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Solutions Associate Jobs in Chicago, IL (NOW HIRING)

JOB REQUISITION AI Solutions Developer LOCATION CHICAGO ADDITIONAL LOCATION(S) You Belong Here The ... Professional Certification such as AWS Certified AI Practitioner or Azure AI Engineer Associate are ...

JOB REQUISITION AI Solutions Developer LOCATION CHICAGO ADDITIONAL LOCATION(S) You Belong Here The ... Professional Certification such as AWS Certified AI Practitioner or Azure AI Engineer Associate are ...

Collaborate with Engineering and Operations associates to address customer needs, support product ... solutions. * Ability to explain technical concepts clearly to both technical and non-technical ...

Serve as the definitive escalation authority for Contracting Senior Associates and Specialists ... to Contracting Solutions Lead (CSL) and business stakeholders. * Cultivate strategic cross ...

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Solutions Associate information

See Chicago, IL salary details

$13

$16

$25

How much do solutions associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for solutions associate in Chicago, IL is $16.61, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $15.58 per hour, depending on experience, location, and employer.

What is a solutions associate?

Solutions Associates are professionals who work with clients to identify business needs and recommend tailored solutions, often involving products or services from their company. They collaborate with sales, technical, and support teams to ensure the proposed solutions meet client requirements and drive value. Solutions Associates may also assist in implementing solutions, troubleshooting issues, and providing ongoing support to clients. Their role requires strong problem-solving, communication, and customer service skills.

How does a solutions associate typically collaborate with sales and technical teams during client engagements?

As a Solutions Associate, you play a key role in bridging the gap between sales and technical teams by translating client needs into actionable solutions. You often participate in client meetings alongside sales representatives to gather requirements, then work closely with technical staff to design tailored solutions that address those needs. This role requires strong communication and problem-solving skills, as you'll coordinate feedback and ensure all teams are aligned throughout the sales and implementation process. Effective collaboration helps streamline project delivery and improves client satisfaction.

What are the key skills and qualifications needed to thrive as a solutions associate, and why are they important?

To thrive as a Solutions Associate, you need strong analytical abilities, problem-solving skills, and a relevant bachelor's degree, often in business, IT, or a related field. Familiarity with CRM platforms like Salesforce, proficiency in Microsoft Office Suite, and sometimes basic knowledge of cloud or SaaS solutions are typically required. Excellent communication, client relationship management, and adaptability help set outstanding Solutions Associates apart. These skills and qualifications are vital for effectively understanding client needs, delivering tailored solutions, and fostering long-term business partnerships.

What is the difference between Solutions Associate vs Customer Support Specialist?

AspectSolutions AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree in business, technology, or related fieldHigh school diploma or equivalent; some roles prefer post-secondary education
Work EnvironmentCollaborates with sales, technical teams, and clients to develop solutionsProvides direct support to customers, troubleshooting issues and answering queries
Employer & Industry UsageCommon in tech, SaaS, and consulting firmsWidespread across retail, telecom, and software companies

Solutions Associates focus on designing and implementing solutions for clients, often working closely with sales and technical teams. Customer Support Specialists primarily handle customer inquiries and resolve issues. While both roles require strong communication skills, Solutions Associates typically have a broader scope involving solution development, whereas Customer Support Specialists concentrate on customer service and troubleshooting.

What are the most commonly searched types of Solutions jobs in Chicago, IL?

The most popular types of Solutions jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Solutions Associate jobs?

Cities near Chicago, IL with the most Solutions Associate job openings:

Associate Director, Technology Solutions

Humana

Chicago, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Humana rating

8.0

Company rating: 8.0 out of 10

Based on 266 frontline employees who took The Breakroom Quiz

166th of 310 rated insurance


Job description

Become a part of our caring community
The Associate Director, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Associate Director, Technology Solutions requires a solid understanding of how organization capabilities interrelate across department(s).**This position requires a physical residence and in-office presence in one of the following office locations: Dallas/Frisco, TX, Louisville, KY, Arlington, VA, DC/Baltimore Metro area. **

The Associate Director, Technology Solutions acts as a liaison and collaborates with the business and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s) and could lead multiple managers or highly specialized professional associates.

Key Responsibilities:

  • Technical decision-making

    • Ability to evaluate architecture options, delivery risks, dependencies, and trade-offs.

  • Engineering team leadership

    • Experience leading Agile teams, coaching engineers, removing blockers, and improving delivery maturity.

  • Strategic execution

    • Ability to convert enterprise priorities into actionable technology initiatives and measurable delivery outcomes.

  • Operational excellence

    • Focus on reliability, observability, incident prevention, cost management, and continuous improvement.

  • Responsible for managing Healthcare Products, from design to deployment, and implementation support efforts

  • Should be able to contribute to building and maintaining modern applications with cloud native architecture

  • Manage top-down oversight throughout the entire execution to ensure successful delivery in adherence stakeholder goals

  • Lead a team of Scrum Master/Managers and ensure progress and address any questions or challenges regarding projects

  • Should be able to own the delivery team as a supervisor and manage their performance

  • Assign and oversee the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones

  • Ensure processes are adhered to and product vision is implemented in timely manner.

  • Hands on implementing code review with the broader development teams.

  • Understanding risks, dependencies and increasing value delivered through the project / product life

  • Update and maintain all production technologies ensuring proper maintenance and installation

  • Develop comprehensive project/ product plans that merge customer requirements with company goals and coordinate various managers and technical, as required

  • Ensure the team maintains the required documentation for knowledge management

  • Determine and define clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives

  • Ability to work well with diverse teams, including developers, engineers, architects, quality assurance, and operations.

  • Execute all aspects of large construction projects, refresh, retrofits, from planning to implementation to completion

  • Approves concept designs, deliver project schedule assign and allocate resources

  • Manages internal staff, hiring, mentoring, training and evaluating

  • Hire and manage contractors, architects, engineers and interface

  • Prepare and develop budget and manages the maintenance of the master budget and schedule

  • Documents all phases of the project prepares project status reports for Sr Management on a recurring basis throughout theproject, checking milestones.


Use your skills to make an impact

Required Qualifications

  • Bachelor's Degree

  • 6 or more years of technical leadership experience

  • 2 or more years of management experience

  • Solid understanding of operations, technology, communications and processes

  • Possess 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.

  • Experience with AI technology with AI first mind set and automating solutions.

Preferred Qualifications

  • Master's degree

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$142,300 - $195,700 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.


Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.


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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

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