ZipRecruiter

Log In

1

Spectrum Customer Service Representative Jobs in Kentucky

Circle K

Customer Service Representative

Louisville, KY

$15.25 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Rep

Berea, KY · On-site

$13.25 - $18.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Berea, KY · On-site

$13.25 - $18.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Hodgenville, KY · On-site

$13.25 - $18/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K Stores, Inc.

Customer Service Rep

Berea, KY · On-site

$13.25 - $18.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Corbin, KY · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Louisville, KY

$15.25 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

previous page

Showing results 41-60

All JobsSpectrum Customer Service Representative JobsSpectrum Customer Service Representative Jobs in Kentucky

Spectrum Customer Service Representative information

See Kentucky salary details

$8

$16

$23

How much do spectrum customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for spectrum customer service representative in Kentucky is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.17 per hour, depending on experience, location, and employer.

What is a Spectrum Customer Service Representative?

A Spectrum Customer Service Representative is a professional who assists customers of Spectrum, a telecommunications company, with their inquiries and concerns. Their responsibilities include helping customers with billing questions, troubleshooting service issues, providing information about products and services, and processing account changes. They typically handle customer interactions over the phone, through online chat, or in person at Spectrum locations. The goal of this role is to ensure customer satisfaction and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Spectrum Customer service representative, and why are they important?

To thrive as a Spectrum Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer applications is essential. Patience, active listening, and a positive attitude help representatives excel in handling diverse customer inquiries and resolving concerns. These skills ensure high-quality service, customer satisfaction, and efficient issue resolution in a fast-paced environment.

What are some common challenges faced by Spectrum Customer service representatives, and how can they be managed effectively?

Spectrum Customer Service Representatives often encounter high call volumes and a diverse range of customer concerns, from billing issues to technical support. Staying patient, empathetic, and adaptable is crucial for handling challenging situations and resolving customer complaints efficiently. Representatives benefit from Spectrum's comprehensive training programs and the support of a collaborative team environment, which help them navigate complex issues. Proactively using available resources and maintaining clear communication with customers and colleagues can make daily responsibilities more manageable and rewarding.

What is the difference between Spectrum Customer Service Representative vs Spectrum Sales Associate?

AspectSpectrum Customer Service RepresentativeSpectrum Sales Associate
Primary RoleAssist customers with billing, technical issues, and account inquiriesPromote and sell Spectrum services and packages to customers
Required SkillsCustomer service, communication, problem-solvingSales techniques, product knowledge, persuasion skills
Work EnvironmentCall centers, retail stores, remoteRetail stores, on-site sales events
Common CertificationsCustomer service certifications, communication skillsSales training, product knowledge certifications

While both roles involve interaction with Spectrum customers, the Customer Service Representative focuses on resolving issues and providing support, whereas the Sales Associate emphasizes promoting and selling Spectrum services. Both positions require strong communication skills but differ in their primary objectives and daily tasks.

Is Spectrum Customer Service Representative call center a good job?

A Spectrum Customer Service Representative call center job involves assisting customers with service issues, billing, and technical support, often requiring strong communication skills and familiarity with company systems. The role typically offers full-time hours, training, and opportunities for advancement, but may involve high call volumes and repetitive tasks. Overall, it can be a stable entry-level position for those interested in customer service careers.

What are popular job titles related to Spectrum Customer Service Representative jobs in Kentucky?

For Spectrum Customer Service Representative jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Spectrum Customer Service Representative jobs in Kentucky look for?

The top searched job categories for Spectrum Customer Service Representative jobs in Kentucky are:

Spectrum Customer Service Representative jobs near you
Infographic showing various Spectrum Customer Service Representative job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $33,957 per year, or $16.3 per hour.

Customer Service Representative

Central Business Systems Inc

Lexington, KY • On-site

$13.75 - $18.75/hr

Full-time

Re-posted 25 days ago

Job description

Description:

Customer Service Representative


About Us:


Central Business Systems, Inc. is one of the fastest-growing office equipment and technology companies in the region. We have been in business for over 80 years in Kentucky, Indiana, and West Virginia.


Job Description:

The Customer Service Representative (CSR) is a front-line, customer-facing role responsible for delivering exceptional service to our clients through phone, email, and internal systems. This position serves as a key communication hub—handling incoming customer requests, supporting billing and accounts receivable (AR) processes, assisting with quoting, and ensuring issues are routed and resolved efficiently.


The ideal candidate is highly organized, detail-oriented, comfortable working across departments, and thrives in a fast-paced environment. Prior customer service experience is required, and experience with billing and/or AR is strongly preferred. Experience in Managed IT Services, copier/printer, or mailing systems environments is a plus.


Key Responsibilities


Customer Support & Communication

• Answer incoming phone calls and emails in a professional, friendly, and timely manner

• Serve as the primary point of contact for customer inquiries, requests, and issues

• Accurately document customer interactions and requests in internal systems

• Route requests to the appropriate department while maintaining ownership of communication and follow-up

• Proactively communicate status updates to customers to ensure a positive experience


Billing & Accounts Receivable Support

• Assist with invoicing, billing questions, and account inquiries

• Support accounts receivable activities, including payment follow-up and basic reconciliation

• Work closely with the finance team to resolve discrepancies and ensure accurate records

• Maintain professionalism and tact when discussing billing or payment matters with customers


Quoting & Administrative Support

• Assist with preparing customer quotes for services, equipment, and supplies

• Coordinate with sales, service, and technical teams to gather required information for quotes

• Ensure pricing, quantities, and details are accurate before delivery to customers

• Support general administrative and operational tasks as needed


Technology & Process Improvement

• Use Microsoft Excel and Microsoft 365 applications daily to track, organize, and report information

• Learn and adapt quickly to new systems, tools, and workflows

• Embrace technology improvements and automation, including AI-driven tools and processes

• Identify opportunities to improve customer experience and internal efficiency

Requirements:

Required Qualifications

• 2+ years of customer service experience (phone and email support required)

• Strong verbal and written communication skills

• High proficiency in Microsoft Excel and Microsoft 365 applications

• Excellent organizational skills and attention to detail

• Ability to manage multiple tasks and priorities in a fast-paced environment

• Professional, customer-first mindset


Preferred Qualifications


• Experience with billing and/or accounts receivable (AR)

• Experience in Managed IT Services, copiers/printers, or mailing systems

• Familiarity with ERP, PSA, or CRM systems (e.g., E-Automate, ConnectWise, or similar)

• Experience supporting quoting or sales administration functions

• Comfort working cross-functionally with operations, finance, sales, and technical teams


Core Competencies


• Customer-focused and service-oriented

• Detail-driven with strong follow-through

• Adaptable and open to change

• Comfortable learning and using new technologies, including AI-enabled tools

• Team-oriented with a collaborative mindset