Spa Traffic Control Jobs (NOW HIRING)

POSITION PURPOSE

Ensure that authorized vehicles are allowed on property throughout shift, and enforce speed limits with all drivers on property. Prior parking experience is a plus. Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

ESSENTIAL FUNCTIONS

• Control traffic at entrance and exits as needed.
• Control vehicles entering the property during peak periods.
• Setup/breakdown of cone zones @ property entrance/exit.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Director of Engineering/Security and/or Security Supervisor.
• Assist Security with other duties as needed, including the following:
• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets. Answer house calls, assist guests and employees with respect to safety, security and hotel operations. Initiate and follow-up all investigations of crimes committed against property and persons. Assist sick and injured guests and employees, ensuring documentation and disposition of reports.
• Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
• Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• PATROLS
• KEY/RADIO CONTROL AND AUDITS
• LOST & FOUND PROCEDURES
• INCIDENT/INCIDENT REPORTS
• EMPLOYEE ENTRANCE GUIDELINES
• NOISE COMPLAINTS
• WAKE-UP CALLS
• BLOODBORNE PATHOGENS
• GUESTROOM DOORS
• VISITORS/CONTRACTORS/VENDORS
• NON-PAYMENT
• EMPLOYEE SAFETY DEPOSIT BOXES/DROP SAFE
• RESOURCES
• EMERGENCIES or (See Emergency Procedures Manual)

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Knowledge of hotel policy and fire-safety procedures.
• Ability to operate hand held two-way radio and knowledge of ten codes.
• Must have valid CDL and clean driving record.

Physical Demands

• Most work tasks are performed outdoors.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to lift up to 25 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. in an emergency.
• Must be able to exert well-paced ability in limited space and to reach other departments and locations of the hotel and outside the hotel on hotel grounds on a timely basis.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

QUALIFICATION STANDARDS

Education

• High school or equivalent education preferred.

Experience

• One-year security, traffic control, or related background preferred.
• Previous hospitality experience preferred.

Licenses or Certificates

• Must have valid CDL and clean driving record required
• Ability to obtain and/or maintain any government required licenses, certificates or permits.
• Current CPR certification and First Aid training required.

Grooming

All employees must maintain a neat, clean and well-groomed appearance per Westin/Sheraton Carlsbad’s standards.

Attendance:     

Regular attendance in conformance with the standards, which may be established by Westin/Sheraton Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position.  Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations will be subject to disciplinary action, up to and including termination of employment.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Ownership:

This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Sheraton Carlsbad Resort & Spa.  Marriott International is not the owner or operator of Westin/Sheraton Carlsbad Resort & Spa.  Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Sheraton Carlsbad Resort & Spa.  Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Sheraton Carlsbad Resort & Spa’s owner or operator.