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Spa Coordinator Jobs in Decatur, GA (NOW HIRING)

Dermani Medspa

Front Office Coordinator

Atlanta, GA · On-site

$12 - $15/hr

Our front desk coordinator is at the heart of our office and involves extensive customer service ... We are a busy medical spa that is seeking a new team member to work in our Buckhead office.

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Spa Coordinator information

See Decatur, GA salary details

$11

$15

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How much do spa coordinator jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for spa coordinator in Decatur, GA is $15.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.88 per hour, depending on experience, location, and employer.

What is a spa coordinator?

Spa coordinators are in charge of customer service for spas. Job duties involve answering phones, booking appointments, and helping guests find their way to the correct rooms. You can work in hotels or in dedicated spas, coordinating with management to book appointments and ensuring guest satisfaction. In this career, you are in charge of helping members have the best experience possible. Qualifications include prior customer service experience and computing skills.

What does a spa coordinator do?

A Spa Coordinator is responsible for managing the front desk operations at a spa, including greeting clients, scheduling appointments, and handling customer inquiries. They ensure a smooth flow of daily operations, coordinate with therapists and other staff, and maintain a welcoming environment for guests. Additionally, Spa Coordinators may handle administrative tasks such as inventory management, billing, and maintaining client records. Their role is essential in delivering excellent customer service and ensuring client satisfaction.

What are the key skills and qualifications needed to thrive as a spa coordinator, and why are they important?

To thrive as a Spa Coordinator, you typically need strong organizational skills, customer service expertise, and a high school diploma or equivalent. Familiarity with spa management software, appointment scheduling systems, and basic point-of-sale (POS) technology is often required. Exceptional communication, problem-solving abilities, and a professional demeanor help create a welcoming environment and efficiently handle client requests. These skills ensure smooth spa operations, satisfied clients, and a positive workplace atmosphere.

What are some typical challenges a spa coordinator faces and how can they be effectively managed?

Spa Coordinators often juggle multiple tasks at once, such as scheduling appointments, managing client expectations, and coordinating with therapists and other staff. One common challenge is handling last-minute appointment changes or cancellations, which requires strong organizational skills and adaptability. Effective communication and proactive planning are key to ensuring smooth operations and a positive guest experience. Building strong relationships with both clients and team members can also help mitigate potential issues and foster a collaborative work environment.

What is the difference between Spa Coordinator vs Spa Therapist?

AspectSpa CoordinatorSpa Therapist
Primary RoleOversees spa operations, manages appointments, and coordinates staff schedulesProvides therapeutic treatments and massages to clients
Required CredentialsCustomer service skills, spa management knowledge; certifications are optionalLicensed massage therapist or esthetician license
Work EnvironmentFront desk, administrative areas, and spa receptionTreatment rooms and spa treatment areas
Employer & Industry UsageHotels, resorts, day spas, wellness centersSpas, wellness centers, resorts

The Spa Coordinator primarily manages the operational aspects of the spa, ensuring smooth scheduling and customer service, while the Spa Therapist focuses on delivering therapeutic treatments. Both roles are essential in a spa setting but differ in responsibilities and required credentials.

More about Spa Coordinator jobs

What are the most commonly searched types of Spa jobs in Decatur, GA?

The most popular types of Spa jobs in Decatur, GA are:

What job categories do people searching Spa Coordinator jobs in Decatur, GA look for?

The top searched job categories for Spa Coordinator jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Spa Coordinator jobs?

Cities near Decatur, GA with the most Spa Coordinator job openings:

Spa Coordinator jobs near you
Infographic showing various Spa Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $32,339 per year, or $15.5 per hour.

Fitness Hospitality & Events Manager Starting $60K - Premier Private Club

Atlanta, GA • On-site

Cherokee Town & Country Club
201 - 500 employees
Learn more about Cherokee Town & Country Clubexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Description:

Lead the hospitality. Create the experience. Bring people together.

Cherokee Town & Country Club, one of the nation’s premier private clubs, is seeking a Fitness Hospitality & Events Manager to join our Family, Swim & Fitness team.


Do you love people? Are you someone who naturally creates a warm welcome and knows how to turn great service into a memorable experience? This role combines hospitality leadership, front desk operations, wellness programming, member events, and spa coordination to ensure every member interaction reflects Cherokee’s commitment to outstanding service.


WHY THIS ROLE IS DIFFERENT

Lead the Member Experience — Set the tone for exceptional hospitality throughout Fitness & Wellness, from the moment a member arrives.

Bring Events to Life — Plan and execute year-round department events while managing the details that make each experience successful.

Develop a Great Team — Recruit, train, schedule, coach, and develop Front Desk, Fitness Event, Spa, and Massage staff.

Connect Hospitality & Wellness — Help create a seamless experience across front desk operations, wellness programming, events, massage, and spa services.


WHAT YOU'LL DO

  • Lead front desk and member reception operations for Fitness & Wellness while upholding Cherokee’s hospitality standards.
  • Develop service training and SOPs, resolve member concerns, monitor feedback, and identify opportunities to continuously improve the member experience.
  • Recruit, train, schedule, coach, and evaluate Front Desk, Fitness Event, Massage, and Spa staff.
  • Manage opening and closing procedures and ensure accurate appointment and reservation scheduling.
  • Plan and execute year-round department events, including timelines, logistics, staffing, vendors, registrations, budgets, and internal promotion.
  • Coordinate massage and esthetician scheduling while ensuring established spa standards are maintained.
  • Assist with the development and promotion of wellness packages.
  • Provide ongoing coaching and performance management while fostering teamwork, accountability, professionalism, and hospitality.
  • Conduct regular team meetings and training and assist with hiring, onboarding, evaluations, and developing future leaders.
  • Assist with departmental budgets and monitor labor, costs, event profitability, and performance metrics.
  • Prepare hospitality, programming, and member engagement reports and recommend opportunities to improve service and efficiency.
  • Maintain strong communication across the department and support additional operational needs as assigned.
Requirements:

WHAT WE'RE LOOKING FOR

  • Minimum of 3 years of progressive management experience in hospitality, private clubs, luxury hotels, fitness, wellness, or recreation.
  • Experience supervising teams and managing daily operations.
  • Strong understanding of hospitality standards and the ability to create a welcoming member environment.
  • Strong computer skills and comprehension.
  • Event planning and member programming experience preferred.
  • Private club experience strongly preferred.
  • Bachelor's degree in Hospitality Management, Fitness/Recreation Management, Business Administration, Sports Management, Event Management, or a related field preferred.
  • Strong leadership, communication, organization, and service skills.
  • Flexibility to work evenings, weekends, holidays, and special events as needed.
  • Ability to stand and walk for extended periods and lift up to 30 pounds.


YOUR FULL-TIME BENEFITS & PERKS

Cherokee offers a competitive and comprehensive benefits package designed to support your health, well-being, career, and future, including:

  • Medical, Dental, and Vision insurance
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
  • 401(k) with employer match up to 5%
  • Paid time off and holidays
  • Holiday bonus
  • Employer-sponsored scholarship opportunities
  • Employee Assistance Program (EAP)
  • Wellness programs and incentives
  • Growth and development opportunities
  • Employee recognition and appreciation events
  • MARTA commuter discount
  • Free meals while on duty
  • Free parking
  • Uniform provided, based on department and position
  • Free employee golf on most Mondays


THE CHEROKEE DIFFERENCE

Chartered in 1956, Cherokee Town & Country Club is recognized as one of America's premier private clubs, with locations in Buckhead and Sandy Springs.


We're in the happiness business, and this position plays a direct role in bringing that philosophy to life through exceptional hospitality, meaningful member programming, and a welcoming Fitness & Wellness experience.


Guided by the Cherokee Standard, we value leaders who bring a “What can I do? How can I help?” attitude, develop their teams, take ownership of the member experience, and continually look for ways to make it even better.

If you're a hospitality-minded leader who loves creating experiences, developing people, and bringing energy to a wellness environment, we want to meet you.


Apply today and help shape the Fitness & Wellness experience at Cherokee Town & Country Club.