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Spectrum Retention Jobs in Oklahoma (NOW HIRING)

Curative

Physician Assistant Needed in Oklahoma

Buffalo, OK · Hybrid

$88K - $119K/yr

Broad-spectrum primary care with space for in-office procedures; identical clinic setups with MAs ... 000 Retention bonus after 12-months and another 5,000 after 24-months * 10,000 Relocation ...

Udt

Sr. Customer Success Manager

Tulsa, OK · On-site

... a spectrum of industries including hospitality, health care, financial services and more - UDT ... Demonstrate a track record of driving customer adoption, retention, and growth, including leading ...

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All JobsSpectrum Retention JobsSpectrum Retention Jobs in Oklahoma

Spectrum Retention information

See Oklahoma salary details

$20.3K

$56.7K

$78.9K

How much do spectrum retention jobs pay per year?

As of Sep 7, 2026, the average yearly pay for spectrum retention in Oklahoma is $56,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $68,800.00 per year, depending on experience, location, and employer.

What is a Spectrum Retention Specialist?

A Spectrum Retention Specialist is a customer service professional who works for Spectrum, a telecommunications company, with the primary responsibility of retaining existing customers. They handle calls from customers who are considering canceling their service, offering solutions such as discounts, upgrades, or troubleshooting to address concerns and persuade customers to stay. Retention specialists need strong communication and problem-solving skills, as well as a deep understanding of Spectrum's products and services. Their main goal is to reduce customer churn and maintain a positive customer relationship.

What are the key skills and qualifications needed to thrive as a Spectrum Retention Specialist?

To thrive as a Spectrum Retention Specialist, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and retention tools like billing platforms is typically required. Outstanding communication, active listening, and persuasive negotiation skills help you connect with customers and address their concerns. These competencies are crucial for successfully retaining customers, reducing churn, and supporting business growth.

What are some common challenges faced by Spectrum Retention Specialists, and how can they be addressed on the job?

Spectrum Retention Specialists often encounter challenges such as managing difficult customer conversations, handling high call volumes, and meeting retention targets. Successfully addressing these issues requires patience, strong communication skills, and in-depth knowledge of Spectrum's products and services. Building rapport with customers, actively listening to their concerns, and offering tailored solutions can improve retention rates. Ongoing training and support from team leaders also help specialists stay updated on best practices and policies, making it easier to overcome daily challenges.

What is the difference between Spectrum Retention vs Spectrum Customer Service Representative?

AspectSpectrum RetentionSpectrum Customer Service Representative
Primary RoleFocuses on retaining existing customers, handling cancellations, and offering retention incentives.Handles general customer inquiries, account management, and technical support.
Required SkillsStrong communication, negotiation, and problem-solving skills.Customer service, technical knowledge, and communication skills.
Work EnvironmentCall centers or remote settings, primarily outbound and inbound calls.Call centers, retail locations, or remote, mainly inbound calls.
CertificationsTypically no specific certifications required, but customer service experience preferred.Customer service experience and technical knowledge often preferred.

While both roles involve customer interaction within the Spectrum industry, Spectrum Retention specialists focus on preventing customer churn through targeted retention strategies, whereas Spectrum Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps in choosing the right career path or job focus within the industry.

Does Spectrum Retention still have a retention department?

Spectrum Retention is a department within Spectrum responsible for customer retention and account management. It typically continues to operate as part of the company's customer service and sales teams, focusing on retaining customers through negotiations and offers. The department's existence and functions may vary based on company restructuring or strategic changes.

Is Spectrum retention a good job?

Spectrum retention roles typically involve customer service and sales, requiring strong communication skills and product knowledge. The job may include performance-based incentives and a fast-paced environment, with schedules often including evenings and weekends. Overall, it can be a stable position for those interested in telecommunications and customer support.

What are popular job titles related to Spectrum Retention jobs in Oklahoma?

For Spectrum Retention jobs in Oklahoma, the most frequently searched job titles are:

What job categories do people searching Spectrum Retention jobs in Oklahoma look for?

The top searched job categories for Spectrum Retention jobs in Oklahoma are:

What cities in Oklahoma are hiring for Spectrum Retention jobs?

Cities in Oklahoma with the most Spectrum Retention job openings:

Spectrum Retention jobs near you
Infographic showing various Spectrum Retention job openings in Oklahoma as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $56,663 per year, or $27.2 per hour.

Board Certified Assistant Behavior Analyst

KidsChoice Therapy and Play Center

Oklahoma City, OK • On-site

$60 - $80/hr

Other

Posted 24 days ago

Job description

Job Location: OKC - Oklahoma City, OK 73112

Education Level: 4 Year Degree

Salary Range: $75,000.00 Salary/year

Join Our Team as a Board Certified Assistant Behavior Analyst (BCaBA)

Are you passionate about making a meaningful difference in the lives of children and families? We are seeking a dedicated and compassionate Board Certified Assistant Behavior Analyst (BCaBA) to join our growing clinical team. In this role, you will work alongside experienced BCBAs to deliver high-quality, data-driven Applied Behavior Analysis (ABA) services that help clients achieve meaningful and lasting outcomes.

What You'll DoDeliver Exceptional Clinical Services
  • Implement behavior intervention plans (BIPs) and skill acquisition programs developed by the supervising BCBA.
  • Provide direct ABA therapy services to clients in a variety of settings.
  • Support skill generalization and promote independence across home, school, clinic, and community environments.
  • Assist with caregiver training and treatment carryover strategies under BCBA direction.
Monitor Progress Through Data-Driven Decision Making
  • Collect, record, and analyze behavioral and treatment data.
  • Monitor client progress and identify meaningful trends.
  • Share clinical observations and recommendations with the supervising BCBA to support treatment planning and program refinement.
  • Complete clinical documentation accurately and within required timelines using the Rethink EMR platform.
Support and Supervise RBTs
  • Provide coaching, mentorship, and supervision to assigned RBTs under BCBA oversight.
  • Ensure treatment plans are implemented with fidelity and consistency.
  • Support ongoing staff development and clinical excellence.

Note: The supervising BCBA retains ultimate clinical and ethical responsibility for all assigned cases and serves as the designated RBT Requirements Coordinator.

Collaborate with Families and Clinical Teams
  • Participate in clinical team meetings, family meetings, and school-based coordination activities.
  • Assist with Functional Behavior Assessment (FBA) data collection and indirect assessment activities as directed.
  • Maintain compliance with BACB ethics requirements, state regulations, and organizational policies.
What We're Looking ForRequired Qualifications
  • Bachelor's degree in Behavior Analysis, Psychology, Education, Special Education, or a related field.
  • Current and active Board Certified Assistant Behavior Analyst (BCaBA) certification in good standing with the BACB.
  • Current and active Oklahoma OLBAB BCaBA certification.
  • Experience implementing ABA programs for children and adolescents with autism spectrum disorder and/or developmental disabilities.
  • Strong data collection, documentation, and communication skills.
  • Ability to work collaboratively with clients, families, and multidisciplinary teams.
  • Successful completion of required background checks and OIG/SAM.gov exclusion screenings.

If you're a motivated BCaBA who is passionate about helping individuals reach their fullest potential, we'd love to hear from you.

Credential status is verified at hire and monitored regularly throughout employment. Effective January 1, 2025, individuals may hold only one BACB credential at a time.

Why Join Us?
  • Meaningful work that changes lives every day
  • Collaborative and supportive clinical leadership
  • Opportunities for professional growth and advancement
  • Ongoing training and development
  • Commitment to ethical, evidence-based care
  • Team culture focused on quality, compassion, and client success
Oklahoma Credential Requirement

Applicants must maintain:

  • An active BCaBA certification issued by the BACB, and an active Oklahoma OLBAB BCaBA certification.
Preferred Qualifications
  • Master's degree or coursework toward BCBA certification.
  • Experience supervising or mentoring RBTs.
  • Experience using Rethink EMR or similar ABA data collection and practice management systems.
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