ZipRecruiter

Log In

1

Spa Front Desk Manager Jobs in Alaska (NOW HIRING)

Peak Trust Company

Front Desk Receptionist

Anchorage, AK · On-site

$15.25 - $19.75/hr

Front Desk Location: Anchorage, AK Reports to: People & Workplace Coordinator Employment Type ... Document Management: Consistently and timely scan documents into online depository. * Professional ...

Peak Trust Company

Front Desk Receptionist

Anchorage, AK · On-site

$15.25 - $19.75/hr

Front Desk Location: Anchorage, AK Reports to: People & Workplace Coordinator Employment Type ... Document Management: Consistently and timely scan documents into online depository. * Professional ...

The Aviator Hotel Anchorage

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

The role requires handling reservations, guest inquiries, and managing check-outs in an efficient ... Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied.

The Aviator Hotel Anchorage

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

The role requires handling reservations, guest inquiries, and managing check-outs in an efficient ... Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied.

The Wildbirch Hotel

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

The role requires handling reservations, guest inquiries, and managing check-outs in an efficient ... Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied.

The Aviator Hotel Anchorage

Front Desk Agent

Anchorage, AK · On-site

$14.50 - $18.50/hr

The role requires handling reservations, guest inquiries, and managing check-outs in an efficient ... Maintain the Front Desk area as a hub of guest interaction, keeping it organized and supplied.

PLANET FITNESS

Front Desk Part-Time Associate

Wasilla, AK · On-site

$13.50 - $17.25/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Team Collaboration: Work alongside fellow team members and management to achieve club goals ...

Easy Mile Fitness

Front Desk Part-Time Associate

Wasilla, AK · On-site

$13.50 - $17.25/hr

Position Summary: As a Front Desk Associate at Planet Fitness, you will be the first point of ... Team Collaboration: Work alongside fellow team members and management to achieve club goals ...

previous pagenext page

Showing results 21-40

All JobsSpa Front Desk JobsSpa Front Desk Manager JobsSpa Front Desk Manager Jobs in Alaska

Spa Front Desk Manager information

What are the responsibilities of a spa front desk manager?

A Spa Front Desk Manager oversees the daily operations of the spa's reception area, ensuring exceptional customer service for all clients. Their duties typically include managing reservations, responding to customer inquiries, supervising front desk staff, handling billing and payments, and maintaining records. They also coordinate with therapists and other spa personnel to ensure smooth scheduling and address any client concerns. Strong organizational and communication skills are essential for this role.

How does a spa front desk manager typically collaborate with therapists and other spa staff to ensure a seamless guest experience?

As a Spa Front Desk Manager, you play a vital role in coordinating communication between the front desk, therapists, and other spa staff. You'll be responsible for managing scheduling, addressing guest requests or concerns, and ensuring that each guest's experience is personalized and smooth from arrival to departure. Regular team meetings, clear communication protocols, and proactive problem-solving are key aspects of the collaboration process. This teamwork helps maintain high service standards and fosters a positive, efficient work environment.

What are the key skills and qualifications needed to thrive as a spa front desk manager, and why are they important?

A Spa Front Desk Manager should possess strong customer service skills, organizational abilities, and experience in hospitality or spa management, often supported by an associate's or bachelor's degree in hospitality or business. Familiarity with spa booking software, point-of-sale systems, and reservation management tools is typically required. Exceptional communication, conflict resolution, and leadership skills help in creating a welcoming environment and efficiently leading front desk staff. These competencies ensure smooth spa operations, high client satisfaction, and effective team management, all critical for business success.

What is the difference between Spa Front Desk Manager vs Spa Receptionist?

AspectSpa Front Desk ManagerSpa Receptionist
ResponsibilitiesOversees front desk operations, manages staff, handles guest issues, and coordinates bookingsGreets guests, schedules appointments, answers phones, and provides basic customer service
Required SkillsCustomer service, leadership, organization, and multitaskingCustomer service, communication, and basic computer skills
CertificationsOften requires experience in hospitality or spa management; certifications are a plusTypically no formal certifications required
Work EnvironmentSpa reception area, managerial settingSpa reception area, front-line customer service

The Spa Front Desk Manager and Spa Receptionist roles both operate in spa front desk environments, but the manager oversees staff and operations, while the receptionist handles guest interactions and scheduling. The manager position generally requires more experience and leadership skills, whereas the receptionist role focuses on customer service and administrative tasks.

What is the job description of a spa front desk manager?

A spa front desk manager oversees daily operations at the reception area, manages staff schedules, handles guest check-ins and check-outs, and ensures excellent customer service. They also coordinate appointments, process payments, maintain reservations, and address guest concerns, often using booking software. Strong communication, organizational skills, and knowledge of spa services are essential for this role.

What cities in Alaska are hiring for Spa Front Desk Manager jobs?

Cities in Alaska with the most Spa Front Desk Manager job openings:

Spa Front Desk Manager jobs near you

Front Desk Receptionist

Peak Trust Company

Anchorage, AK • On-site

$15.25 - $19.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Front Desk
Location: Anchorage, AK
Reports to: People & Workplace Coordinator
Employment Type: Full-time, In Office
Overview:
The Administrative Assistant/Front Desk Receptionist not only serves as the intake and routing center for the office but also represents the first impression of Peak Trust Company for our clients, referral sources, vendors, and guests. The Front Desk Receptionist plays a critical role in upholding Peak's hard-earned reputation of delivering on our promise of providing prompt service and direct access to our in-house experts. The Front Desk Receptionist is responsible for answering all incoming phone calls, processing incoming mail including FedEx, UPS, and other deliveries, as well as greeting incoming visitors.
Responsibilities:
  • Answering Calls: Promptly answer all incoming phone calls within a ring or two.
  • Processing Incoming Items: Process and route incoming items, including mail, to the appropriate parties.
  • Document Management: Consistently and timely scan documents into online depository.
  • Professional Communication: Provide prompt professional communication internally and externally via phone and email.
  • Office Assistance: Assist others in the office as needed.
  • Maintain Lobby and Reception Area: Ensure cleanliness and order of the lobby and reception area.
  • Support New Hire Processes: Support new hire welcoming and onboarding processes.

Requirements:
  • Excellent verbal and written communication skills.
  • Strong organizational skills with the ability to multi-task.
  • Friendly and professional demeanor.
  • Proficient in using office equipment such as telephones, printers, and scanners.
  • Basic computer skills, including familiarity with email and document management systems.
  • Ability to work independently and as part of a team.

Why Work For Peak Trust Company:
We are an independent trust company deeply dedicated to the well-being of our team members. Our unwavering commitment revolves around upholding the utmost standards of integrity, fostering a collaborative teamwork environment, and providing exceptional customer service. At the heart of our business lies our belief that our team is our most valuable asset.
Our relentless pursuit is to cultivate and sustain a culture that attracts top-tier talent, individuals who exemplify the core values at the foundation of Peak. We understand that investing in the continuous education and personal growth of our team is paramount, as it fuels our collective success.
We acknowledge the significance of a healthy work-life balance in nurturing high-performing teams. In light of this, we offer a competitive benefits package designed to support our team members in achieving this balance.
EEO Statement:
Peak provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
In addition to federal law requirements, Peak complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Peak expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employment at Peak Trust Company is at-will. An at-will employment relationship can be terminated at any time, with or without reason or notice by either the employer or the employee.
How To Apply:
Submit your application and resume to apply to this job.

Apply