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Spectrum Call Center Jobs in Springfield, VA (NOW HIRING)

Hendall Inc

Chief Growth Officer

Rockville, MD · On-site

$225 - $300/hr

... outreach; call center operations; and web and information technology. We are currently seeking a ... Resources to provide the full spectrum of assistance, including proposal management, contracts ...

ICONMA

Active Directory Engineer

Mclean, VA

$53.25 - $69.75/hr

Company Description Our Unique Capabilities We have a unique ability to provide a full spectrum of ... Administrative/Office, Call Center, Human Resources, and Marketing/Creative expertise. Our ...

Hendall Inc

Chief Growth Officer

Rockville, MD · On-site

$225K - $300K/yr

... outreach; call center operations; and web and information technology. We are currently seeking a ... Resources to provide the full spectrum of assistance, including proposal management, contracts ...

Hendall Inc

Chief Growth Officer

Rockville, MD · On-site

$225K - $300K/yr

... outreach; call center operations; and web and information technology. We are currently seeking a ... Resources to provide the full spectrum of assistance, including proposal management, contracts ...

Hendall

Chief Growth Officer

Rockville, MD · On-site

$225K - $300K/yr

... outreach; call center operations; and web and information technology. We are currently seeking a ... Resources to provide the full spectrum of assistance, including proposal management, contracts ...

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All JobsSpectrum Call Center JobsSpectrum Call Center Jobs in Springfield, VA

Spectrum Call Center information

See Springfield, VA salary details

$11

$18

$26

How much do spectrum call center jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for spectrum call center in Springfield, VA is $18.71, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.10 per hour, depending on experience, location, and employer.

What are the typical career advancement opportunities for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

What skills and qualifications are needed for a Spectrum Call Center position?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

How is it working at Spectrum call center?

Working at a Spectrum call center involves handling customer inquiries related to services such as internet, TV, and phone. Employees typically work in a fast-paced environment, using tools like customer relationship management (CRM) software, and may be required to work in shifts, including evenings and weekends. Customer service skills and product knowledge are important for success in this role.

Does Spectrum offer remote work options?

Spectrum call center jobs often offer remote work options, especially for customer service representatives, with some positions providing full-time remote schedules. Candidates typically need a reliable internet connection and a quiet workspace to perform their duties effectively.

What is a Spectrum Call Center?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

What cities near Springfield, VA are hiring for Spectrum Call Center jobs? Cities near Springfield, VA with the most Spectrum Call Center job openings:
Spectrum Call Center jobs near you
Infographic showing various Spectrum Call Center job openings in Springfield, VA as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,916 per year, or $18.7 per hour.

Communications Center Consultant

Spectra Credit Union

Alexandria, VA • On-site

$21 - $25/hr

Other

Re-posted 10 days ago

Job description

Job Title- Communication Center Consultant
Company- Spectra Credit Union
Location-Alexandria VA
Are you ready to take your career to the next level by working with a spectacular company?
Position Overview
The Communication Center Consultant will provide accurate, high-quality, and timely service and consultation to members and potential members who call into the Credit Union.
What qualities are we looking for in a Bilingual Communication Center Consultant?
• Service and Quality Focused
• Adaptable
• Detail Oriented
• Collaborative and Team-Oriented
• Self-Motivated
• Critical Thinker and Problem Solver
• Positive Attitude
• Exceptional Organization
• Excellent Communication Skills
The position's essential duties include the following:
• Receive incoming calls to the Credit Union's Communications Center.
• Serve as the primary point of contact for members calling the Credit Union for information and providing first-call resolution.
• Follow policies, guidelines, and regulations to properly identify and authenticate account owners, ensuring the protection and confidentiality of non-public information.
• Assist prospective, new, and existing members with questions, inquiries, or requests on new or existing accounts.
• Deliver timely and exceptional service.
• Build meaningful relationships through conversations and establish trust with the membership.
• Speak clearly and professionally and always maintain high phone etiquette standards.
• Respond to messages through Online Banking and general email inbox inquiries.
• Fulfill requests by performing clerical tasks and preparing mail, fax, or email delivery items.
Education
A high school diploma or GED is required.
Experience
Six months to two years of similar or related experience, including time spent in preparatory positions. Experience with a credit union or other financial institution is preferred.
Are you ready to build a more vibrant future? This is more than a job; it's a rewarding career.

Apply