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Spectrum Retention Jobs in Georgia (NOW HIRING)

Source Medical, LLC.

Urology Physician

Rome, GA

... spectrum of urologic diseaseSub-specialty interests welcomeOutstanding opportunity to join a ... retention rateAll administrative duties providedProven and successful business model and ...

Shine Associates LLC

Project Manager

Atlanta, GA · On-site

PROJECT MANAGER POSITION SPECIFICATION Shine Associates, LLC has been retained to search, identify ... With operating expertise across this spectrum, the firm is capable of capitalizing on a vast array ...

Abbott

Quality Control Technician

Atlanta, GA · On-site

$18 - $23/hr

Support document control, record retention, and sample retention activities. * Process returned ... Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading ...

AUGUSTA ENT PC

Audiologist

Statesboro, GA · On-site

For the past 40 years, Augusta ENT PC has been providing a full spectrum of specialty care for ... D. • Ability to obtain and retain GA State License • Must be comfortable with hearing aid sales ...

Tractian

Technical Support Engineer

Atlanta, GA · Remote

... retention, and growth within our global customer base. By deepening relationships with industry ... Diagnose and troubleshoot mechanical issues using vibration spectrum analysis, advanced PdM tools ...

Tractian

Technical Support Engineer

Atlanta, GA · On-site +1

... retention, and growth within our global customer base. By deepening relationships with industry ... Diagnose and troubleshoot mechanical issues using vibration spectrum analysis, advanced PdM tools ...

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Showing results 41-60

All JobsSpectrum Retention JobsSpectrum Retention Jobs in Georgia

Spectrum Retention information

See Georgia salary details

$18.6K

$51.8K

$72.2K

How much do spectrum retention jobs pay per year?

As of Aug 8, 2026, the average yearly pay for spectrum retention in Georgia is $51,818.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $62,900.00 per year, depending on experience, location, and employer.

Is Spectrum retention a good job?

Spectrum retention roles involve customer service and sales, often requiring strong communication skills and the ability to handle customer concerns. The job may include performance targets and a commission-based component, with typical schedules involving shifts that can include evenings and weekends.

What does a Spectrum retention specialist do?

A Spectrum retention specialist is responsible for engaging with customers to retain their subscription services, addressing concerns, and offering solutions to prevent cancellations. They often use customer service skills, CRM tools, and product knowledge to improve customer satisfaction and loyalty. The role may require strong communication skills and the ability to handle challenging situations efficiently.

What is the difference between Spectrum Retention vs Spectrum Customer Service Representative?

AspectSpectrum RetentionSpectrum Customer Service Representative
Primary RoleFocuses on retaining existing customers, handling cancellations, and offering retention incentives.Handles general customer inquiries, account management, and technical support.
Required SkillsStrong communication, negotiation, and problem-solving skills.Customer service, technical knowledge, and communication skills.
Work EnvironmentCall centers or remote settings, primarily outbound and inbound calls.Call centers, retail locations, or remote, mainly inbound calls.
CertificationsTypically no specific certifications required, but customer service experience preferred.Customer service experience and technical knowledge often preferred.

While both roles involve customer interaction within the Spectrum industry, Spectrum Retention specialists focus on preventing customer churn through targeted retention strategies, whereas Spectrum Customer Service Representatives handle a broader range of customer inquiries and support. Understanding these differences helps in choosing the right career path or job focus within the industry.

Does Spectrum retention still have a retention department?

Spectrum retention is a department within the company responsible for customer retention and account management. The retention department typically handles customer issues, offers discounts, and works to reduce churn. Its existence and structure can vary based on company policies and organizational changes.

What are some common challenges faced by Spectrum Retention Specialists, and how can they be addressed on the job?

Spectrum Retention Specialists often encounter challenges such as managing difficult customer conversations, handling high call volumes, and meeting retention targets. Successfully addressing these issues requires patience, strong communication skills, and in-depth knowledge of Spectrum's products and services. Building rapport with customers, actively listening to their concerns, and offering tailored solutions can improve retention rates. Ongoing training and support from team leaders also help specialists stay updated on best practices and policies, making it easier to overcome daily challenges.

What is a Spectrum Retention Specialist?

A Spectrum Retention Specialist is a customer service professional who works for Spectrum, a telecommunications company, with the primary responsibility of retaining existing customers. They handle calls from customers who are considering canceling their service, offering solutions such as discounts, upgrades, or troubleshooting to address concerns and persuade customers to stay. Retention specialists need strong communication and problem-solving skills, as well as a deep understanding of Spectrum's products and services. Their main goal is to reduce customer churn and maintain a positive customer relationship.

What are the key skills and qualifications needed to thrive as a Spectrum Retention Specialist?

To thrive as a Spectrum Retention Specialist, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center software, and retention tools like billing platforms is typically required. Outstanding communication, active listening, and persuasive negotiation skills help you connect with customers and address their concerns. These competencies are crucial for successfully retaining customers, reducing churn, and supporting business growth.
What are popular job titles related to Spectrum Retention jobs in Georgia? For Spectrum Retention jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Spectrum Retention jobs in Georgia look for? The top searched job categories for Spectrum Retention jobs in Georgia are:
Spectrum Retention jobs near you
Infographic showing various Spectrum Retention job openings in Georgia as of August 2026, with employment types broken down into 74% Full Time, 13% Part Time, and 13% Contract. Highlights an 100% In-person job distribution, with an average salary of $51,818 per year, or $24.9 per hour.

BCBA-Board Certified Behavior Analyst-Hybrid Schedule-Augusta, Georgia

Circle City ABA of Georgia

Augusta, GA • On-site

$61K - $74K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 29 days ago

Job description

Description:

Circle City ABA Company Story:

Circle City ABA provides Applied Behavior Analysis Therapy for children and adolescents diagnosed with Autism Spectrum Disorder. Circle City ABA has created a center-based environment where play meets progress through high quality therapy, individualized treatment and behavior plans, and specialized programs. The mission of Circle City ABA is to enrich and empower children with autism through applied behavior analysis therapy.


Once you experience the remarkable program Circle City ABA has created, you will never want to return to any other job. Do not just take my word for it, reach out to us and speak to our current team members!


Why Work for Circle City ABA ? Just a few of the perks of being a Circle City ABA team member are below:

  • Competitive Compensation
  • Medical, Dental and Vision Insurance
  • Promote work life balance with flexible schedule, 3 days in center and 2 work from home days
  • Balanced caseload sizes
  • Monthly bonus eligibility
  • Collaborative support from clinical team
  • Dedication to your professional development- Paid CEUs, conferences, memberships, etc.
  • Paid time off


Board Certified Behavior Analyst BCBA Responsibilities:

  • Initial and ongoing assessment and evaluation of skills and needs for each client assigned to your team
  • Development and ongoing monitoring of Individual treatment plans, and behavior intervention plans
  • Regular staff training and supervision, and providing feedback for staff enhancement and client progress
  • Facilitate regular caregiver meetings and training's to ensuring open communication
  • Submission of all required documents for internal and external audits
  • Identifying clients and families in need of additional supports, such as families of clients with high risk behavior, social skills groups, family support groups, etc.
  • Continuous mentoring, staff engagement, retention and recognition within teams by fostering a culture of positivity, fun work environment, refuse to engage in gossip and demeaning behaviors, dedication to a positive culture
  • Participating in professional development activities and sharing information with the clinical team
  • Maintain licensure, certifications, and credentialing current as CCABA, insurance payors, BACB, and the state


Requirements:

Board Certified Behavior Analyst BCBA Experience:

  • Experience with management and leadership experience and ability to interact with families, staff, clients and community partners for coordination of care
  • Assessments of skills & deficits across a variety of domains
  • Development of individual treatment and behavior intervention plans with continuous analysis to determine levels progress and remaining deficits
  • Practice using various ABA methodologies
  • Experience effectively communicating with parents and caregivers in center, home, community and school settings for generalization of skills and transition training
  • Use of technology and various software’s to ensure compliance with all requirements set accordingly


Board Certified Behavior Analyst BCBA Requirements:

  • Master’s Degree in ABA, Special Education, Education, Psychology or related field.
  • BCBA Certification. Minimum of two years of experience working with children or young adults with Autism Spectrum Disorders. Preferred: BCBA/BCaBA Supervision and Experience and Standards module completion.
  • Credentialed as BCBA by the BACB and retaining appropriate memberships certifications, and standings with other professional groups (e.g., ABAI, First Aid Certification, CPR Certification.)