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South Sound 911 Jobs (NOW HIRING)

The City contracts jail services with neighboring agencies and dispatch service is provided by South Sound 911. The City also provides contracted animal control services to six other cities and ...

Entry Level Police Officer

Sumner, WA · On-site

$88K - $113K/yr

The City contracts jail services with neighboring agencies and dispatch service is provided by South Sound 911. The City also provides contracted animal control services to six other cities and ...

Cardiologist

Kearney, NE · On-site

$524K - $580K/yr

You will also demonstrate excellent communication skills, sound clinical judgment, and the ability ... South Dakota * Provide consultative services within a 200-bed Level II Trauma Center supported by ...

Cardiology Physician

Kearney, NE · On-site

$306K - $346K/yr

You will also demonstrate excellent communication skills, sound clinical judgment, and the ability ... South Dakota * Provide consultative services within a 200-bed Level II Trauma Center supported by ...

Cardiologist

Kearney, NE · On-site

$300 - $400/hr

You will also demonstrate excellent communication skills, sound clinical judgment, and the ability ... South Dakota * Provide consultative services within a 200-bed Level II Trauma Center supported by ...

Cardiologist

Kearney, NE · On-site

$524K - $580K/yr

You will also demonstrate excellent communication skills, sound clinical judgment, and the ability ... South Dakota * Provide consultative services within a 200-bed Level II Trauma Center supported by ...

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South Sound 911 information

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How much do south sound 911 jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for south sound 911 in the United States is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $29.33 per hour, depending on experience, location, and employer.

What is South Sound 911?

South Sound 911 is a public safety organization serving Pierce County, Washington, and its surrounding areas. It provides emergency communications, dispatch, and records management services for police, fire, and medical agencies in the region. The agency was created to improve emergency response coordination, increase efficiency, and ensure public safety through advanced technology and trained personnel. South Sound 911 operates 24/7 to handle emergency and non-emergency calls and dispatch appropriate resources.

What are the key skills and qualifications needed to thrive as a South Sound 911 dispatcher?

To thrive as a South Sound 911 Dispatcher, you need excellent multitasking abilities, quick decision-making skills, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency protocols is typically required. Strong communication, emotional resilience, and the ability to remain calm under pressure are essential soft skills for this role. These skills ensure efficient emergency response, accurate information relay, and the safety of both callers and first responders.

What are some common challenges faced by employees working at South Sound 911, and how can applicants prepare for them?

Employees at South Sound 911 often face high-pressure situations, as they are responsible for responding quickly and accurately to emergency calls. Managing stress and staying calm under pressure are essential, as is the ability to multitask while handling sensitive information. Applicants can prepare by practicing effective communication, familiarizing themselves with emergency protocols, and developing strategies for self-care and stress management. Training is provided, but a proactive attitude and emotional resilience are highly valued in this environment.

What is the difference between South Sound 911 vs Public Safety Dispatcher?

AspectSouth Sound 911Public Safety Dispatcher
CertificationsEmergency Telecommunicator Certification, CPREmergency Telecommunicator Certification, CPR
Work EnvironmentEmergency call centers, dispatch operationsEmergency call centers, dispatch operations
Employer & IndustrySouth Sound 911 agency, public safety sectorPublic safety agencies, law enforcement, fire departments

South Sound 911 is a specific agency providing dispatch services, while a Public Safety Dispatcher is a role within various agencies. Both require similar certifications and work in emergency call centers. The main difference is that South Sound 911 is an organization, whereas a Public Safety Dispatcher is a job title within multiple agencies.

More about South Sound 911 jobs

What cities are hiring for South Sound 911 jobs?

Cities with the most South Sound 911 job openings:

Infographic showing various South Sound 911 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $53,061 per year, or $25.5 per hour.

LATERAL EXPERIENCED Telecommunicator (911 Call-Taker and/or Dispatcher)

South Sound 911

Tacoma, WA • On-site

$36 - $45.07/hr

Full-time

Re-posted 6 days ago


Job description

SOUTH SOUND 911 LATERAL APPLICATION PROCESS
This position is for individuals who have previous experience in 911 Emergency Services. If you do not have experience as a 911 call-taker or dispatcher, please apply to our entry-level position, instead.
South Sound 911 is seeking experienced 911 telecommunicators to join our team! We have concurrent LATERAL processes for 911 Telecommunicator positions (911 Call-Takers) and Dispatcher positions, with ongoing proposed start dates.
If you are interested in pursuing a Lateral career with South Sound 911, please apply by including your resume and cover letter, detailing the size and call volume of current and past agency employment, along with any other relevant information. Please also complete your personal history statement (PHS) with Public Safety Testing. Your application will not be reviewed until your PHS is complete.
Qualifications for Dispatcher & Call-Taker (Telecommunicator) Positions:
Graduation from high school or equivalent, plus two years of experience involving considerable public contact
and multi-tasking. Equivalent combination of education and experience is acceptable.
Candidates must have a minimum 2 years of experience within a 911 Public Safety Answering Point (PSAP) and performed in the eligible public safety role within the past 3 years, from the date of application.
LATERAL Hiring Process:
  • Application through website, including:
    • Completion/upload of Personal History Statement through Public Safety Testing (online, no cost)
    • Upload Resume & Cover Letter
  • Complete Dispatcher CritiCall Test (online, no cost)
  • Panel Interview (in-person preferred, will accommodate virtual setting as needed)
  • Fingerprinting (in-person)
  • Observation (in-person, can be combined with fingerprinting session)
  • Background Investigation
  • Psychological Assessment (virtual)
  • Position Fit Assessment (online - PXT Select)
  • Final Interviews with Executive Staff (in-person strongly preferred, will accommodate virtual setting as needed)
  • Medical/Drug Screen (in-person, or if out of area, can arrange for local-to-candidate testing)
  • Final Offer

Incentives*:
Lateral candidates meeting the specified requirements and receiving a final offer of employment after completing the hiring process will be eligible receive the following:
  • $500 bonus at time of hire
  • $1000 bonus at year anniversary date ($1500 total incentive paid in 2 installments within first year of employment)

If a Lateral candidate has not actively worked in a 911 public safety position within the past 3 years from the date of application, they will be not be eligible for an incentive.
*Hiring incentive will be paid on the indicated specified schedule, on the first eligible pay date after hire, and beyond as indicated by the schedule. The hiring incentive is subject to all required taxes and withholdings. Retention of full amount of hiring incentive is contingent upon continued employment with agency. If employee leaves at any point prior to their 2-year anniversary, the following repayment schedule will apply;
  • If the employee leaves before their 6-month anniversary of employment, they will be required to repay the initial $500 incentive amount.
  • If the employee leaves before their 2-year anniversary of employment, they will be required to repay $1000 of the total incentive amount.

Starting Salary will be dependent on number of years' experience in a 911 Public Safety Role (call-taking or dispatching), as follows: (note; each position has 5 steps within the associated pay range)
  • < 5 years' experience - Step 2
  • 5-10 years' experience - Step 3
  • 10+ years' experience - Step 4

If you have any questions regarding this announcement, please contact Laura Lakowske @ 253-625-0813 or laura.lakowske@southsound911.org.
South Sound 911 offers the following benefits; https://southsound911.org/wp-content/uploads/2022/12/Benefit-Info-access.pdf