Senior Platform Engineer - CRM Applications LOCATION: Wilmington, DE (A hybrid work schedule may be ... Drafting solution blueprints aligned with business requirements, platform capabilities, and ...
Senior Platform Engineer - CRM Applications LOCATION: Wilmington, DE (A hybrid work schedule may be ... Drafting solution blueprints aligned with business requirements, platform capabilities, and ...
BMS Estimator (Remote)
Wilmington, DE · On-site +1
$125K - $155K/yr
... Controls Field Service, Solutions Engineering, System Integration, or related environments ... customer needs. Note: Employees are held accountable for all duties of this job. This is not ...
Quick apply
BMS Estimator (Remote)
Wilmington, DE · On-site +1
$125K - $155K/yr
... Controls Field Service, Solutions Engineering, System Integration, or related environments ... customer needs. Note: Employees are held accountable for all duties of this job. This is not ...
BMS Estimator (Remote)
Wilmington, DE · On-site +1
$125K - $155K/yr
Prepare customer-facing proposals, scope documents, exclusions, assumptions, qualifications, and ... Controls Field Service, Solutions Engineering, System Integration, or related environments.
BMS Estimator (Remote)
Wilmington, DE · On-site +1
$125K - $155K/yr
Prepare customer-facing proposals, scope documents, exclusions, assumptions, qualifications, and ... Controls Field Service, Solutions Engineering, System Integration, or related environments.
Interiors Engineer
Georgetown, DE · On-site
Apply technical, safety, regulatory, customer, manufacturing, and cost considerations when developing engineering solutions. * Perform engineering analysis and technical evaluations necessary to ...
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Interiors Engineer
Georgetown, DE · On-site
Apply technical, safety, regulatory, customer, manufacturing, and cost considerations when developing engineering solutions. * Perform engineering analysis and technical evaluations necessary to ...
Evaluate customer RFQs and build costing/quotes with technical and commercial content. * Provide technical application assistance to identify modified and engineered products based on customer ...
Evaluate customer RFQs and build costing/quotes with technical and commercial content. * Provide technical application assistance to identify modified and engineered products based on customer ...
Evaluate customer RFQs and build costing/quotes with technical and commercial content. * Provide technical application assistance to identify modified and engineered products based on customer ...
Evaluate customer RFQs and build costing/quotes with technical and commercial content. * Provide technical application assistance to identify modified and engineered products based on customer ...
Solutions Architect (Pre-Sales & Delivery) - Remote - USA
Dover, DE · On-site +1
$63 - $83/hr
... 600 customers in North America, FullStack is one integrated partner for all your AI engineering ... Having delivered hundreds of successful custom software solutions, which have positively impacted ...
Solutions Architect (Pre-Sales & Delivery) - Remote - USA
Dover, DE · On-site +1
$63 - $83/hr
... 600 customers in North America, FullStack is one integrated partner for all your AI engineering ... Having delivered hundreds of successful custom software solutions, which have positively impacted ...
In the Support Engineer position, you will be directly in touch with our customers, which range ... You will be helping our customers to get the best experience possible out of our software solutions.
In the Support Engineer position, you will be directly in touch with our customers, which range ... You will be helping our customers to get the best experience possible out of our software solutions.
Jr. Customer Support Engineer
Dover, DE · On-site +1
In the Support Engineer position, you will be directly in touch with our customers, which range ... You will be helping our customers to get the best experience possible out of our software solutions.
Jr. Customer Support Engineer
Dover, DE · On-site +1
In the Support Engineer position, you will be directly in touch with our customers, which range ... You will be helping our customers to get the best experience possible out of our software solutions.
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Associate Client Solutions Director - Automation
$67.31 - $84.13/hr
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Associate Client Solutions Director - Automation
$67.31 - $84.13/hr
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Associate Client Solutions Director - Automation
$67.31 - $84.13/hr
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Associate Client Solutions Director - Automation
$67.31 - $84.13/hr
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Mobile Solutions Specialist
Wilmington, DE · Hybrid
$53K - $75K/yr
Partner with System Engineering and IT Help Desk teams to maintain appropriate access, permissions ... customers. We strive to attract and retain candidates with a passion for their work and we ...
Mobile Solutions Specialist
Wilmington, DE · Hybrid
$53K - $75K/yr
Partner with System Engineering and IT Help Desk teams to maintain appropriate access, permissions ... customers. We strive to attract and retain candidates with a passion for their work and we ...
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Associate Client Solutions Director - Automation
$67.31 - $84.13/hr
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Associate Client Solutions Director - Automation
$67.31 - $84.13/hr
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Solutions, Consulting, & Engineering Intern - 2027
Middletown, DE · On-site
$18 - $25/hr
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Solutions, Consulting, & Engineering Intern - 2027
Middletown, DE · On-site
$18 - $25/hr
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
$18 - $25/hr
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
$18 - $25/hr
Solutions Consulting & Engineering is an organization that is Customer Focused and Solutions Led. We deliver end-to-end and emerging solutions to drive customer satisfaction, increase profitability ...
Solutions Engineer Customer information
What is a solutions engineer customer?
Solutions Engineer Customer roles involve working closely with clients to understand their business needs and technical requirements, then designing and proposing tailored solutions using a company's products or services. These professionals act as a bridge between the sales team and the technical team, ensuring that customer requirements are met both before and after the sale. They often present product demonstrations, answer technical questions, and may assist with implementations or troubleshooting. Strong communication, problem-solving, and technical skills are essential for success in this role.
What are the key skills and qualifications needed to thrive as a solutions engineer customer?
To thrive as a Solutions Engineer Customer, you need a strong understanding of technical systems, problem-solving abilities, and a background in computer science or engineering. Familiarity with CRM platforms, API integrations, and cloud solutions, as well as certifications like AWS Certified Solutions Architect or Salesforce Certified, are typically valuable. Exceptional communication, presentation, and customer relationship skills help you effectively translate complex technical concepts for clients. These abilities are crucial for aligning technical solutions with customer needs and driving successful implementations.
How does a solutions engineer customer typically collaborate with both clients and internal teams during the implementation process?
As a Solutions Engineer Customer, you act as a vital bridge between the client and your company's technical and sales teams. You'll work closely with clients to understand their specific needs, then coordinate with product managers, developers, and sales representatives to design and implement tailored solutions. Regular communication and collaborative problem-solving are key, as you'll often translate client feedback into actionable insights for your internal teams. This cross-functional role requires balancing technical expertise with strong interpersonal skills, making it both challenging and rewarding for those who enjoy dynamic environments.
What is the difference between Solutions Engineer Customer vs Solutions Engineer Sales?
| Aspect | Solutions Engineer Customer | Solutions Engineer Sales |
|---|---|---|
| Required Credentials | Bachelor's in Engineering, Computer Science, or related field; technical certifications | Bachelor's degree; technical knowledge; sales or customer engagement experience |
| Work Environment | Customer support, technical implementation, post-sales support | Pre-sales demonstrations, client meetings, proposal presentations |
| Employer & Industry Usage | Tech companies, SaaS providers, enterprise solutions | Tech companies, SaaS, cloud services, software vendors |
| Common Search & Comparison Intent | Understanding post-sales technical support roles | Pre-sales technical consulting and sales support |
The Solutions Engineer Customer focuses on supporting clients after the sale, ensuring successful implementation and technical support. In contrast, the Solutions Engineer Sales primarily engages in pre-sales activities, demonstrating products and assisting in closing deals. Both roles require technical expertise but differ in their focus within the customer journey.
Is a solutions engineer customer facing?
Solutions engineers are often customer-facing roles that involve working directly with clients to understand their needs, demonstrate products, and provide technical support. Strong communication skills and technical knowledge are essential, and they frequently collaborate with sales and engineering teams during client interactions.
What cities in Delaware are hiring for Solutions Engineer Customer jobs?
Cities in Delaware with the most Solutions Engineer Customer job openings:
Senior Platform Engineer - CRM Applications
Wilmington, DE • On-site
AstraZeneca
• Pharmaceutical Product Wholesalers • 10K+ employees10,000+ employees
Full-time
Re-posted 22 days ago
AstraZeneca rating
8.4
Based on 45 frontline employees who took The Breakroom Quiz
Job description
EMPLOYER: AstraZeneca Pharmaceuticals LP
TITLE: Senior Platform Engineer - CRM Applications
LOCATION: Wilmington, DE (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies.)
HOURS: Full-Time; Mon-Fri (40 hours/week)
DUTIES: Plan, analyze, design, configure, test, release, and implement Customer Relationship Management ("CRM") Platforms. Work with third-party suppliers and provide recommendations on enhancements, monitor performance, and support maintenance of deployed applications. Lead design and build for releases and projects on the Veeva CRM platform and related applications and integrations. Serve as an internal consultant for Information Technology ("IT") and business partners across regions and business areas. Identify platform exploitation and innovation opportunities, promote new platform features, run assessments and Proof of Concepts ("POCs") for new initiatives, and generate innovation ideas. Participate in business requirement gathering and design activities with business and IT partners. Lead delivery activities through Design, Build, Test, and Deploy phases for regular releases and key Veeva platform initiatives.
REQUIREMENTS: Must have a bachelor's degree or foreign equivalent in Computer Science, Computational Biology, Biotechnology, or a related field plus five (5) years of progressively responsible experience in the pharmaceutical industry in the position offered, as a Solution Architect, or a related position. Must have five (5) years of experience with all of the following: Utilizing Veeva CRM, OCE CRM (Orchestrated Customer Engagement), and Salesforce platform; Utilizing Veeva Vault, Salesforce Marketing Cloud, Snowflake, and Databricks; Utilizing Apex, Visualforce, Lightning (Salesforce-specific), React.js, React Native, REST/SOAP APIs, and middleware (including MuleSoft and SnapLogic); Utilizing Power BI and Generative AI methodologies; Drafting solution blueprints aligned with business requirements, platform capabilities, and technical constraints; Identifying platform initiatives, promoting new features, driving adoption, and enabling marketing technologies; Leading CRM release activities, overseeing configuration/customization and UX development for OCE CRM; and Onboarding new technologies, conducting proof-of-concepts (POCs) and hackathons, and influencing strategic roadmaps. Must have earned the following certifications: Veeva CRM Associate White Belt; and Veeva Align Business Administrator. 15% domestic travel is required to various and unanticipated company and client sites.
Click Apply to submit your application. No calls please. EOE.
Date Posted
21-Jul-2026
Closing Date
18-Oct-2026
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
TITLE: Senior Platform Engineer - CRM Applications
LOCATION: Wilmington, DE (A hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with company policies.)
HOURS: Full-Time; Mon-Fri (40 hours/week)
DUTIES: Plan, analyze, design, configure, test, release, and implement Customer Relationship Management ("CRM") Platforms. Work with third-party suppliers and provide recommendations on enhancements, monitor performance, and support maintenance of deployed applications. Lead design and build for releases and projects on the Veeva CRM platform and related applications and integrations. Serve as an internal consultant for Information Technology ("IT") and business partners across regions and business areas. Identify platform exploitation and innovation opportunities, promote new platform features, run assessments and Proof of Concepts ("POCs") for new initiatives, and generate innovation ideas. Participate in business requirement gathering and design activities with business and IT partners. Lead delivery activities through Design, Build, Test, and Deploy phases for regular releases and key Veeva platform initiatives.
REQUIREMENTS: Must have a bachelor's degree or foreign equivalent in Computer Science, Computational Biology, Biotechnology, or a related field plus five (5) years of progressively responsible experience in the pharmaceutical industry in the position offered, as a Solution Architect, or a related position. Must have five (5) years of experience with all of the following: Utilizing Veeva CRM, OCE CRM (Orchestrated Customer Engagement), and Salesforce platform; Utilizing Veeva Vault, Salesforce Marketing Cloud, Snowflake, and Databricks; Utilizing Apex, Visualforce, Lightning (Salesforce-specific), React.js, React Native, REST/SOAP APIs, and middleware (including MuleSoft and SnapLogic); Utilizing Power BI and Generative AI methodologies; Drafting solution blueprints aligned with business requirements, platform capabilities, and technical constraints; Identifying platform initiatives, promoting new features, driving adoption, and enabling marketing technologies; Leading CRM release activities, overseeing configuration/customization and UX development for OCE CRM; and Onboarding new technologies, conducting proof-of-concepts (POCs) and hackathons, and influencing strategic roadmaps. Must have earned the following certifications: Veeva CRM Associate White Belt; and Veeva Align Business Administrator. 15% domestic travel is required to various and unanticipated company and client sites.
Click Apply to submit your application. No calls please. EOE.
Date Posted
21-Jul-2026
Closing Date
18-Oct-2026
Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees. In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.
What AstraZeneca employees say
Pay
Benefits
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Workplace
Get the full story on Breakroom
About AstraZeneca
Sourced by ZipRecruiter
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. A place built on courage, curiosity and collaboration - we make bold decisions driven by patient outcomes. Empowered to lead at every level, free to ask questions and take smart risks that write the next chapter for our pipeline and Oncology team. Make a meaningful impact that brings real benefits to society. By applying your knowledge of data, you will help to redefine our industry and ultimately save lives. Work with experts who share a common goal: to accelerate the potential of medicines and the science of tomorrow.
Industry
Pharmaceutical product wholesalers and pharmaceutical and medicine manufacturing
Company size
10,000+ Employees
Headquarters location
Cambridge, Cambridgeshire, GB