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Solutions Engineer Customer Jobs in Indiana (NOW HIRING)

Kem Krest

Technical Solutions Engineer

Elkhart, IN · On-site

As a Technical Solutions Engineer you'll lead complex, high-impact projects that shape the future ... Lead creation of customer-specific program solutions. * Assess and integrate key customer ...

Worky

Solutions Engineer, Software

Indianapolis, IN · On-site

As a solutions engineer at Liberty Mutual, you'll be responsible for guiding the development of ... At Liberty, we help our customers embrace today and confidently pursue tomorrow by developing ...

Elevance Health

AI Solutions Engineer Lead

Indianapolis, IN · Hybrid

$98K - $129K/yr

AI Solutions Engineer Lead AI Solutions Engineer Lead Location: This role requires associates to be ... Maintains active relationships with customers to determine business requirements, leads ...

Elevance Health

AI Solutions Engineer Lead

Indianapolis, IN · Hybrid

$97K - $129K/yr

AI Solutions Engineer Lead Location: This role requires associates to be in-office 1 - 2 days per ... Maintains active relationships with customers to determine business requirements, leads ...

Enrollment123

Client Solution Engineer

Indianapolis, IN · On-site +1

$90K - $100K/yr

The Client Solution Engineer will work directly with our B2B customers from on-boarding through the ... solutions to these issues using creative problem solving. * Educate and coach customers on best ...

Brotherhood Mutual

Cloud Solutions Engineer I

Fort Wayne, IN · On-site

$55 - $73.50/hr

Job Title: Cloud Solutions Engineer I FLSA Status: Exempt Job Family: Information Technology ... Contribute to the administration, support, implementation, and maintenance of the corporate CRM and ...

Brotherhood Mutual

Cloud Solutions Engineer I

Fort Wayne, IN · On-site

$55 - $73.50/hr

Job Title: Cloud Solutions Engineer I FLSA Status: Exempt Job Family: Information Technology ... Contribute to the administration, support, implementation, and maintenance of the corporate CRM and ...

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Solutions Engineer Customer information

What is a solutions engineer customer?

Solutions Engineer Customer roles involve working closely with clients to understand their business needs and technical requirements, then designing and proposing tailored solutions using a company's products or services. These professionals act as a bridge between the sales team and the technical team, ensuring that customer requirements are met both before and after the sale. They often present product demonstrations, answer technical questions, and may assist with implementations or troubleshooting. Strong communication, problem-solving, and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a solutions engineer customer?

To thrive as a Solutions Engineer Customer, you need a strong understanding of technical systems, problem-solving abilities, and a background in computer science or engineering. Familiarity with CRM platforms, API integrations, and cloud solutions, as well as certifications like AWS Certified Solutions Architect or Salesforce Certified, are typically valuable. Exceptional communication, presentation, and customer relationship skills help you effectively translate complex technical concepts for clients. These abilities are crucial for aligning technical solutions with customer needs and driving successful implementations.

How does a solutions engineer customer typically collaborate with both clients and internal teams during the implementation process?

As a Solutions Engineer Customer, you act as a vital bridge between the client and your company's technical and sales teams. You'll work closely with clients to understand their specific needs, then coordinate with product managers, developers, and sales representatives to design and implement tailored solutions. Regular communication and collaborative problem-solving are key, as you'll often translate client feedback into actionable insights for your internal teams. This cross-functional role requires balancing technical expertise with strong interpersonal skills, making it both challenging and rewarding for those who enjoy dynamic environments.

What is the difference between Solutions Engineer Customer vs Solutions Engineer Sales?

AspectSolutions Engineer CustomerSolutions Engineer Sales
Required CredentialsBachelor's in Engineering, Computer Science, or related field; technical certificationsBachelor's degree; technical knowledge; sales or customer engagement experience
Work EnvironmentCustomer support, technical implementation, post-sales supportPre-sales demonstrations, client meetings, proposal presentations
Employer & Industry UsageTech companies, SaaS providers, enterprise solutionsTech companies, SaaS, cloud services, software vendors
Common Search & Comparison IntentUnderstanding post-sales technical support rolesPre-sales technical consulting and sales support

The Solutions Engineer Customer focuses on supporting clients after the sale, ensuring successful implementation and technical support. In contrast, the Solutions Engineer Sales primarily engages in pre-sales activities, demonstrating products and assisting in closing deals. Both roles require technical expertise but differ in their focus within the customer journey.

Is a solutions engineer customer facing?

Solutions engineers are often customer-facing roles that involve working directly with clients to understand their needs, demonstrate products, and provide technical support. Strong communication skills and technical knowledge are essential, and they frequently collaborate with sales and engineering teams during client interactions.

What cities in Indiana are hiring for Solutions Engineer Customer jobs?

Cities in Indiana with the most Solutions Engineer Customer job openings:

Solutions Engineer Customer jobs near you

Technical Solutions Engineer

Elkhart, IN • On-site

Kem Krest
Transportation and Warehousing • 201 - 500 employees
Learn more about Kem Krestexternal

Full-time

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Kem Krest rating

6.8

Company rating: 6.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Company:
At Kem Krest, we are more than a supply chain solutions provider-we are a trusted partner to some of the world's leading automotive, heavy-duty, and powersports OEMs. As a certified minority-owned business, we deliver customized services in packaging, logistics, and compliance with a focus on innovation, quality, and customer success.
With a global network, high-touch service, and a relentless commitment to quality, Kem Krest is the go-to partner for companies seeking to streamline operations, reduce costs, and accelerate growth. Join us and be part of a team that's passionate about making supply chains smarter, and partnerships stronger.
The Opportunity:
As a Technical Solutions Engineer you'll lead complex, high-impact projects that shape the future of our customer programs. You'll mentor junior managers, develop best practices, and drive strategic capability development across the organization.
Responsibilities:
Solution Development
  • Lead creation of customer-specific program solutions.
  • Assess and integrate key customer requirements.
  • Provide required inputs for quoting.
  • Continuously refine and improve solution approaches.

Implementation Insight
  • Offer guidance on operational challenges and best practices during the quoting and design process.

Solution Integration
  • Ensure smooth handoff of solutions to implementation teams.
  • Support transition into sustainable, ongoing operations.
  • Ensure execution of critical customer requirements.

Project Management
  • Drive proactive cross-functional collaboration throughout the project lifecycle.
  • Lead communication cadence, meetings, and status updates.
  • Manage scope, schedule, cost, and risk mitigation.
  • Execute gated presentations and escalate issues when customer expectations may be at risk.
  • Run lessons-learned activities and apply insights to future projects.

Sales Support
  • Understand technical requirements necessary for successful delivery.
  • Support pre-sales design with solution expertise and options.
  • Develop customer value propositions using value stream mapping, customized solutions, and ROI analysis.

Your Contributions:
  • Proven leadership in managing complex projects
  • Strategic thinking and market insight
  • Strong mentoring and team development skills
  • Expertise in financial analysis and risk mitigation

Why Kem Krest?
  • Competitive Salary
  • Annual Bonus Program
  • Immediate Health Benefits
  • Free On-site Clinics & Prescriptions
  • 401K Match
  • Tuition Reimbursement
  • Generous PTO & Holiday
  • Parental Leave
  • Supplier Discounts

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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