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Spectrum Call Center Jobs in Seattle, WA (NOW HIRING)

LPN

Seattle, WA · On-site

$40 - $48/hr

CompEye is focused on providing best-in-class, full-spectrum practice management and administrative ... The employee may occasionally be required to stand or walk within the call center environment. The ...

New

LPN

Seattle, WA · On-site

$40 - $48/hr

CompEye is focused on providing best-in-class, full-spectrum practice management and administrative ... The employee may occasionally be required to stand or walk within the call center environment. The ...

New

Patient Access Rep

Tacoma, WA · On-site

$18.50 - $23.50/hr

Two years of customer service work experience Healthcare or Call Center experience Where You'll ... Our dedicated providers offer a full spectrum of health care services, from routine wellness to ...

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Spectrum Call Center information

See Seattle, WA salary details

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How much do spectrum call center jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for spectrum call center in Seattle, WA is $20.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $21.88 per hour, depending on experience, location, and employer.

What is a Spectrum Call Center?

A Spectrum Call Center job involves assisting customers with billing inquiries, technical support, and account management. Representatives handle incoming calls, troubleshoot service issues, and provide information about Spectrum's products and services. Strong communication and problem-solving skills are essential for success in this role. Employees typically receive training, benefits, and opportunities for career growth within the company.

What skills and qualifications are needed for a Spectrum Call Center position?

To thrive in a Spectrum Call Center role, strong verbal communication skills, active listening abilities, and a high school diploma or equivalent are essential, often complemented by previous customer service experience. Familiarity with customer relationship management (CRM) software and knowledge of Spectrum's services and troubleshooting protocols are typically required. Excellent problem-solving skills, patience, and the ability to remain composed under pressure help individuals stand out in this fast-paced environment. These skills are vital for resolving customer issues efficiently, maintaining satisfaction, and supporting team productivity.

What are the typical career advancement opportunities for Spectrum Call Center employees?

Employees at Spectrum Call Centers often find a range of opportunities for growth, starting from entry-level customer service positions and advancing to roles such as team leads, supervisors, or specialized support representatives. High-performing agents may be considered for training, quality assurance, or management positions, depending on company needs and personal career interests. Development programs and ongoing training are frequently offered to help employees build skills and pursue internal promotions. Demonstrating reliability, strong interpersonal skills, and a commitment to excellent service can open doors to long-term career advancement within the organization.

What are popular job titles related to Spectrum Call Center jobs in Seattle, WA?

For Spectrum Call Center jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Spectrum Call Center jobs in Seattle, WA look for?

The top searched job categories for Spectrum Call Center jobs in Seattle, WA are:

Infographic showing various Spectrum Call Center job openings in Seattle, WA as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,399 per year, or $20.4 per hour.

Patient Access Rep Clinic

Auburn, WA • On-site

$23.90 - $34.79/hr

Full-time

Posted 6 days ago


Job description


Job Summary and Responsibilities

As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines.
Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations.
To be successful, you will demonstrate critical thinking, strong customer service, and knowledge of insurance, billing, and medical terminology, ensuring a seamless, high-quality patient intake experience.

  • Registers and/or checks patients in/out.
  • Performs patient check-in at the time of visit; records and verifies all demographic, insurance and other information (e.g. Workers’ Comp, other third-party liability info); follows established procedures to ensure that all registration guidelines/requirements have been satisfied, including ensuring minors’ guardians have been notified; identifies deficiencies and resolves non-complex issues or escalates to appropriate staff for further action.
  • Conducts routine insurance eligibility verifications.
  • Copies/scans patient access related hardcopy materials (e.g. ID, referrals, L&I, insurance cards, etc.) into correct location in electronic medical record.
  • Records non-clinical charges from various sources. This could include entering charges for the completion of forms, for Depositions/Attorney Fees, for retail fees, etc.
  • Handles and reconciles payments.
Job Requirements

Required

  • One year of customer service work experience


Preferred

  • Two years of customer service work experience
  • Healthcare or Call Center experience
Where You'll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Qualifications:

Required

  • One year of customer service work experience


Preferred

  • Two years of customer service work experience
  • Healthcare or Call Center experience
Employment Type: Full Time