1

Spectrum Cable Technician Jobs in Raleigh, NC (NOW HIRING)

... cable assemblies. • Perform soldering, PCB assembly, modification, and rework activities. • ... spectrum analyzers, logic analyzers, digital multimeters, and power supplies. • 1+ years ...

Electronic Tech III

Raleigh, NC · On-site

$50K - $87K/yr

Agency Adult Correction Division COO - Operations Job Classification Title Electronics Technician ... Diagnose and repair communications cabling from antennas through base units and remote head ...

New

Electronic Tech III

Raleigh, NC · On-site

$50K - $87K/yr

Agency Adult Correction Division COO - Operations Job Classification Title Electronics Technician ... Diagnose and repair communications cabling from antennas through base units and remote head ...

New

Spectrum Cable Technician information

See Raleigh, NC salary details

$14

$21

$30

How much do spectrum cable technician jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for spectrum cable technician in Raleigh, NC is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Spectrum Cable Technician?

To excel as a Spectrum Cable Technician, you need a solid understanding of cable installation, troubleshooting, and repair, often with a high school diploma or technical certification. Familiarity with signal testing meters, hand tools, and company-specific software for service orders is typically required. Strong customer service skills, problem-solving abilities, and effective communication are vital soft skills for this role. These competencies ensure technicians can deliver reliable service, resolve issues efficiently, and maintain customer satisfaction.

What is a Spectrum Cable Technician?

Spectrum Cable Technicians are professionals responsible for installing, maintaining, and repairing cable television, internet, and phone services for customers of Spectrum, a major telecommunications company. They work both indoors and outdoors, setting up equipment, running cables, troubleshooting service issues, and ensuring customers receive high-quality service. Spectrum Cable Technicians interact directly with customers, providing technical support and explaining how to use their services and devices. This role requires technical skills, physical stamina, and strong customer service abilities.

What are some common challenges Spectrum Cable Technicians face in the field, and how can they overcome them?

Spectrum Cable Technicians often encounter challenges such as troubleshooting complex connectivity issues, working in tight or elevated spaces, and managing customer expectations. To overcome these, technicians benefit from strong problem-solving skills, thorough training on the latest technology, and effective communication with both customers and team members. Additionally, staying up-to-date with safety protocols and company procedures ensures both efficient service and a safe work environment.
Infographic showing various Spectrum Cable Technician job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $45,235 per year, or $21.7 per hour.

Customer Support Technician (Tier 1)

Customer Operations

Morrisville, NC

$16 - $20.25/hr

Full-time

Posted 28 days ago


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-SA3
CRP113 2026-77066 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time