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Spectrum Jobs in Massachusetts (NOW HIRING)

SPECTRUM Careers

Territory Sales

Chicopee, MA

$100K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

New

SPECTRUM Careers

Entry Level Sales

Chicopee, MA

$100K/yr

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that ...

New

SPECTRUM Careers

Supervisor, Field Service

Pittsfield, MA · On-site

$67K - $107K/yr

Spectrum's quality and safety standards * Conduct quality control checks and field safety observations, providing feedback to ensure technical competency and safe practices * Resolve escalated ...

New

SPECTRUM Careers

MA · On-site

$22.95/hr

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

New

SPECTRUM Careers

Retail Sales Specialist

Pittsfield, MA · On-site

$22.95/hr

As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in ...

New

SPECTRUM Careers

Field Service Technician

Chicopee, MA · On-site

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

New

SPECTRUM Careers

Cable Installer

Chicopee, MA · On-site

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

New

SPECTRUM Careers

Cable Technician

Chicopee, MA · On-site

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

New

SPECTRUM Careers

Field Technician

Pittsfield, MA

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

New

SPECTRUM Careers

Cable Technician

Pittsfield, MA

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

New

SPECTRUM Careers

Installation Technician

Chicopee, MA · On-site

$22/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

New

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Showing results 41-60

All JobsSpectrum JobsSpectrum Jobs in Massachusetts

Spectrum information

See Massachusetts salary details

$23.1K

$69.2K

$105.7K

How much do spectrum jobs pay per year?

As of Aug 13, 2026, the average yearly pay for spectrum in Massachusetts is $69,181.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,056.00 and $83,676.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spectrum technician?

To thrive as a Spectrum Technician, you need a solid understanding of electronics, telecommunications systems, and troubleshooting, typically supported by a high school diploma or associate degree in a related field. Familiarity with cable testing equipment, signal analyzers, and industry certifications such as SCTE or CompTIA are often required. Strong customer service, problem-solving abilities, and effective communication make technicians stand out when working with clients in the field. These skills ensure reliable service installations, prompt issue resolution, and high customer satisfaction in a technically demanding environment.

Is Spectrum a good job to work for?

Spectrum offers a range of roles, including customer service, technical support, and installation positions, often requiring strong communication and technical skills. Employee experiences vary, with some citing good benefits and opportunities for advancement, while others mention high call volumes and demanding schedules. Overall, it can be a stable employer for those interested in telecommunications and customer service careers.

What is the difference between Spectrum vs Cable Technician?

AspectSpectrumCable Technician
CredentialsHigh school diploma, technical training, certificationsHigh school diploma, technical training, certifications
Work EnvironmentOffice, customer sites, technical facilitiesCustomer homes, technical sites
Industry UsageTelecommunications, internet, TV servicesTelecommunications, cable TV installation and repair
Common Search IntentCompany-specific roles, service provider jobsInstallation, troubleshooting, repair jobs

Both Spectrum and Cable Technician roles require similar credentials and work environments, focusing on telecommunications and cable services. Spectrum is a specific company, while Cable Technician is a broader job title used across multiple providers. The roles often overlap in duties like installation and troubleshooting, but Spectrum positions are tied to the company's specific operations and policies.

What are some common challenges faced by customer service representatives at Spectrum, and how can new hires best prepare for them?

Customer Service Representatives at Spectrum often encounter challenges such as handling a high volume of customer inquiries, managing difficult or upset customers, and staying updated with frequent changes in products and services. New hires can best prepare by developing strong communication and problem-solving skills, familiarizing themselves with Spectrum’s offerings, and utilizing available training resources. Additionally, seeking support from experienced colleagues and participating in team meetings can help new employees adapt more quickly and deliver excellent service.

What are Spectrum jobs?

Spectrum jobs refer to employment positions at Spectrum, a telecommunications company that provides internet, television, and phone services across the United States. Jobs at Spectrum span a wide range of roles, including customer service representatives, field technicians, sales associates, network engineers, IT specialists, and corporate positions. Working at Spectrum typically offers competitive pay, benefits, and opportunities for career growth. Employees often receive training and support to advance within the company, making it a popular choice for those seeking stable employment in the telecommunications industry.
What are the most commonly searched types of Spectrum jobs in Massachusetts? The most popular types of Spectrum jobs in Massachusetts are:
What are popular job titles related to Spectrum jobs in Massachusetts? For Spectrum jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Spectrum jobs in Massachusetts look for? The top searched job categories for Spectrum jobs in Massachusetts are:
What cities in Massachusetts are hiring for Spectrum jobs? Cities in Massachusetts with the most Spectrum job openings:
Spectrum jobs near you
Infographic showing various Spectrum job openings in Massachusetts as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $69,181 per year, or $33.3 per hour.

Territory Sales

SPECTRUM Careers

Chicopee, MA

$100K/yr

Full-time

Posted 3 days ago

New

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Representative at Spectrum, you will represent our trusted products through face-to-face interactions with prospective customers, expanding access to high-speed data and communication solutions. Your efforts will drive meaningful connections and contribute to Spectrum’s growth and customer satisfaction.

Join Spectrum and unlock your potential with a competitive base salary plus lucrative incentives that can bring top performers to a total compensation of over $100,000 a year! And that’s not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. 


How You’ll Make an Impact   

  • Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings
  • Conduct consultative needs analyses to tailor product recommendations for each prospective customer
  • Present compelling sales proposals that align with customer needs and highlight Spectrum’s solutions
  • Complete all required sales documentation accurately, including dispositioning, order entry and reporting
  • Participate actively in sales meetings and training sessions to support team goals and professional development
  • Achieve monthly sales targets across high-speed data, mobile, landline phone and video services
  • Monitor competitors’ activities within your territory and communicate relevant information to your manager

Working Conditions   

  • Spend approximately 90% of time outdoors in all seasons, with potential exposure to inclement weather
  • Minimal time in an office environment
  • Exposure to moderate noise levels

What You’ll Bring to Spectrum   

Required Qualifications   

Education  

  • High School Diploma or equivalent work experience

Skills   

  • Ability to read, write, speak and understand English language
  • Engaging interpersonal skills
  • Ability to listen, formulate needs based sales strategies, and articulate pitches to sell products and services
  • A passion to succeed and strong personal drive to sell to prospective customers
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities
  • Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices)
  • Must be able to work evenings and weekends, and as business needs dictate to maximize prospective customer contact
  • Ability to work independently with little or no supervision
  • A valid driver’s license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle

Preferred Qualifications

Experience

  • 2+ years sales or relevant work experience

Skills

  • Success in a previous sales position, prospecting or cold calling; direct sales experience is preferred
  • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and ability to educate consumers on related products and services as needed

Physical Requirements

  • Travel door to door for extensive periods through local communities
  • Able to lift and transport 10-20 pounds

SDT212 2026-77596 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $30,400.00 and $50,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $65,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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