...
Ski/Board Technician
Stratton, VT · On-site
$20/hr
... goods * Maintain cleanliness of store and workspaces * Participate in promotional activities ... Outdoor sporting knowledge, a plus * Must be a team player * Strong written and verbal ...
... goods * Maintain cleanliness of store and workspaces * Participate in promotional activities ... Outdoor sporting knowledge, a plus * Must be a team player * Strong written and verbal ...
... goods * Maintain cleanliness of store and workspaces * Participate in promotional activities ... Outdoor sporting knowledge, a plus * Must be a team player * Strong written and verbal ...
Sporting Goods Store information
What does a sporting goods store employee do?
A Sporting Goods Store employee is responsible for assisting customers with selecting and purchasing sports equipment, apparel, and accessories. They provide product information, answer questions, restock shelves, and keep the store organized. Employees may also handle cash register transactions, process returns, and help set up product displays. Their goal is to ensure customers have a positive shopping experience and find the items they need for their sports or outdoor activities.
What are the key skills and qualifications needed to thrive as a sporting goods store associate?
To thrive as a Sporting Goods Store Associate, you need a good understanding of sports equipment and apparel, basic sales skills, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and sometimes product certification (like bike assembly) is often required. Strong interpersonal skills, enthusiasm for sports, and the ability to communicate product benefits help associates connect with customers and drive sales. These skills and qualities ensure excellent customer service, efficient store operations, and a positive shopping experience.
What are some common challenges faced by employees working in a sporting goods store, and how can they be addressed?
Employees in a sporting goods store often encounter challenges such as staying up-to-date with a wide range of products, assisting customers with specialized sports equipment needs, and managing inventory during busy seasons. To address these, staff should participate in regular product training sessions, collaborate closely with team members to share expertise, and utilize inventory management systems to keep track of stock levels. Building strong communication skills and maintaining a customer-focused attitude are also key to overcoming daily challenges and ensuring a positive shopping experience.
What is the difference between Sporting Goods Store vs Sporting Goods Sales Associate?
| Aspect | Sporting Goods Store | Sporting Goods Sales Associate |
|---|---|---|
| Credentials | None required, but retail experience helpful | High school diploma or equivalent; sales experience preferred |
| Work Environment | Retail store, customer-facing, fast-paced | Retail store, customer service-focused, active |
| Industry Usage | Business entity selling sporting goods | Employee role within a sporting goods store |
| Search/Comparison Intent | Looking for store information or employment | Seeking job roles or responsibilities in sporting goods retail |
While a Sporting Goods Store is a retail business selling sporting equipment, a Sporting Goods Sales Associate is an employee role within such a store, responsible for customer service and sales. The store is the business entity, whereas the sales associate is a position held by individuals working in that environment.
What job categories do people searching Sporting Goods Store jobs in Vermont look for?
The top searched job categories for Sporting Goods Store jobs in Vermont are:
$60K - $70K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 26 days ago
Job description
Compensation and Benefits:
- Compensation: Salary $60,000 - $70,000, adjusted based on experience
- Benefits: Full-time, year-round, benefited position including;
- Optional company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings
- 401(k) retirement plan (with company match up to 5%)
- Paid parental leave
- Paid time off, holiday and sick pay
- Free season pass for employee/dependents
- Privileges at several other resorts
- Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.)
Job Summary
The Retail Manager is responsible for the overall strategic direction, daily operations, and performance of Killington Sports. This leadership role focuses on maximizing sales growth, optimizing inventory management, and delivering an unparalleled, premium guest experience reflective of the Killington brand.
In addition to managing the physical storefront, this role oversees customer service for the online retail store and handles the administration and tracking of purchase orders. The Retail Manager leads, inspires, and develops the store leadership team and front-line staff, ensuring high operational standards and a collaborative team culture. This position reports directly to the Senior Retail Manager and requires a flexible schedule, including weekends and holidays, to match resort operational peaks.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
- Recruit, hire, onboard, train, coach, and develop supervisors and sales associates.
- Foster a positive team culture focused on accountability, collaboration, guest service, and professional development.
- Conduct performance evaluations and provide ongoing coaching and feedback.
- Lead employee training initiatives related to product knowledge, sales techniques, guest service standards, and operational procedures.
- Oversee inventory management, including purchase order administration, receiving processes, stock control, inventory reconciliation, and shrink prevention.
- Monitor inventory levels to ensure product availability and support sales goals.
- Manage labor budgets, employee scheduling, payroll administration, and daily operational workflows.
- Analyze sales trends, inventory reports, and guest feedback to identify opportunities to improve store performance and operational efficiency.
- Ensure compliance with company policies, procedures, and retail operating standards.
- Deliver exceptional guest service across both in-store and online retail channels.
- Oversee online retail customer service, including order support, returns, and issue resolution.
- Serve as the primary point of escalation for guest concerns and resolve issues in a professional and timely manner.
- Maintain visual merchandising standards that create an engaging shopping experience and support the Killington brand.
- Support and motivate staff to achieve sales goals and performance expectations.
- Provide leadership on the sales floor and support front-line operations during peak business periods.
- Utilize and support retail technology platforms, including Square POS, Yellow Dog Inventory Management, e-commerce systems, payroll and scheduling systems, and Microsoft Office applications.
Basic Qualifications
- Bachelor's degree in Business, Retail Management, or a related field preferred; equivalent experience will also be considered.
- Minimum of 3-5 years of retail management experience, preferably in a high-volume retail, resort, outdoor recreation, or sporting goods environment.
- Experience with POS and inventory management systems required; experience with Square, Yellow Dog, or similar retail platforms preferred.
- Experience supporting e-commerce operations preferred.
- Strong proficiency with Microsoft Office Suite, including Outlook, Excel, and Teams.
- Ability to work a flexible schedule, including weekends, evenings, and holidays.
- Ability to stand and walk for extended periods and occasionally lift up to 50 pounds.
Required Knowledge, Skills and Abilities
- Proven ability to lead, motivate, and develop teams in a fast-paced environment.
- Strong organizational and time-management skills with the ability to prioritize competing responsibilities.
- Experience managing inventory, purchase orders, receiving processes, and retail reporting.
- Ability to analyze sales and inventory data to support decision-making and improve business performance.
- Commitment to delivering exceptional guest experiences in both in-person and online environments.
- Effective problem-solving and conflict-resolution skills.
- Strong verbal and written communication skills.
- Ability to build positive working relationships with guests, employees, vendors, and resort leadership.
- Adaptability and willingness to support changing business needs throughout the year.
- Self-motivated with a strong attention to detail and commitment to operational excellence.
It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.
Work where you play - Apply now!