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Spectrum Fiber Jobs in Florida (NOW HIRING)

As a Regional Channel Sales Manager at Spectrum Business, you will drive voice, data and video ... Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber ...

As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber ...

As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber ...

As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber ...

As a Mid Market Account Executive at Spectrum, you will engage business clients to deliver tailored ... Working knowledge of computer networking, LAN and WAN technologies, high-capacity and fiber ...

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Spectrum Fiber information

What is the difference between Spectrum Fiber Installer vs Spectrum Fiber Technician?

AspectSpectrum Fiber InstallerSpectrum Fiber Technician
Required CertificationsFiber optic installation certification, driver’s licenseFiber optic certification, troubleshooting skills
Work EnvironmentOn-site installation at customer locationsOn-site and remote troubleshooting, maintenance
Employer & Industry UsageTelecommunications, cable providersTelecommunications, network service providers
Common Search & ComparisonYesYes

The Spectrum Fiber Installer primarily focuses on installing fiber optic lines at customer sites, ensuring proper setup and connection. The Spectrum Fiber Technician handles troubleshooting, maintenance, and repair of fiber optic networks. While both roles require fiber optic certifications and work within the telecommunications industry, installers focus on installation tasks, whereas technicians handle ongoing network support and repairs.

What cities in Florida are hiring for Spectrum Fiber jobs?

Cities in Florida with the most Spectrum Fiber job openings:

Infographic showing various Spectrum Fiber job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Business Technical Support I, Spectrum Business

SPECTRUM

Orlando, FL • On-site

$21.60/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 615 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

How can your technical skills help mid and large business clients achieve reliable connectivity at Spectrum? As a Business Technical Support agent, you will be the primary contact for clients using Spectrum’s data, voice, video and managed services. Working alongside internal teams, you will resolve issues quickly and uphold service standards that keep business operations running smoothly.


How You’ll Make an Impact

  • Serve as the main point of contact for mid and large business clients, managing communications and escalations for Spectrum’s data, voice, video and managed services
  • Respond to client issues reported through phone, trouble tickets, email and portals, consistently meeting established quality and productivity benchmarks
  • Document technical issues in Spectrum’s systems and coordinate fixes with internal and external teams
  • Support clients on network technologies including Fiber Internet Access, Ethernet, Unified Communications, Trunking, TV, Managed Network, Managed Security and Managed WiFi
  • Troubleshoot incidents involving WAN/LAN topologies, fiber and voice technologies, plus large corporate hardware and software environments
  • Maintain accurate client records in relevant tools and systems
  • Advocate for client issues, track escalations and provide timely updates during service-impacting events

Working Conditions

  • Office-based environment

What You’ll Bring to Spectrum

Required Qualifications

Education

  • Bachelor’s or associate degree in a technical field or equivalent education and training

Experience

  • 3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
  • 0-1+ years’ experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
  • 0-1+ years network troubleshooting in a 24x7 Operations Center

Skills

  • Ability to read, write, speak and understand English
  • Ability to deliver excellent client service
  • Ability to identify, analyze and troubleshoot technical issues efficiently
  • Ability to isolate equipment, facility and network component problems
  • Ability to prioritize, organize and follow established procedures
  • Sound judgment and initiative
  • Ability to master technical support tools and systems
  • Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
  • Knowledge of Windows, Word, Excel and Outlook
  • Knowledge of coax and fiber technologies
  • Adherence to company policies, procedures and standards

Preferred Qualifications

Education

  • Cisco or Juniper Certification such as CCENT, CCNA, JCNIA, JNCSP or equivalent

#LI-SS1
CRP101 2026-80368 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

What Spectrum employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US