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Spectrum Retention Jobs in Oklahoma (NOW HIRING)

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Spectrum Retention information

See Oklahoma salary details

$20.3K

$56.7K

$78.9K

How much do spectrum retention jobs pay per year?

As of Aug 11, 2026, the average yearly pay for spectrum retention in Oklahoma is $56,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,200.00 and $68,800.00 per year, depending on experience, location, and employer.

Is Spectrum retention a good job?

Spectrum retention roles involve customer service and sales, often requiring strong communication skills and the ability to handle customer concerns. The job may include performance targets and a commission-based component, with typical schedules involving shifts that can include evenings and weekends.

What does a Spectrum retention specialist do?

A Spectrum retention specialist is responsible for engaging with customers to retain their subscription services, addressing concerns, and offering solutions to prevent cancellations. They often use customer service skills, CRM tools, and product knowledge to improve customer satisfaction and loyalty. The role may require strong communication skills and the ability to handle challenging situations efficiently.

What is the difference between Spectrum Retention vs Spectrum Customer Service Representative?

AspectSpectrum RetentionSpectrum Customer Service Representative
Primary RoleFocuses on retaining existing customers, handling cancellations, and offering retention incentives.Handles general customer inquiries, account management, and technical support.
Required SkillsStrong communication, negotiation, and problem-solving skills.Customer service, technical knowledge, and communication skills.
Work EnvironmentCall centers or remote settings, primarily outbound and inbound calls.Call centers, retail locations, or remote, mainly inbound calls.
CertificationsTypically no specific certifications required, but customer service experience preferred.Customer service experience and technical knowledge often preferred.

While both roles involve customer interaction within the Spectrum industry, Spectrum Retention specialists focus on preventing customer churn through targeted retention strategies, whereas Spectrum Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps in choosing the right career path or job focus within the industry.

Does Spectrum retention still have a retention department?

Spectrum retention is a department within the company responsible for customer retention and account management. The retention department typically handles customer issues, offers discounts, and works to reduce churn. Its existence and structure can vary based on company policies and organizational changes.

What are some common challenges faced by Spectrum Retention Specialists, and how can they be addressed on the job?

Spectrum Retention Specialists often encounter challenges such as managing difficult customer conversations, handling high call volumes, and meeting retention targets. Successfully addressing these issues requires patience, strong communication skills, and in-depth knowledge of Spectrum's products and services. Building rapport with customers, actively listening to their concerns, and offering tailored solutions can improve retention rates. Ongoing training and support from team leaders also help specialists stay updated on best practices and policies, making it easier to overcome daily challenges.

What is a Spectrum Retention Specialist?

A Spectrum Retention Specialist is a customer service professional who works for Spectrum, a telecommunications company, with the primary responsibility of retaining existing customers. They handle calls from customers who are considering canceling their service, offering solutions such as discounts, upgrades, or troubleshooting to address concerns and persuade customers to stay. Retention specialists need strong communication and problem-solving skills, as well as a deep understanding of Spectrum's products and services. Their main goal is to reduce customer churn and maintain a positive customer relationship.

What are the key skills and qualifications needed to thrive as a Spectrum Retention Specialist?

To thrive as a Spectrum Retention Specialist, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and retention tools like billing platforms is typically required. Outstanding communication, active listening, and persuasive negotiation skills help you connect with customers and address their concerns. These competencies are crucial for successfully retaining customers, reducing churn, and supporting business growth.
What job categories do people searching Spectrum Retention jobs in Oklahoma look for? The top searched job categories for Spectrum Retention jobs in Oklahoma are:
What cities in Oklahoma are hiring for Spectrum Retention jobs? Cities in Oklahoma with the most Spectrum Retention job openings:
Infographic showing various Spectrum Retention job openings in Oklahoma as of August 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $56,663 per year, or $27.2 per hour.

Physician Assistant Needed in Oklahoma

Curative

Buffalo, OK โ€ข Hybrid

$150K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago


Job description

Physician Assistant Opportunity in Buffalo, Oklahoma

You'll step into a community-focused outpatient primary care role with the support of a small, collaborative team and a predictable clinic rhythm. This Physician Assistant opportunity also includes light ER call coverage, giving you variety without living in the hospital. If you're looking for autonomy, steady patient volume, and a straightforward compensation package with loan forgiveness, this one is worth a closer look.

Practice Overview

  • You'll join a 3-provider team: 1 supervising physician and 2 PAs, with experienced nursing support
  • Outpatient primary care across two clinics (Buffalo and a second site about 20 minutes away), plus ER call coverage at the main hospital
  • Broad-spectrum primary care with space for in-office procedures; identical clinic setups with MAs, nurses, and front-office support
  • Epic EMR; payor mix approximately 60% Medicare, 30% commercial, remainder Medicaid/self-pay


Schedule

  • Clinic hours: Monday-Friday, 8:00am-5:00pm; average ~14 patients/day
  • Clinic split rotates between locations (typically 2 days at one site and 3 days at the other, alternating weeks)
  • ER call only: typically 1-2 days/week and 1 weekend/month; schedule provided about 60 days in advance
  • Built-in admin time: one day off every other week (can be taken from home)


Compensation & Benefits

  • $150,000 - $160,000 guaranteed salary (hospital-employed) with a 3-year commitment
  • $5,000 Retention bonus after 12-months and another $5,000 after 24-months
  • $10,000 Relocation assistance
  • $75,000 HRSA loan forgiveness (non-taxed, paid directly to lender) plus $5,000 relocation (with receipts per IRS guidelines)
  • Time off and CME: 160 hours discretionary time off; 5 CME days with $4,000 annual allowance
  • Benefits include health/dental/vision, disability and life insurance, retirement options (457(b) and 401(a) match after year 1), malpractice with tail, and licensing/credentialing reimbursement


Candidate Requirements

  • Physician Assistant (NPs with acute care certification may also be considered)
  • New grads and experienced clinicians welcome; structured onboarding with shadowing and progressive independence
  • Comfortable managing outpatient primary care and participating in ER call coverage
  • Current or ability to obtain BLS, ACLS, PALS, and ATLS


Community & Location Highlights

  • Small-town pace with easy access to outdoor recreation, including nearby lake time and hunting
  • Local golf and open spaces, ideal if you enjoy getting outside after clinic
  • Convenient regional access to surrounding communities within a short drive
  • Optional housing: hospital-owned home within walking distance available at a flat rate ($500/month + utilities)


Reach out today to learn more about this opportunity and how it aligns with your career goals.