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$8

$27

$55

How much do spectrum tech jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for spectrum tech in Texas is $27.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $33.61 per hour, depending on experience, location, and employer.

What is a Spectrum Tech?

Spectrum Techs, also known as Spectrum Technicians, are professionals who install, maintain, and repair cable television, internet, and phone services for customers of Spectrum, a major telecommunications provider. Their responsibilities include troubleshooting service issues, performing equipment upgrades, and ensuring optimal connectivity for residential and business clients. Spectrum Techs often work in the field, visiting customer homes or business locations, and must have solid technical and customer service skills. They play a crucial role in ensuring that customers have reliable access to Spectrum's communication services.

What are the key skills and qualifications needed to thrive as a Spectrum Tech?

To thrive as a Spectrum Technician, you need a solid understanding of electronics, telecommunications infrastructure, and troubleshooting, usually supported by a relevant technical certification or associate degree. Familiarity with signal meters, spectrum analyzers, cable testing tools, and network management systems is typically required. Strong problem-solving abilities, attention to detail, and effective customer communication set top performers apart in this role. These skills and qualities ensure accurate diagnostics, efficient service delivery, and customer satisfaction in maintaining and repairing cable and broadband systems.

What are some typical challenges a Spectrum Tech might face when working in the field?

Spectrum Techs often encounter challenges such as troubleshooting complex connectivity issues, working in varying weather conditions, and communicating technical information to customers who may not have a technical background. They may also need to adapt quickly to new technologies and safety protocols. Collaborating effectively with dispatchers and other technicians is crucial for resolving service calls efficiently and maintaining customer satisfaction.

What is the difference between Spectrum Tech vs Cable Installer?

AspectSpectrum TechCable Installer
CertificationsTechnician certifications, industry-specific trainingBasic electrical or cable installation certifications often preferred
Work EnvironmentIndoor and outdoor, service calls, technical troubleshootingPrimarily outdoor, installation sites, customer premises
Employer & IndustryTelecommunications, cable providers, tech companiesCable service providers, telecommunications companies
Job FocusTechnical support, troubleshooting, maintenanceInstallation, setup, and connection of cable services

While both roles involve working with cable systems, Spectrum Techs focus on troubleshooting and maintaining services, whereas Cable Installers primarily handle the physical setup and installation of cable connections. Spectrum Techs often require more technical certifications and perform ongoing support, while Cable Installers concentrate on initial installations at customer sites.

What cities in Texas are hiring for Spectrum Tech jobs?

Cities in Texas with the most Spectrum Tech job openings:

Spectrum Tech jobs near you
Infographic showing various Spectrum Tech job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 13% Part Time, 12% Contract, and 2% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,024 per year, or $27.4 per hour.

Business Technical Support I, Spectrum Business

SPECTRUM

Austin, TX • On-site

$23.75/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 615 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

How can your technical skills help mid and large business clients achieve reliable connectivity at Spectrum? As a Business Technical Support agent, you will be the primary contact for clients using Spectrum’s data, voice, video and managed services. Working alongside internal teams, you will resolve issues quickly and uphold service standards that keep business operations running smoothly.


How You’ll Make an Impact

  • Serve as the main point of contact for mid and large business clients, managing communications and escalations for Spectrum’s data, voice, video and managed services
  • Respond to client issues reported through phone, trouble tickets, email and portals, consistently meeting established quality and productivity benchmarks
  • Document technical issues in Spectrum’s systems and coordinate fixes with internal and external teams
  • Support clients on network technologies including Fiber Internet Access, Ethernet, Unified Communications, Trunking, TV, Managed Network, Managed Security and Managed WiFi
  • Troubleshoot incidents involving WAN/LAN topologies, fiber and voice technologies, plus large corporate hardware and software environments
  • Maintain accurate client records in relevant tools and systems
  • Advocate for client issues, track escalations and provide timely updates during service-impacting events

Working Conditions

  • Office-based environment

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s or associate degree in a technical field or equivalent education and training

Experience

  • 3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
  • 0-1+ years’ experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
  • 0-1+ years network troubleshooting in a 24x7 Operations Center

Skills

  • Ability to read, write, speak and understand English
  • Ability to deliver excellent client service
  • Ability to identify, analyze and troubleshoot technical issues efficiently
  • Ability to isolate equipment, facility and network component problems
  • Ability to prioritize, organize and follow established procedures
  • Sound judgment and initiative
  • Ability to master technical support tools and systems
  • Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
  • Knowledge of Windows, Word, Excel and Outlook
  • Knowledge of coax and fiber technologies
  • Adherence to company policies, procedures and standards

Preferred Qualifications

Education

  • Cisco or Juniper Certification such as CCENT, CCNA, JCNIA, JNCSP or equivalent

#ZRSM2


#LI-EW1
CRP101 2026-80367 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

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