ZipRecruiter

Log In

1

Spa Coordinator Jobs in Rochester, NY (NOW HIRING)

Spa at the Del Monte

Spa Coordinator

Pittsford, NY · On-site

$16.50 - $16.75/hr

Job Responsibilities As a Spa Coordinator , you will be the primary contact for a variety of guest services at the Front Desk, Reservation Room and Retail space. Your specific duties in this role ...

Spa at the Del Monte

Spa Coordinator

Pittsford, NY

$16.50 - $16.75/hr

Job Responsibilities As a Spa Coordinator , you will be the primary contact for a variety of guest services at the Front Desk, Reservation Room and Retail space. Your specific duties in this role ...

Vito C Quatela MD PLLC

Environmental Services, Support

Rochester, NY · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Quatela Center for Plastic Surgery and Q the Medical Spa Reports to: Facilities Manager Job Summary ... Hand and eye coordination * Sitting, standing, and walking for extensive periods of time * Lifting ...

JLL

Maintenance Technician

Webster, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping ... Ballston Spa, NY, Beacon, NY, Bethpage, NY, Binghampton, NY, Binghamton, NY, Brewster, NY ...

JLL

Maintenance Technician

Fairport, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping ... Ballston Spa, NY, Beacon, NY, Bethpage, NY, Binghampton, NY, Binghamton, NY, Brewster, NY ...

JLL

Maintenance Technician

Rochester, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping ... Ballston Spa, NY, Beacon, NY, Bethpage, NY, Binghampton, NY, Binghamton, NY, Brewster, NY ...

JLL

Maintenance Technician

Pittsford, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping ... Ballston Spa, NY, Beacon, NY, Bethpage, NY, Binghampton, NY, Binghamton, NY, Brewster, NY ...

JLL

Maintenance Technician

Canandaigua, NY

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Dexterity in eye/hand coordination, feet (foot pedals) manual (picking, pinching, holding, grasping ... Ballston Spa, NY, Beacon, NY, Bethpage, NY, Binghampton, NY, Binghamton, NY, Brewster, NY ...

Spa at the Del Monte

Sous Chef

Rochester, NY · On-site

$20 - $26/hr

... coordination with the Executive Chef. • Prepare and cook food according to standards and monitor food production of associates. • Ensure opening and closing procedures are completed per ...

Spa at the Del Monte

Sous Chef

Rochester, NY · On-site

$20 - $26/hr

... coordination with the Executive Chef. • Prepare and cook food according to standards and monitor food production of associates. • Ensure opening and closing procedures are completed per ...

All JobsSpa JobsSpa Coordinator JobsSpa Coordinator Jobs in Rochester, NY

Spa Coordinator information

See Rochester, NY salary details

$11

$15

$19

How much do spa coordinator jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for spa coordinator in Rochester, NY is $15.74, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a spa coordinator, and why are they important?

To thrive as a Spa Coordinator, you typically need strong organizational skills, customer service expertise, and a high school diploma or equivalent. Familiarity with spa management software, appointment scheduling systems, and basic point-of-sale (POS) technology is often required. Exceptional communication, problem-solving abilities, and a professional demeanor help create a welcoming environment and efficiently handle client requests. These skills ensure smooth spa operations, satisfied clients, and a positive workplace atmosphere.

What is a spa coordinator?

Spa coordinators are in charge of customer service for spas. Job duties involve answering phones, booking appointments, and helping guests find their way to the correct rooms. You can work in hotels or in dedicated spas, coordinating with management to book appointments and ensuring guest satisfaction. In this career, you are in charge of helping members have the best experience possible. Qualifications include prior customer service experience and computing skills.

What are some typical challenges a spa coordinator faces and how can they be effectively managed?

Spa Coordinators often juggle multiple tasks at once, such as scheduling appointments, managing client expectations, and coordinating with therapists and other staff. One common challenge is handling last-minute appointment changes or cancellations, which requires strong organizational skills and adaptability. Effective communication and proactive planning are key to ensuring smooth operations and a positive guest experience. Building strong relationships with both clients and team members can also help mitigate potential issues and foster a collaborative work environment.

What does a spa coordinator do?

A Spa Coordinator is responsible for managing the front desk operations at a spa, including greeting clients, scheduling appointments, and handling customer inquiries. They ensure a smooth flow of daily operations, coordinate with therapists and other staff, and maintain a welcoming environment for guests. Additionally, Spa Coordinators may handle administrative tasks such as inventory management, billing, and maintaining client records. Their role is essential in delivering excellent customer service and ensuring client satisfaction.

What is the difference between Spa Coordinator vs Spa Therapist?

AspectSpa CoordinatorSpa Therapist
Primary RoleOversees spa operations, manages appointments, and coordinates staff schedulesProvides therapeutic treatments and massages to clients
Required CredentialsCustomer service skills, spa management knowledge; certifications are optionalLicensed massage therapist or esthetician license
Work EnvironmentFront desk, administrative areas, and spa receptionTreatment rooms and spa treatment areas
Employer & Industry UsageHotels, resorts, day spas, wellness centersSpas, wellness centers, resorts

The Spa Coordinator primarily manages the operational aspects of the spa, ensuring smooth scheduling and customer service, while the Spa Therapist focuses on delivering therapeutic treatments. Both roles are essential in a spa setting but differ in responsibilities and required credentials.

More about Spa Coordinator jobs

What are the most commonly searched types of Spa jobs in Rochester, NY?

The most popular types of Spa jobs in Rochester, NY are:

What are popular job titles related to Spa Coordinator jobs in Rochester, NY?

For Spa Coordinator jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Spa Coordinator jobs in Rochester, NY look for?

The top searched job categories for Spa Coordinator jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Spa Coordinator jobs?

Cities near Rochester, NY with the most Spa Coordinator job openings:

Spa Coordinator jobs near you
Infographic showing various Spa Coordinator job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $32,732 per year, or $15.7 per hour.

Spa Coordinator

Spa at the Del Monte

Pittsford, NY • On-site

$16.50 - $16.75/hr

Part-time

Re-posted 27 days ago

Job description

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Spa Coordinator.

You will play a key role to ensure a great guest and colleague experience.  We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!

Job Responsibilities

As a Spa Coordinator, you will be the primary contact for a variety of guest services at the Front Desk, Reservation Room and Retail space.
Your specific duties in this role will include:
• Answer all incoming phone calls in a friendly, courteous and timely manner using the appropriate greeting.
• Schedule and confirm appointments for all spa/salon treatments; assist clients in selecting services.
• Perform check-in and check-out services for appointments; including greeting clients, taking coats, offering beverages and providing tours of sanctuary and locker room.
• Properly record all sales transactions and secure accurate payment.
• Manage client activity within SpaSoft system.
• Perform various accounting duties; i.e., credit card processing, room charges, gift card processing and activating.
• Perform opening and closing work per checklists.
• Promote retail sales of all spa products.
• Provide and maintain current information regarding spa staff, spa services, hours of operation, product lines, special events and promotions.
• Provide information pertaining to hours and available services of the Spa and hotel, i.e. restaurant, lounge, room service.
• Update Engineering department on any maintenance issues.
• Assist in maintaining the cleanliness of the Front Desk, Retail area, Reservation Room and surrounding areas.
 

Job Requirements

We are looking for a self-motivated Spa Coordinator with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication and interpersonal skills as well as the ability to establish rapport with guests and colleagues.

Specific qualifications for the role include:

• 1 to 3 month’s related experience and/or training; High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Solid organizational, time-management and prioritization skills
• Exceptional customer service skills

Benefits

As a Spa Coordinator with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

• Compensation $16.50 - $16.75 per hour
• Comprehensive benefit packages for full-time positions
• Hotel room discounts at our locations around the globe
• Discounts on food and beverages
• Professional development and advancement opportunities

Apply