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Special Investigation Unit Jobs (NOW HIRING)

Parkland Health

... Special Investigations Unit is to implement an effective compliance program that includes ... investigation and pursuit of fraud, waste, and abuse violations. The Clinical SIU Investigator ...

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Special Investigation Unit information

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$33.5K

$69.9K

$119K

How much do special investigation unit jobs pay per year?

As of Jun 30, 2026, the average yearly pay for special investigation unit in the United States is $69,931.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $86,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Special Investigation Unit (SIU) Investigator, and why are they important?

To thrive as a Special Investigation Unit (SIU) Investigator, you need strong analytical abilities, attention to detail, and experience in insurance, law enforcement, or fraud detection, often supported by a relevant bachelor's degree. Familiarity with case management software, data analysis tools, and industry-recognized certifications like CIFI or CFE is typically required. Outstanding communication, critical thinking, and ethical judgment are soft skills that distinguish top performers in this role. These competencies are essential for accurately detecting, investigating, and preventing fraudulent activities, thereby safeguarding organizational integrity and resources.

What are some common challenges faced by professionals working in a Special Investigation Unit (SIU)?

Professionals in a Special Investigation Unit often face challenges such as managing complex caseloads, navigating sensitive or confidential information, and coordinating with various internal and external stakeholders like law enforcement agencies and legal teams. The work can be fast-paced and requires strong analytical and communication skills to ensure thorough and accurate investigations. Additionally, SIU team members must stay updated on regulatory changes and industry best practices to effectively detect and prevent fraud or other suspicious activities.

What is a Special Investigation Unit (SIU)?

A Special Investigation Unit (SIU) is a specialized team within an organization, often in insurance or law enforcement, that is responsible for investigating suspicious or potentially fraudulent activities. In the insurance industry, SIUs focus on detecting, preventing, and investigating claims that may involve fraud or other criminal behavior. Their work helps protect both the company and its customers from losses due to dishonest practices. SIU professionals use various investigative techniques, including interviews, surveillance, and analysis of documents, to uncover the truth behind questionable cases.

What is the difference between Special Investigation Unit vs Insurance Fraud Investigator?

AspectSpecial Investigation UnitInsurance Fraud Investigator
CredentialsVaries; often law enforcement or legal backgroundInsurance industry certifications, investigative training
Work EnvironmentLaw enforcement agencies, corporate securityInsurance companies, private investigation firms
Employer & IndustryGovernment, law enforcement, corporateInsurance companies, third-party agencies
Primary FocusInvestigating criminal activities, fraud, and misconductDetecting and preventing insurance fraud

While both roles involve investigation skills, the Special Investigation Unit typically handles broader criminal investigations within law enforcement or corporate settings, whereas Insurance Fraud Investigators focus specifically on identifying and preventing insurance fraud within the insurance industry.

More about Special Investigation Unit jobs
What cities are hiring for Special Investigation Unit jobs? Cities with the most Special Investigation Unit job openings:
What states have the most Special Investigation Unit jobs? States with the most job openings for Special Investigation Unit jobs include:
What job categories do people searching Special Investigation Unit jobs look for? The top searched job categories for Special Investigation Unit jobs are:
Special Investigation Unit jobs near you
Infographic showing various Special Investigation Unit job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $69,931 per year, or $33.6 per hour.

Manager - Special Investigations Unit

West Bend Insurance Company

West Bend, WI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Key responsibilities

  • Oversee the day-to-day operations of the Special Investigations Unit, ensuring consistent investigative standards and best practices.

  • Guide investigators through complex, high-exposure, and multi-jurisdictional fraud cases, including organized fraud activity.

  • Ensure all investigations are thorough, defensible, and compliant with legal and regulatory requirements.

West Bend Insurance rating

9.5

Company rating: 9.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

9th of 277 rated insurance

Job description

Company Overview
Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Job Summary
Lead the day-to-day operations of a Special Investigations Unit, overseeing investigators and driving effective fraud detection and investigation efforts. This role manages complex and high-risk cases, ensures compliance with legal and regulatory standards, and partners with internal teams and external agencies to prevent, detect, and resolve insurance fraud.
Work Location
This position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.
Responsibilities & Qualifications
Lead the Fight Against Fraud - SIU Manager
Are you ready to take on complex fraud challenges and lead a high-impact team at the forefront of insurance integrity? We're looking for a strategic, hands-on Special Investigations Unit (SIU) Manager to drive excellence in fraud detection, investigation, and prevention.
In this role, you won't just manage operations-you'll shape how fraud is identified, investigated, and resolved across the organization. You'll lead a team of skilled investigators, partner with cross-functional stakeholders, and play a key role in protecting our business and customers from evolving fraud risks.
What You'll Do:
Lead & Elevate SIU Operations
  • Oversee the day-to-day operations of the SIU, ensuring consistent investigative standards and best practices.
  • Guide investigators through complex, high-exposure, and multi-jurisdictional fraud cases, including organized fraud activity.
  • Review and approve critical investigative actions, referrals, and outcomes.
Build & Develop High-Performing Teams
  • Own the SIU talent strategy: hiring, coaching, development, succession planning, and performance management.
  • Mentor investigators and supervisors, fostering a culture of accountability, growth, and excellence.
  • Deliver investigative training and promote fraud awareness across the enterprise.
Ensure Compliance & Integrity
  • Ensure all investigations are thorough, defensible, and compliant with legal and regulatory requirements.
  • Maintain adherence to state insurance fraud statutes, reporting obligations, and regulatory expectations.
  • Support audits, regulatory exams, and external inquiries related to SIU operations.
Collaborate & Influence
  • Serve as a key liaison with law enforcement, fraud bureaus, and industry organizations.
  • Partner with Claims, Legal, Compliance, and Analytics teams to strengthen fraud detection and prevention strategies.
  • Contribute to fraud analytics initiatives, tools, and reporting enhancements.
Drive Insights & Performance
  • Monitor SIU metrics such as referrals, cycle times, and outcomes to identify trends and opportunities.
  • Manage vendor relationships and investigative technologies to optimize performance.
  • Lead initiatives that enhance fraud prevention and operational effectiveness.
What You Bring:
  • Experience:
    • 7+ years in insurance investigations, fraud detection, or SIU operations
    • 3+ years in a leadership role
    • Prior law enforcement experience is a plus
  • Expertise:
    • Strong knowledge of P&C claims, fraud typologies, and investigative practices
    • Familiarity with fraud analytics tools, case management systems, and regulatory frameworks
    • Ability to manage complex investigations and make sound, defensible decisions
  • Leadership:
    • Proven ability to lead, develop, and inspire high-performing teams
    • Strong communication skills with the ability to influence senior stakeholders
Education & Certifications:
  • Bachelor's degree in Criminal Justice, Business, Risk Management, Analytics, or related field
  • At least one professional certification required (CIFI, CFE, FCLS, FCLA), with multiple certifications preferred
  • Insurance or claims-related designations are a plus
  • Formal investigative or law enforcement training nice to have
Why This Role Matters:
Fraud is constantly evolving-and so are we. In this role, you'll have the opportunity to shape strategy, influence enterprise-wide decisions, and make a measurable impact. Your leadership will directly strengthen our ability to detect fraud, protect our customers, and uphold trust.
Ready to lead with purpose? Apply today and help us stay one step ahead of fraud.
#LI-BW1
Salary Statement
The salary range for this position is $110,000-$145,000.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
Benefits
West Bend offers a comprehensive benefit plan including but not limited to:
  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
  • Bonus eligible based on performance
  • West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.

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