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Job Summary:
Celerity Consulting Group is a consulting firm specializing in system integration solutions for the utilities and energy sectors. They are seeking an experienced Solution Architect to lead the design and implementation of Field Service Management solutions, ensuring alignment with client requirements and industry best practices while mentoring a high-performing team.
Responsibilities:
• Lead the design of comprehensive FSM solutions tailored to the specific needs of clients in the utilities and energy sectors
• Develop detailed architectural blueprints that outline system integrations, data flows, and technical specifications
• Ensure solutions are scalable, secure, and aligned with industry standards and best practices
• Provide technical guidance and oversight during the implementation of FSM solutions, ensuring adherence to architectural designs and project timelines
• Collaborate with cross-functional teams, including developers, project managers, and business analysts, to ensure cohesive and efficient project delivery
• Stay abreast of emerging technologies and industry trends to inform solution design and implementation strategies
• Engage with clients to understand their business processes, requirements, and challenges
• Translate client needs into functional and technical requirements, ensuring clear communication and alignment throughout the project lifecycle
• Present architectural solutions and design decisions to clients, articulating the benefits and rationale behind chosen approaches
• Recruit, mentor, and develop a team of technical professionals, fostering a culture of continuous learning and excellence
• Define team roles, responsibilities, and performance expectations to ensure clarity and accountability
• Provide ongoing training and development opportunities to enhance team capabilities and knowledge of FSM solutions
• Establish and enforce best practices for solution design, coding standards, and system integrations
• Conduct regular code and design reviews to ensure quality and adherence to architectural standards
• Identify opportunities for process improvements and implement solutions to enhance efficiency and effectiveness in solution delivery
Qualifications:
Required:
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field
• Minimum of 10 years of experience in implementing Field Service Management or similar solutions, with a significant focus on the utilities and energy industries
• Proven track record of leading complex FSM implementations, and integrating with existing technology stack (ERP, CRM, CIS, BI, Datawarehouse, etc.)
• Experience with development of Web-based business applications, using some of the following: XML, JSON, HTML 5, Angular JS, etc
• Experience with cloud-based FSM platforms (Salesforce Field Service, Oracle Field Service, ServiceNow FSM, Click)
• Familiarity with cloud architectures (AWS, Azure, GCP)
• Experience with planning, designing, and developing integration solutions to integrate with enterprise systems using SOAP & REST web services
• Experience working in Agile or hybrid delivery models, including backlog management and iterative solution delivery
• Strong understanding of utility operations, asset management, and regulatory compliance
• Demonstrated experience in team building and leadership, with the ability to inspire and develop talent
• Excellent project management skills, including proficiency in project planning, execution, and risk management
• Exceptional communication and interpersonal skills, with the ability to effectively engage clients and stakeholders at all levels
• Technical proficiency in FSM software platforms, system integration, and data analytics
• Ability to travel to client site (domestic and(or) international) as required and defined per project requirements
Preferred:
• Experience with Click or similar FSM platform and its applications in the utilities sector and(or) familiarity with FSM tools
• Consulting background with experience in client-facing roles delivering high-impact programs
• Familiarity with GIS integration and mobile workforce management solutions
• Knowledge of emerging technologies such as IoT, AI, and Machine Learning as they apply to Field Service Management
• Professional certifications in solution architecture or relevant technical areas
Company:
WE EMPOWER POWER Celerity is an agile risk optimization company that helps public utility organizations convert complex data into precision, actionable intelligence to mitigate risk, optimize assets and maximize project results. Founded in 2001, the company is headquartered in Los Angeles, USA, with a team of 51-200 employees. The company is currently Growth Stage.