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Spectrum Customer Service Jobs in Ohio (NOW HIRING)

One GI

Customer Service Representative

Beavercreek, OH · On-site

$15.50 - $21/hr

Dayton Gastroenterology is seeking an enthusiastic Customer Service Representative to join our ... We specialize in the diagnosis and treatment of the full spectrum of digestive diseases while ...

One GI

Customer Service Representative

Dayton, OH · On-site

$15.50 - $21.25/hr

Dayton Gastroenterology is seeking an enthusiastic Customer Service Representative to join our ... We specialize in the diagnosis and treatment of the full spectrum of digestive diseases while ...

SPECTRUM

Service Technician

Mentor, OH · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Service Technician

Eaton, OH · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Service Technician

Akron, OH · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

New

SPECTRUM

Service Technician

Springfield, OH · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Service Technician

Defiance, OH · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Service Technician

Ashville, OH · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Service Technician

Powell, OH · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Service Technician

Bowling Green, OH · On-site

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

SPECTRUM

Service Technician

Irwin, OH

$20/hr

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role, we will equip you with the ...

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All JobsSpectrum Customer Service JobsSpectrum Customer Service Jobs in Ohio

Spectrum Customer Service information

See Ohio salary details

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$25

How much do spectrum customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for spectrum customer service in Ohio is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are some common challenges faced by Spectrum Customer Service representatives, and how can they be managed?

Spectrum Customer Service representatives often encounter high call volumes and customers with a range of technical or billing concerns. Managing these challenges requires adaptability, effective stress management, and the ability to remain calm and helpful under pressure. Regular training and supportive supervision are provided to help employees handle complex situations and stay updated on system changes. Working as part of a collaborative team also provides opportunities to share tips and successful strategies. Spectrum values teamwork and ongoing development to foster a positive environment for both employees and customers.

What is a Spectrum Customer Service?

A Spectrum Customer Service job involves assisting customers with inquiries related to their Spectrum services, including billing, technical support, and account management. Representatives handle customer concerns, troubleshoot service issues, and provide solutions to ensure a positive experience. Strong communication skills and a customer-focused approach are essential. The role may be based in a call center or involve remote support, depending on the position.

Is Spectrum customer service a good job?

Spectrum customer service roles involve assisting customers with technical issues and account management, often requiring strong communication and problem-solving skills. The job typically offers full-time hours, training, and opportunities for advancement, but may include high call volumes and performance metrics. Overall, it can be a stable entry-level position for those interested in the telecommunications industry.

What are the key skills and qualifications needed to thrive in Spectrum Customer Service?

To thrive as a Spectrum Customer Service representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is often required. Patience, active listening, and a customer-focused attitude are key soft skills that set high performers apart. These qualities are essential for effectively resolving customer issues, ensuring satisfaction, and maintaining company reputation in a fast-paced environment.

What are popular job titles related to Spectrum Customer Service jobs in Ohio? For Spectrum Customer Service jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Spectrum Customer Service jobs in Ohio look for? The top searched job categories for Spectrum Customer Service jobs in Ohio are:
What cities in Ohio are hiring for Spectrum Customer Service jobs? Cities in Ohio with the most Spectrum Customer Service job openings:
Spectrum Customer Service jobs near you
Infographic showing various Spectrum Customer Service job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $37,170 per year, or $17.9 per hour.

Customer Service Representative

One GI

Beavercreek, OH • On-site

$15.50 - $21/hr

Other

Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Do you believe a positive attitude, genuine compassion, and exceptional service can make a lasting difference in someone's healthcare journey? If so, we'd love to meet you.
Dayton Gastroenterology is seeking an enthusiastic Customer Service Representative to join our growing team in Beavercreek, Ohio. This role is about more than answering phones and scheduling appointments-it's about being a trusted first point of contact for patients during moments when they may feel vulnerable, uncertain, or overwhelmed.
We're looking for someone who finds fulfillment in helping others, creates meaningful connections with patients, and takes pride in delivering an outstanding experience with every interaction. If you're energized by making people feel heard, valued, and cared for, you'll thrive here.
Why Dayton Gastroenterology?
For years, Dayton Gastroenterology has provided expert digestive healthcare that patients and families trust. Our team of dedicated gastroenterologists and allied health professionals is committed to delivering exceptional care, every patient, every time. We specialize in the diagnosis and treatment of the full spectrum of digestive diseases while creating a patient experience rooted in compassion, excellence, and respect.
As part of One GI®, a nationwide network of leading clinical and business professionals, we have the resources, innovation, and support to focus on what matters most: providing exceptional care to our patients and strengthening the health of our community.
Awesome Perks, Just for You!
  • Excellent paid time off for a healthy work/life balance.
  • We've got your future in mind! With our generous 401(k) plan, we'll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
  • Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
  • Internal growth opportunities. We want to aide in your training and development.
  • Competitive health and supplemental benefits; with FSA and HSA options.
  • Love where you work? Spread the word! Refer a friend who'd be a great fit for One GI® and earn a special bonus when they join the team!

Snapshot of Daily Duties
  • Answer and routes call, according to practice standards in an efficient manner.
  • Update demographic information in the practice management database.
  • Provide patients with the appropriate forms, literature, and instruction.
  • Document patient interaction, patient education, or other communication.
  • Communicate with referring physician regarding any requests received that are inquiring about dates/times of appointments scheduled.
  • Collect, sort, and stamp all outgoing correspondence from the schedulers.
  • Schedule, reschedule, and cancel routine office visits.
  • Communicate office cancellations, which do not reschedule to the physician's MA.
  • Notify referring physicians of patient appointments or inability to schedule patient.

Referrals
  • Process and update referral, demographic, and insurance information in the practice management database.
  • Verify insurance coverage when applicable.
  • Enter ASAP referrals, record in the practice management database and distribute request to the ASAP scheduler.
  • Communicate with referring office if there is a problem/question with referral.
  • Import referrals from the fax queue.
  • Manage and import direct message referrals

The Must Haves
  • High School Diploma or equivalent required.
  • Previous medical office experience preferred.
  • Medical terminology coursework preferred.
  • Possess telephone charisma and excellent communication and customer service skills.
  • Must demonstrate a friendly helpful manner and individual responsibility and accountability.

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