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Spectrum Retention Jobs in Oklahoma (NOW HIRING)

Lease Analyst

Oklahoma City, OK · On-site

$80 - $100/hr

... spectrum.Today, EQV operates more than 2,500 oil and gas properties across the U.S. Lower 48, has ... Maintain physical and electronic land records in accordance with company retention and audit ...

... retention issues. You'll balance innovation with practicality, ensuring new programs deliver real ... You've managed open enrollments, worked with brokers and carriers, and understand the full spectrum ...

Showing results 41-47

Spectrum Retention information

See Oklahoma salary details

$20.3K

$56.7K

$78.9K

How much do spectrum retention jobs pay per year?

As of Sep 7, 2026, the average yearly pay for spectrum retention in Oklahoma is $56,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $68,800.00 per year, depending on experience, location, and employer.

What is a Spectrum Retention Specialist?

A Spectrum Retention Specialist is a customer service professional who works for Spectrum, a telecommunications company, with the primary responsibility of retaining existing customers. They handle calls from customers who are considering canceling their service, offering solutions such as discounts, upgrades, or troubleshooting to address concerns and persuade customers to stay. Retention specialists need strong communication and problem-solving skills, as well as a deep understanding of Spectrum's products and services. Their main goal is to reduce customer churn and maintain a positive customer relationship.

What are the key skills and qualifications needed to thrive as a Spectrum Retention Specialist?

To thrive as a Spectrum Retention Specialist, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and retention tools like billing platforms is typically required. Outstanding communication, active listening, and persuasive negotiation skills help you connect with customers and address their concerns. These competencies are crucial for successfully retaining customers, reducing churn, and supporting business growth.

What are some common challenges faced by Spectrum Retention Specialists, and how can they be addressed on the job?

Spectrum Retention Specialists often encounter challenges such as managing difficult customer conversations, handling high call volumes, and meeting retention targets. Successfully addressing these issues requires patience, strong communication skills, and in-depth knowledge of Spectrum's products and services. Building rapport with customers, actively listening to their concerns, and offering tailored solutions can improve retention rates. Ongoing training and support from team leaders also help specialists stay updated on best practices and policies, making it easier to overcome daily challenges.

What is the difference between Spectrum Retention vs Spectrum Customer Service Representative?

AspectSpectrum RetentionSpectrum Customer Service Representative
Primary RoleFocuses on retaining existing customers, handling cancellations, and offering retention incentives.Handles general customer inquiries, account management, and technical support.
Required SkillsStrong communication, negotiation, and problem-solving skills.Customer service, technical knowledge, and communication skills.
Work EnvironmentCall centers or remote settings, primarily outbound and inbound calls.Call centers, retail locations, or remote, mainly inbound calls.
CertificationsTypically no specific certifications required, but customer service experience preferred.Customer service experience and technical knowledge often preferred.

While both roles involve customer interaction within the Spectrum industry, Spectrum Retention specialists focus on preventing customer churn through targeted retention strategies, whereas Spectrum Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps in choosing the right career path or job focus within the industry.

Does Spectrum Retention still have a retention department?

Spectrum Retention is a department within Spectrum responsible for customer retention and account management. It typically continues to operate as part of the company's customer service and sales teams, focusing on retaining customers through negotiations and offers. The department's existence and functions may vary based on company restructuring or strategic changes.

Is Spectrum retention a good job?

Spectrum retention roles typically involve customer service and sales, requiring strong communication skills and product knowledge. The job may include performance-based incentives and a fast-paced environment, with schedules often including evenings and weekends. Overall, it can be a stable position for those interested in telecommunications and customer support.

What are popular job titles related to Spectrum Retention jobs in Oklahoma?

For Spectrum Retention jobs in Oklahoma, the most frequently searched job titles are:

What cities in Oklahoma are hiring for Spectrum Retention jobs?

Cities in Oklahoma with the most Spectrum Retention job openings:

Infographic showing various Spectrum Retention job openings in Oklahoma as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,663 per year, or $27.2 per hour.

Commercial Banker - Emerging Middle Market Banking - Vice President

JPMorgan Chase & Co.

Tulsa, OK • On-site

Full-time

Medical, Retirement

Re-posted 8 days ago


JPMorgan Chase & Co. rating

7.9

Company rating: 7.9 out of 10

Based on 500 frontline employees who took The Breakroom Quiz

77th of 175 rated banks


Job description


If you are customer-focused, enjoy building relationships, and collaborating with a wide spectrum of partners to provide strategic financial advice to businesses, a role as a Commercial Banker might be perfect for you.
As a Commercial Banker in Emerging Middle Market Banking, your role is to be the focal point of client acquisition and ongoing relationships. You will work both independently and collaboratively to introduce our comprehensive solutions to clients. Your role involves growing and retaining profitable relationships within the Emerging Middle Market target space. Emerging Middle Market bankers generally focus on companies with annual revenues ranging from $20 million to $100 million.
Job responsibilities
  • Champion a culture of innovation and a customer centric mindset
  • Stay up to date with industry trends to identify opportunities for innovation or strategic partnerships
  • Find ways to further efficiency with existing technical infrastructure through automation while embracing the innovative opportunities offered by new technologies

Required qualifications, capabilities and skills
  • Five plus years lending or credit support related experience with a focus on business relationships
  • Understanding of Commercial Banking products and services
  • Methodical approach to market activities and prospecting, demonstrate proven client relationship skills, and can engage with CEOs and CFOs
  • Ability to collaborate with internal partners and resources
  • Demonstrated experience of meeting or exceeding sales goals
  • Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
  • Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
  • Deep local connections and market knowledge

Preferred qualifications, capabilities and skills
  • Bachelor's degree and formal credit training preferred
  • Sales management, business development skills, proficiency in building and maintaining positive client relationships
  • Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask
  • Excellent business judgment, strategic thinking, self-directed, proactive and creative

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.

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