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Solutions Associate Jobs in Chicago, IL (NOW HIRING)

About The Opportunity Grubhub is looking for an Associate to join our Integrations & Solutions team to support integration feature enhancement implementation at both a platform and partner-specific ...

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Solutions Associate information

See Chicago, IL salary details

$13

$16

$25

How much do solutions associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for solutions associate in Chicago, IL is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $15.58 per hour, depending on experience, location, and employer.

What is a solutions associate?

Solutions Associates are professionals who work with clients to identify business needs and recommend tailored solutions, often involving products or services from their company. They collaborate with sales, technical, and support teams to ensure the proposed solutions meet client requirements and drive value. Solutions Associates may also assist in implementing solutions, troubleshooting issues, and providing ongoing support to clients. Their role requires strong problem-solving, communication, and customer service skills.

How does a solutions associate typically collaborate with sales and technical teams during client engagements?

As a Solutions Associate, you play a key role in bridging the gap between sales and technical teams by translating client needs into actionable solutions. You often participate in client meetings alongside sales representatives to gather requirements, then work closely with technical staff to design tailored solutions that address those needs. This role requires strong communication and problem-solving skills, as you'll coordinate feedback and ensure all teams are aligned throughout the sales and implementation process. Effective collaboration helps streamline project delivery and improves client satisfaction.

What are the key skills and qualifications needed to thrive as a solutions associate, and why are they important?

To thrive as a Solutions Associate, you need strong analytical abilities, problem-solving skills, and a relevant bachelor's degree, often in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, proficiency in Microsoft Office Suite, and sometimes basic knowledge of cloud or SaaS solutions are typically required. Excellent communication, client relationship management, and adaptability help set outstanding Solutions Associates apart. These skills and qualifications are vital for effectively understanding client needs, delivering tailored solutions, and fostering long-term business partnerships.

What is the difference between Solutions Associate vs Customer Support Specialist?

AspectSolutions AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree in business, technology, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentCollaborates with sales, technical teams, and clients to develop solutionsProvides direct support to customers, troubleshooting issues and answering queries
Employer & Industry UsageCommon in tech, SaaS, and consulting firmsWidespread across retail, telecom, and software companies

Solutions Associates focus on designing and implementing solutions for clients, often working closely with sales and technical teams. Customer Support Specialists primarily handle customer inquiries and resolve issues. While both roles require strong communication skills, Solutions Associates typically have a broader scope involving solution development, whereas Customer Support Specialists concentrate on customer service and troubleshooting.

What are the most commonly searched types of Solutions jobs in Chicago, IL?

The most popular types of Solutions jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Solutions Associate jobs?

Cities near Chicago, IL with the most Solutions Associate job openings:

Facility Solutions Associate

City Wide Facility Solutions

Darien, IL โ€ข On-site

$16.50 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Join a Growing Team at City Wide Facility Solutions
Are you a relationship-driven professional who enjoys solving problems, building partnerships, and ensuring exceptional customer experiences? Facility Solutions Associate describes a role that serves as the primary point of contact for clients and independent contractors, helping ensure facilities are serviced to the highest standards while identifying opportunities for business growth
At City Wide Facility Solutions, we help businesses maintain clean, safe, and productive environments. We're looking for a motivated Facility Solutions Associate who thrives in a fast-paced environment and enjoys a mix of customer service, operations, account management, and business development.
What You'll Do
  • Manage and grow relationships with assigned client accounts.
  • Conduct routine quality control inspections of client facilities.
  • Address service concerns and ensure timely resolution of client requests.
  • Coordinate and support contracted service providers to maintain service excellence.
  • Negotiate pricing and service agreements for additional project work.
  • Recruit, onboard, and manage contractor relationships when needed.
  • Identify opportunities to expand services within existing accounts.
  • Utilize CRM and Microsoft Office tools to document inspections, client interactions, and service activities.
  • Collaborate with sales, accounting, operations, and service teams to deliver exceptional customer satisfaction.

Requirements
  • 1-3 years of experience in facility management, building maintenance, operations, sales, account management, or a related field
  • Strong interpersonal and relationship-building skills
  • Excellent communication and problem-solving abilities
  • Highly organized with exceptional attention to detail
  • Comfortable using Microsoft Office and CRM systems
  • Reliable transportation and ability to travel throughout assigned territory
  • High School Diploma required; Bachelor's Degree preferred

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k with Company Match)
  • Paid Time Off
  • Quarterly Team Outings'