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Spectrum Retention Jobs in Milwaukee, WI (NOW HIRING)

Rehlko, LLC

Senior Director - HR, Engines

Milwaukee, WI · On-site +1

... broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the ... Partner with Centers of Excellence to attract, develop, retain, and reward top talent globally.

New

EUA

Senior Design Architect : Senior Living

Milwaukee, WI · On-site

$110K - $135K/yr

Depth of expertise in programming and planning for the whole spectrum of senior living environments ... and client retention. Collaboration + Convergence We are seeking an individual who will have a ...

Rehlko

Senior Executive Compensation Specialist

Glendale, WI · On-site

$98.90 - $125.60/hr

... broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the ... Coordinate compensation actions for executive hires, promotions, retention awards, and severance ...

Carthage College

Hall Director

Kenosha, WI · On-site

... retention. Complete administrative processes that include: damage billing, opening and closing the ... We welcome applications from a broad spectrum of people, including members of ethnic minorities ...

Walbec Group

HR Operations Manager

Waukesha, WI · On-site

The HR Operations Manager will own the full spectrum of HR operations: from employee data integrity ... Own HR policy interpretation, record retention, workplace poster compliance, and multi-state labor ...

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Showing results 21-40

All JobsSpectrum Retention JobsSpectrum Retention Jobs in Milwaukee, WI

Spectrum Retention information

See Milwaukee, WI salary details

$21.7K

$60.5K

$84.2K

How much do spectrum retention jobs pay per year?

As of Sep 5, 2026, the average yearly pay for spectrum retention in Milwaukee, WI is $60,462.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $73,400.00 per year, depending on experience, location, and employer.

What is a Spectrum Retention Specialist?

A Spectrum Retention Specialist is a customer service professional who works for Spectrum, a telecommunications company, with the primary responsibility of retaining existing customers. They handle calls from customers who are considering canceling their service, offering solutions such as discounts, upgrades, or troubleshooting to address concerns and persuade customers to stay. Retention specialists need strong communication and problem-solving skills, as well as a deep understanding of Spectrum's products and services. Their main goal is to reduce customer churn and maintain a positive customer relationship.

What are the key skills and qualifications needed to thrive as a Spectrum Retention Specialist?

To thrive as a Spectrum Retention Specialist, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and retention tools like billing platforms is typically required. Outstanding communication, active listening, and persuasive negotiation skills help you connect with customers and address their concerns. These competencies are crucial for successfully retaining customers, reducing churn, and supporting business growth.

What are some common challenges faced by Spectrum Retention Specialists, and how can they be addressed on the job?

Spectrum Retention Specialists often encounter challenges such as managing difficult customer conversations, handling high call volumes, and meeting retention targets. Successfully addressing these issues requires patience, strong communication skills, and in-depth knowledge of Spectrum's products and services. Building rapport with customers, actively listening to their concerns, and offering tailored solutions can improve retention rates. Ongoing training and support from team leaders also help specialists stay updated on best practices and policies, making it easier to overcome daily challenges.

What is the difference between Spectrum Retention vs Spectrum Customer Service Representative?

AspectSpectrum RetentionSpectrum Customer Service Representative
Primary RoleFocuses on retaining existing customers, handling cancellations, and offering retention incentives.Handles general customer inquiries, account management, and technical support.
Required SkillsStrong communication, negotiation, and problem-solving skills.Customer service, technical knowledge, and communication skills.
Work EnvironmentCall centers or remote settings, primarily outbound and inbound calls.Call centers, retail locations, or remote, mainly inbound calls.
CertificationsTypically no specific certifications required, but customer service experience preferred.Customer service experience and technical knowledge often preferred.

While both roles involve customer interaction within the Spectrum industry, Spectrum Retention specialists focus on preventing customer churn through targeted retention strategies, whereas Spectrum Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps in choosing the right career path or job focus within the industry.

Does Spectrum Retention still have a retention department?

Spectrum Retention is a department within Spectrum responsible for customer retention and account management. It typically continues to operate as part of the company's customer service and sales teams, focusing on retaining customers through negotiations and offers. The department's existence and functions may vary based on company restructuring or strategic changes.

Is Spectrum retention a good job?

Spectrum retention roles typically involve customer service and sales, requiring strong communication skills and product knowledge. The job may include performance-based incentives and a fast-paced environment, with schedules often including evenings and weekends. Overall, it can be a stable position for those interested in telecommunications and customer support.

What are popular job titles related to Spectrum Retention jobs in Milwaukee, WI?

For Spectrum Retention jobs in Milwaukee, WI, the most frequently searched job titles are:

What job categories do people searching Spectrum Retention jobs in Milwaukee, WI look for?

The top searched job categories for Spectrum Retention jobs in Milwaukee, WI are:

Spectrum Retention jobs near you
Infographic showing various Spectrum Retention job openings in Milwaukee, WI as of August 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $60,409 per year, or $29 per hour.

Talent Acquisition Business Partner - Hybrid

MILWAUKEE CENTER FOR INDEPENDENCE INC

Milwaukee, WI • On-site

Full-time

Re-posted 20 hours ago

Job description

Job Purpose: The Talent Acquisition Business Partner serves as a strategic and relationship-driven partner to organizational leaders, is responsible for developing and executing recruitment strategies that address both immediate hiring needs and long-term workforce planning. This role supports the full spectrum of talent acquisition, managing searches across high-volume, entry-level roles through executive leadership positions. The Talent Acquisition Business Partner ensures the organization attracts, engages, and hires top talent aligned with its mission and operational goals.
Essential Job Functions: (Reasonable Accommodations may be made to enable individuals with disabilities to perform these essential functions.)
  • Manage high-volume recruitment efforts while maintaining strong candidate experience.
  • Partner with hiring managers and department leaders to understand workforce needs, role requirements, and organizational goals.
  • Develop and implement full-cycle recruitment strategies, including sourcing, screening, interviewing, and offer negotiation.
  • Lead recruitment for specialized and executive-level roles, including developing targeted sourcing strategies.
  • Build and maintain talent pipelines for critical and hard-to-fill positions.
  • Partner with hiring managers to ensure workforce needs are being met through ongoing discussions, weekly meetings.
  • Leverage applicant tracking systems to ensure accurate data is captured and utilize recruitment metrics to drive continuous improvement.
  • Promote the organization's employer brand, attend career fairs and networking opportunities in the community to build candidates pipeline.
  • Collaborate with HR business partners on onboarding, workforce planning, and retention strategies.

Required Education, Experience, Certifications, Licensure and Credentials: (Where appropriate, education and/or experience may be substituted)
Minimum Required Education: Bachelors degree in human resources, business administration, or related field, or an Associates Degree with equivalent experience
Minimum Required Experience: Three years of experience with a Bachelors degree, or five years of experience with an Associates Degree
Preferred License/Certification/Registration: SHRM-TA Specialty Credential, AIRS Recruiter Certification, or Certified People Sourcing Professional (CPSP)
Travel Type: Up to 25%
Required Valid Driver's License: Valid driver's license
Required Auto Insurance: Vehicle liability insurance in accordance with Agency policy
Knowledge - Skills - Abilities:
  • Proven experience recruiting across multiple levels, including high volume entry-level and executive roles.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication, relationship-building, and consultative skills.
  • Strong organizational and problem-solving abilities.
  • Experience with applicant tracking systems and recruitment analytics.

Physical Requirements, Visual Acuity, and Working Conditions:
Physical Requirements: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Visual Acuity: The worker is required to have close visual acuity to perform activity such as: preparing and analyzing data and figures, transcribing, viewing a computer terminal.
Working Conditions: The work environment can be busy and noisy in program areas and/or in the community settings.

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