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Solutions Engineer Customer Jobs in Indiana (NOW HIRING)

Storage Solutions Inc

Solutions Engineer

Westfield, IN · On-site

... Solutions Engineer will assist in the design of automated material handling systems, helping ... Visit Customer sites to understand customer environments and gather information needed for system ...

Storage Solutions Inc

Solutions Engineer

Westfield, IN · On-site

... Solutions Engineer will assist in the design of automated material handling systems, helping ... Visit Customer sites to understand customer environments and gather information needed for system ...

Aperia Technologies

Solutions Engineer, Remote

Gary, IN

$57.69 - $67.31/hr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

Aperia Technologies

Solutions Engineer, Remote

Gary, IN · On-site

$120K - $140K/yr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

Aperia Technologies

Solutions Engineer, Remote

Hammond, IN · On-site

$120K - $140K/yr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

The Intersect Group

Solution Engineer

Fort Wayne, IN · On-site

Solutions Engineer Company Overview The Intersect Group is partnering with a rapidly growing ... Autotask PSA, CRM platforms, or similar sales and project management tools • Experience ...

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Solutions Engineer Customer information

What is a solutions engineer customer?

Solutions Engineer Customer roles involve working closely with clients to understand their business needs and technical requirements, then designing and proposing tailored solutions using a company's products or services. These professionals act as a bridge between the sales team and the technical team, ensuring that customer requirements are met both before and after the sale. They often present product demonstrations, answer technical questions, and may assist with implementations or troubleshooting. Strong communication, problem-solving, and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a solutions engineer customer?

To thrive as a Solutions Engineer Customer, you need a strong understanding of technical systems, problem-solving abilities, and a background in computer science or engineering. Familiarity with CRM platforms, API integrations, and cloud solutions, as well as certifications like AWS Certified Solutions Architect or Salesforce Certified, are typically valuable. Exceptional communication, presentation, and customer relationship skills help you effectively translate complex technical concepts for clients. These abilities are crucial for aligning technical solutions with customer needs and driving successful implementations.

How does a solutions engineer customer typically collaborate with both clients and internal teams during the implementation process?

As a Solutions Engineer Customer, you act as a vital bridge between the client and your company's technical and sales teams. You'll work closely with clients to understand their specific needs, then coordinate with product managers, developers, and sales representatives to design and implement tailored solutions. Regular communication and collaborative problem-solving are key, as you'll often translate client feedback into actionable insights for your internal teams. This cross-functional role requires balancing technical expertise with strong interpersonal skills, making it both challenging and rewarding for those who enjoy dynamic environments.

What is the difference between Solutions Engineer Customer vs Solutions Engineer Sales?

AspectSolutions Engineer CustomerSolutions Engineer Sales
Required CredentialsBachelor's in Engineering, Computer Science, or related field; technical certificationsBachelor's degree; technical knowledge; sales or customer engagement experience
Work EnvironmentCustomer support, technical implementation, post-sales supportPre-sales demonstrations, client meetings, proposal presentations
Employer & Industry UsageTech companies, SaaS providers, enterprise solutionsTech companies, SaaS, cloud services, software vendors
Common Search & Comparison IntentUnderstanding post-sales technical support rolesPre-sales technical consulting and sales support

The Solutions Engineer Customer focuses on supporting clients after the sale, ensuring successful implementation and technical support. In contrast, the Solutions Engineer Sales primarily engages in pre-sales activities, demonstrating products and assisting in closing deals. Both roles require technical expertise but differ in their focus within the customer journey.

Is a solutions engineer customer facing?

Solutions engineers are often customer-facing roles that involve working directly with clients to understand their needs, demonstrate products, and provide technical support. Strong communication skills and technical knowledge are essential, and they frequently collaborate with sales and engineering teams during client interactions.

What cities in Indiana are hiring for Solutions Engineer Customer jobs?

Cities in Indiana with the most Solutions Engineer Customer job openings:

Solutions Engineer Customer jobs near you

Solutions Engineer

Westfield, IN • On-site

Storage Solutions Inc
See more jobs at Storage Solutions Incexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Description

Department: Automation Design Center
Location: Westfield, IN
Employment Type: Full-Time

Reporting to the Senior Vice President of Automated Solutions, the Solutions Engineer will assist in the design of automated material handling systems, helping customers meet their business goals. This position works with emerging technologies in the material handling field, such as robotics, mobile robotics, autonomous vehicles and automated storage\retrieval systems.


OVERALL RESPONSIBILITIES

Concepting

  • Support the design of automated material handling systems that align with customer needs.
  • Collaborate with the sales team members & Customers to evaluate the Customer needs and develop the best solution for the Customer
  • Visit Customer sites to understand customer environments and gather information needed for system designs.
  • Assist in research and analysis of industry trends to support the design of competitive, cutting-edge solutions.
  • Participate in internal brainstorming sessions to identify new ideas and solutions

Proposals

  • Assist in developing proposal documents, including material flow diagrams and system design concepts.
  • Help ensure that project timelines and deliverables are met, while learning how to manage priorities effectively.

Costing

  • Assist in the generation of cost estimates for proposed material handling integration projects.

Department

  • Participate in process improvement projects as required.

Tool Usage

  • Utilize AutoCAD, Sketchup, Configura and MS Suite to clearly communicate concepts.


KNOWLEDGE & SKILLS REQUIREMENTS

Aptitude

  • Strong technical aptitude with a willingness to learn and grow within the field of automated systems design.
  • Basic understanding of material handling systems and their components.
  • Detail-oriented with the ability to support and assist in managing project deadlines
  • Ability to multitask and prioritize work in a fast-paced environment.

Knowledge

  • Familiarity with various drawing and MS suite software programs.
  • Familiarity in the application of data analysis and modeling tools. associated with automated distribution center designs.
  • Familiarity in designing automated material handling systems.

Capability

  • Strong written and verbal communication skills for internal and external communication.
  • Eagerness to learn new technologies and apply them in practical settings.
  • Collaborate well with others in the department and across the organization.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.


PROFESSIONAL QUALITIES

  • Proactive communication
  • Demonstrate initiative
  • Motivated to continuously improve personally and the department
  • Desire to exceed internal and external Customer expectations
  • Strong organizational skills

Why work for Storage Solutions - A Jungheinrich Company?

Our greatest asset is our people. We have built a team of passionate intralogistics experts who collaborate and partner with distribution and fulfillment operations across North America and worldwide. We believe in providing tailored solutions for every square foot of an operation, and behind these solutions is a carefully selected team that shares our vision, culture, and core values.We are committed to fostering a supportive and inclusive workplace where every team member can thrive. When you join us, you become part of a family that values your growth, well-being, and contributions. Together, we innovate, solve challenges, and celebrate successes.


Additional Benefits

  • Competitive Salary and Bonus Structure
  • Generous Paid Time Off
  • Medical, Dental, and Vison Benefits
  • 401K with Company Match
  • Company HSA Contribution
  • Professional Growth Opportunities

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