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Spectrum Enterprise Technical Support Jobs in Dothan, AL

IQUASAR LLC

Database Administrator

Fort Novosel, AL · On-site

$65K - $75K/yr

Provide technical assistance to application developers and end users in order to connect client ... in enterprise databases. * Support data governance policies by ensuring data accuracy ...

IQUASAR LLC

Senior Data Scientist

Fort Novosel, AL · Remote

Generate and use simulated data to support training and testing of ML models. * Perform data ... technical publications. * Exposure to federal or enterprise-scale projects is a plus. If you are ...

US Department of the Treasury

Program Manager

Dothan, AL · On-site

$125K/yr

Analyzing and reporting enterprise risks using established risk management principles, tools ... support mission objectives, and enhance organizational performance. * Communicating technical, and ...

CAE, Inc.

Field Engineer Shift Lead

Fort Novosel, AL · On-site

$96K - $127K/yr

May have to participate in meetings in support of technical matters as directed by the Site or ... and enterprise network (SW/HW/ Ethernet / firewire cabling ARINC 429 data bus) or equivalent.

Caeus

Field Engineer Shift Lead

Fort Novosel, AL · On-site

May have to participate in meetings in support of technical matters as directed by the Site or ... and enterprise network (SW/HW/ Ethernet / firewire cabling ARINC 429 data bus) or equivalent.

City of Enterprise, AL

Police Captain

Enterprise, AL · On-site

$34.95 - $58.01/hr

Strong technical writing skills to author operational policies, investigative findings, grant ... support. Proficiency in law enforcement information systems, computer operations, CJIS/NCIC ...

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Spectrum Enterprise Technical Support information

See Dothan, AL salary details

$13

$23

$40

How much do spectrum enterprise technical support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for spectrum enterprise technical support in Dothan, AL is $23.68, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.77 per hour, depending on experience, location, and employer.

What is Spectrum Enterprise Technical Support?

Spectrum Enterprise Technical Support is a specialized service provided by Spectrum Enterprise to assist business customers with their internet, voice, network, and other managed service needs. The technical support team helps troubleshoot issues, resolve connectivity problems, and answer questions about Spectrum's enterprise-grade products. They are trained to handle complex technical problems and can provide support remotely or coordinate onsite assistance when necessary. This support ensures that business operations continue smoothly and efficiently.

How does the Spectrum Enterprise Technical Support team typically collaborate with other departments to resolve client issues?

Spectrum Enterprise Technical Support professionals frequently work cross-functionally, collaborating with network engineers, account managers, and field technicians to address complex client issues. When a technical problem requires escalation, support team members coordinate with internal engineering teams to troubleshoot and implement solutions efficiently. Regular communication and documentation are key, ensuring that everyone involved has up-to-date information. This collaborative environment helps resolve issues quickly and provides valuable learning opportunities for team members.

What are the key skills and qualifications needed to thrive as a Spectrum Enterprise Technical Support specialist, and why are they important?

To excel as a Spectrum Enterprise Technical Support specialist, you need strong troubleshooting skills, knowledge of networking fundamentals, and typically an associate degree or relevant technical certifications. Familiarity with ticketing systems, network monitoring tools, and platforms like Cisco or Juniper is often required. Excellent communication, patience, and problem-solving abilities help you effectively assist clients and manage complex technical issues. These competencies ensure efficient resolution of technical problems, high customer satisfaction, and smooth enterprise network operations.

What is the difference between Spectrum Enterprise Technical Support vs Spectrum Network Technician?

AspectSpectrum Enterprise Technical SupportSpectrum Network Technician
CredentialsTypically requires technical certifications like CompTIA A+ or Network+Often requires Cisco, CompTIA, or vendor-specific certifications
Work EnvironmentCustomer service-focused, office or remote supportFieldwork, on-site network installation and maintenance
Employer & Industry UsageTelecommunications providers, customer support centersNetwork infrastructure providers, telecom companies
Search & Comparison IntentUnderstanding support roles, troubleshooting, customer serviceNetwork setup, hardware installation, technical maintenance

While both roles involve technical skills related to networking, Spectrum Enterprise Technical Support primarily focuses on assisting customers remotely with troubleshooting and support. In contrast, Spectrum Network Technicians are more involved in on-site network installation and maintenance. Both roles require relevant certifications and industry experience, but their work environments and daily tasks differ significantly.

What cities near Dothan, AL are hiring for Spectrum Enterprise Technical Support jobs?

Cities near Dothan, AL with the most Spectrum Enterprise Technical Support job openings:

Spectrum Enterprise Technical Support jobs near you

Database Administrator

IQUASAR LLC

Fort Novosel, AL • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Implement the full lifecycle of enterprise database and application server systems, ensuring their quality, stability, recoverability, and security.

  • Maintain automation solutions and scripts to automate complex database and application server management tasks across multiple environments.

  • Perform database maintenance activities such as evaluating and implementing patches and upgrades, managing table spaces and redo logs, performing data migrations, monitoring performance, and performance tuning.

Job description

Benefits:
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

MSM Technology is seeking to fill the Database Administrator position. We strive to provide the next generation of cutting-edge technologies. Our growth means exciting career opportunities for talented professionals in engineering, software development, and other key areas. We offer competitive compensation and benefits including Health, Vision, and Dental Insurance, a matching 401k plan, and other benefits given below, excellent training, and a vibrant working environment. Our employees are exceptional, giving us a competitive advantage by innovating solutions with a strong sense of mission and integrity.
  • Position: Database Administrator.
  • Location: Ft. Novosel, AL. (Ft. Rucker)
  • Clearance: Secret Clearance
Responsibilities:
  • Implements the full lifecycle of enterprise database and application server related systems, services, and solutions, ensuring their quality, stability, recoverability, and security.
  • Maintains automation solutions and scripts to automate complex database and application server management tasks across multiple environments.
  • Diagnoses and resolves complex problems across large multi-system environments.
  • Develops and maintains documentation of systems, services, processes, and procedures.
  • Reviews and validates changes for impact on database security and integrity posture.
  • Assists application developers and functional users with database problems and requests.
  • Serve as a resource on a variety of database integration issues, including migration between disparate databases, data conversion, capacity planning and new application deployments.
  • Provide a Monthly Database Report on unscheduled downtime for production and non-production databases; the allocated, used, and remaining capacity in databases; and the database activities that have taken place during the month.
  • Perform the full suite of database maintenance activities, including evaluating and implementing patches and upgrades, managing table spaces and redo logs, performing data migrations, monitoring performance, and performance tuning.
  • Administer user accounts for all employees and authorized contractors by creating, granting, and revoking privileges and roles; resetting passwords; locking and unlocking accounts; setting quotas, and creating and setting default table spaces.
  • Provide technical assistance to application developers and end users in order to connect client software to databases, develop Structured Query Language (SQL) and shell scripts; import and export schemas; answer database questions;kill processes and threads; and migrate data from one database or schema to another.
  • Work with data owners and the ISSO to ensure that personally identifiable information (PII) is stored in an encrypted format in enterprise databases.
  • Support data governance policies by ensuring data accuracy, accessibility,consistency, and completeness Implement future database management system (DBMS) requirements including big data strategies, relational databases, dimensional  databases, and unstructured databases.
  • Support data warehousing and business intelligence initiatives (including data mining and data movement) as implemented by customer.
  • Other related duties as assigned.
Required skills:
  • Must hold a secret clearance or higher.
  • IAT II certification.
  • 2+ years’ experience with database administration.

If you are interested in this position, please send me a copy of your latest resume at usman.khan@iquasar.com with the information requested below: Also, please let me know what time/number is best to call to discuss this great opportunity. In case you are not interested in this position, or this is not a right fit for you, please feel free to share this opportunity with your friends/networks or anyone you know who may be interested in this position. Thank you!
  • Availability to start a new job
  • Best Rates
  • Contact #
Please don’t hesitate to contact me with any questions (s) you may have. All employment is decided based on qualifications, merit, and business needs.
Regards,
 
Usman Khan
Technical Recruiter
Representing:
MSM Technology, LLC 
Office: (703) 936-6001 Ext. 582
Direct: (703) 662-0528
usman.khan@iquasar.com
Please consider the environment before printing this email.
MSM Technology is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.