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Solutions Engineer Customer Jobs in Delaware (NOW HIRING)

Reco

Solutions Engineer

Wilmington, DE · On-site +1

Description We're expanding rapidly and looking for a Solutions Engineer who can own the technical aspect of sale cycle, build deep customer trust, and shape the future of our platform. Reporting to ...

Aperia Technologies

Solutions Engineer, Remote

Seaford, DE · On-site

$120K - $140K/yr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

Aperia Technologies

Solutions Engineer, Remote

Dover, DE

$57.69 - $67.31/hr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

Aperia Technologies

Solutions Engineer, Remote

Newark, DE · On-site

$120K - $140K/yr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

Aperia Technologies

Solutions Engineer, Remote

Dover, DE · On-site

$120K - $140K/yr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

Aperia Technologies

Solutions Engineer, Remote

Smyrna, DE · On-site

$120K - $140K/yr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

Aperia Technologies

Solutions Engineer, Remote

Milford, DE · On-site

$120K - $140K/yr

In this role, you will collaborate with Sales and Customer Experience teams to analyze and present ... solutions engineering, sales engineering, or similar role. * Proficiency in SQL and Python is ...

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Solutions Engineer Customer information

What is a solutions engineer customer?

Solutions Engineer Customer roles involve working closely with clients to understand their business needs and technical requirements, then designing and proposing tailored solutions using a company's products or services. These professionals act as a bridge between the sales team and the technical team, ensuring that customer requirements are met both before and after the sale. They often present product demonstrations, answer technical questions, and may assist with implementations or troubleshooting. Strong communication, problem-solving, and technical skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a solutions engineer customer?

To thrive as a Solutions Engineer Customer, you need a strong understanding of technical systems, problem-solving abilities, and a background in computer science or engineering. Familiarity with CRM platforms, API integrations, and cloud solutions, as well as certifications like AWS Certified Solutions Architect or Salesforce Certified, are typically valuable. Exceptional communication, presentation, and customer relationship skills help you effectively translate complex technical concepts for clients. These abilities are crucial for aligning technical solutions with customer needs and driving successful implementations.

How does a solutions engineer customer typically collaborate with both clients and internal teams during the implementation process?

As a Solutions Engineer Customer, you act as a vital bridge between the client and your company's technical and sales teams. You'll work closely with clients to understand their specific needs, then coordinate with product managers, developers, and sales representatives to design and implement tailored solutions. Regular communication and collaborative problem-solving are key, as you'll often translate client feedback into actionable insights for your internal teams. This cross-functional role requires balancing technical expertise with strong interpersonal skills, making it both challenging and rewarding for those who enjoy dynamic environments.

What is the difference between Solutions Engineer Customer vs Solutions Engineer Sales?

AspectSolutions Engineer CustomerSolutions Engineer Sales
Required CredentialsBachelor's in Engineering, Computer Science, or related field; technical certificationsBachelor's degree; technical knowledge; sales or customer engagement experience
Work EnvironmentCustomer support, technical implementation, post-sales supportPre-sales demonstrations, client meetings, proposal presentations
Employer & Industry UsageTech companies, SaaS providers, enterprise solutionsTech companies, SaaS, cloud services, software vendors
Common Search & Comparison IntentUnderstanding post-sales technical support rolesPre-sales technical consulting and sales support

The Solutions Engineer Customer focuses on supporting clients after the sale, ensuring successful implementation and technical support. In contrast, the Solutions Engineer Sales primarily engages in pre-sales activities, demonstrating products and assisting in closing deals. Both roles require technical expertise but differ in their focus within the customer journey.

Is a solutions engineer customer facing?

Solutions engineers are often customer-facing roles that involve working directly with clients to understand their needs, demonstrate products, and provide technical support. Strong communication skills and technical knowledge are essential, and they frequently collaborate with sales and engineering teams during client interactions.

What cities in Delaware are hiring for Solutions Engineer Customer jobs?

Cities in Delaware with the most Solutions Engineer Customer job openings:

Solutions Engineer Customer jobs near you

Solutions Engineer

Wilmington, DE • On-site, Remote

Reco
See more jobs at Recoexternal

Full-time

Posted 27 days ago

Job description

Description
We're expanding rapidly and looking for a Solutions Engineer who can own the technical aspect of sale cycle, build deep customer trust, and shape the future of our platform. Reporting to the VP of Solutions Engineering, this role is for someone who thrives at the intersection of deep technical expertise and executive influence. This includes building champions inside engineering and security teams, accelerating identified opportunities, and developing pipeline. You'll engage C-suite stakeholders with confidence, translating Reco's vision for Agent Security into outcomes they care about.
Responsibilities
  • Lead the technical aspect throughout the sales process.
  • Communicate effectively with clients to understand their needs and explain how Reco can solve their business challenges.
  • Drive sales processes by delivering compelling technical demonstrations, proofs of value, Deep dive, workshops, etc...
  • Influence future decisions and collaborate with internal teams to ensure seamless customer experience with Reco's product
  • Assist customers in integrating Reco's solutions into their security stack.
  • Stay up to date with industry trends and best practices in cybersecurity, SaaS, and AI security.
  • Participate in conferences, keynote and evangelize Reco to the market

Requirements
  • 5+ years in Sales Engineering, Solutions Architecture, or similar pre-sales roles.
  • Strong knowledge of AI, SaaS Security, or SSPM
  • Familiarity with data governance, and enterprise SaaS ecosystems.
  • Excellent communication and presentation skills, comfortable with both execs & engineers.
  • Startup DNA: proactive, adaptable, customer-obsessed, and collaborative.
  • Ability to work both independently and collaboratively in a remote environment.

Nice to have:
  • Experience at a high-growth security or SaaS startup.
  • Understanding of posture management, identity governance, API security, IAM.
  • Security certifications (CISSP, CCSP, GIAC).
  • Hands-on technical skills (scripting, SaaS, integrations).

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