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How much do sos customer services jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for sos customer services in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Sos Customer Services vs Customer Support Specialist?

AspectSos Customer ServicesCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; customer service or communication training
Work EnvironmentCall centers, customer service departmentsCall centers, retail, or corporate offices
Employer & Industry UsageCustomer service departments across various industriesCustomer support teams in tech, retail, and service sectors
Common Search & Comparison IntentUnderstanding roles similar to customer supportClarifying job responsibilities and differences

Both Sos Customer Services and Customer Support Specialist roles focus on assisting customers, but Sos Customer Services often emphasizes handling emergency or urgent inquiries, while Customer Support Specialists may deal with product or service-related questions. The roles overlap in skills and work environments, making them comparable in many industries.

What are popular job titles related to Sos Customer Services jobs?

For Sos Customer Services jobs, the most frequently searched job titles are:

Infographic showing various Sos Customer Services job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Referral Management Clerk (CLR Clerk) - PRN

Tampa, FL • On-site

International SOS Government Medical Services
1 - 5K employees
Learn more about International SOS Government Medical Servicesexternal

$16.25 - $20.75/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 hours ago

Job description

Company Description
Help military beneficiaries access the specialty care they need within a structured healthcare environment where accurate referral management, patient communication, and coordinated administrative support contribute to timely, high-quality care.
At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.
Job Description
Position Title: CLR Clerk
You'll use your healthcare administration experience to coordinate specialty care referrals that help military beneficiaries access timely medical services. Working alongside healthcare providers and administrative teams, you'll coordinate referral workflows, communicate with patients and specialty clinics, and help ensure referrals move efficiently from initiation through completion while supporting continuity of care.
Schedule: PRN
Key Responsibilities
  • Manage specialty care referral workflows from initiation through completion while ensuring referrals are processed accurately, documented appropriately, and completed within established timelines.
  • Review referrals for administrative accuracy, verify patient eligibility, obtain required documentation, and coordinate specialty care appointments in accordance with established referral management processes.
  • Communicate with patients, providers, specialty clinics, and healthcare teams regarding referral status, appointment scheduling, required documentation, and pre-appointment instructions.
  • Track referral activity, maintain accurate referral records, obtain and process Clear Legible Reports (CLRs), and ensure referral documentation is completed accurately and within established referral management requirements.
  • Utilize military healthcare information systems including CHCS, AHLTA, Referral Management Suite (RMS), HAIMS, and other authorized applications to manage referrals, update patient information, and maintain accurate records.
  • Support referral reporting, workflow monitoring, customer service activities, and continuous coordination that helps improve patient access to specialty care.

Qualifications
Required Qualifications
  • High school diploma or GED.
  • Current Basic Life Support (BLS) certification through the American Heart Association or American Red Cross.
  • Experience providing administrative or customer service support in a fast-paced professional office environment.
  • Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and Windows.
  • Strong organizational, communication, and customer service skills with the ability to manage multiple priorities while maintaining accuracy and confidentiality.

Preferred Qualifications
  • 2+ years of healthcare administrative experience within an inpatient or outpatient healthcare setting during the past three (3) years.
  • Experience supporting healthcare administration, referral management, patient access, or medical scheduling.
  • Familiarity with military healthcare systems, TRICARE, CHCS, AHLTA, MHS GENESIS, Referral Management Suite (RMS), or comparable electronic health record systems.
  • Experience coordinating communication between patients, providers, and specialty clinics.

Additional Information
This role requires successful completion of applicable background screening, credentialing, and onboarding requirements prior to employment.
All your information will be kept confidential according to EEO guidelines.
Privacy Disclaimer: Policy Link
By clicking "I'm Interested" and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.
Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.
Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
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