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TITLE:    Network & Systems Security Analyst, Progression
PERFORMANCE COACH:     Mgr Network Engineering & Cyber Security Operations
COMPANY:    Tampa ElectricDEPARTMENT:    High Performance Computing & BP Support

FOCUS Areas:

• Check Point experience in production (R82)
• Hands-on experience with Check Point Maestro (deployment, Security Group management, orchestration, scaling, and troubleshooting) Deep Layer 2 / Layer 3 networking and TCP/IP troubleshooting skills
• GAIA and Security management Server experience
• Proven experience designing and supporting VPN solutions
• Experience in high‑availability or large‑scale enterprise environments

Note that this position can be hired at any level within the job family of progression based on Education and years of experience, but is ideally targeting to hire at the Sr. level (level 3).

POSITION CONCEPT

The Network & Systems Security Analyst is responsible for planning/designing, implementing, and supporting new and existing network, server, storage infrastructure. This role is also responsible for ensuring all network security controls (i.e., firewalls, web application firewalls [WAF], proxies, network segmentation, NAC, ACLs, etc.) are implemented and managed per corporate information security standards. Additionally, responsibilities include assessing enterprise assets and critical assets for secure configurations and maintaining and enforcing regulations and standards such as NERC Critical Infrastructure Protection (CIP), Sarbanes-Oxley (SOX), and Payment Card Industry (PCI).

Responsible for the design, planning, operation, maintenance, and support of the TECO and NMGC network infrastructure. This includes primary accountability for network technologies such as route/switch, on-premise LAN/WAN, IPAM, Wi-Fi, ISP management, site-to-site VPNs, proxies (forward and reverse), perimeter firewall management, DNS, Azure cloud environments, automation, NAC/user access, hyperconverged infrastructure, and overall network security. Partners with the Telecommunication teams on establishing/upgrading existing circuits/communication links. Responsible for the NERC Cyber Infrastructure Protection and disaster recovery plans.

Responsible for VoIP, SIP, DHCP, DNS, TCP/IP routing and routing protocols such as OSPF and BGP, binary mathematics, NAT, PAT, IPsec and SSL VPN technologies, GRE tunneling, route redistribution, traffic shaping, port-level filtering, SD-WAN, MPLS and other communications related technologies. Responsible for the installation, configuration, and maintenance of all WAN and LAN connectivity which includes core and campus switches, routers, firewalls, wireless access points, WAN scalers and load balancer technologies. Responsible for the design, installation, configuration, and maintenance of DNP over IP and serial SCADA communications between the primary and backup control centers, power plants, solar sites, and substations. Responsible for the configuration and maintenance of Smart GRID communication hardware switches and routers between the primary and backup control centers.

NETWORK & SYSTEMS SECURITY ANALYST I (LEVEL 1) 
Monitors and troubleshoots server, network, and security controls related problems and failures; and installs and configures hardware/software. Works under direct supervision.

PRIMARY DUTIES AND RESPONSIBILITIES

1.    Plan, design, and implement network, server, and storage infrastructure based on project requirements, capacity plans, and system support. (20%)

2.    Problem solving involves basic troubleshooting following the OSI (Open Systems Interconnection) model, making or calling for equipment repairs, and problem escalation. (20%)

3.    Detection and correction of work stoppages and/or errors are accomplished by monitoring systems and changing configurations, as necessary. (20%)

4.    Install and support network, server, and storage hardware and software. (10%)

5.    Direct participation in the planning and designing, maintenance, testing and documentation of the company’s disaster recovery plans are vital. (10%)

6.    Provide and apply appropriate security consulting and support for IT infrastructure across multiple platforms (Firewalls, proxies, WAFs, ACLs, NAC, Operating Systems, NetScaler load balancers, DDoS protection, and other network devices). (10%)

7.    Provide third-level technical support for security systems and authentication mechanisms on all operating system platforms. (10%)

QUALIFICATIONS
EDUCATION  Required:    High School Diploma or GED    

Preferred:     Bachelor’s degree in Computer Science, Engineering, Math, or equivalent IT discipline (e.g., MIS).

LICENSES/CERTIFICATIONS 

Required:    Has obtained at least one related network, system, operating system, or information security professional certification: (e.g., Microsoft Certified Solutions Associate (MCSA), VMware Certified Professional (VCP), Cisco Certified Network Associate (CCNA), Certified Ethical Hacker (CEH), GIAC Certifications, Certified Information Systems Security Professional (CISSP).

Preferred:    ITIL v3, CCNA, MCSA, VCP, Security+, CISSP

EXPERIENCE  

Required:    Minimum four (4) years of related hands-on experience implementing and maintaining Windows, VMware, firewall support, DDoS protection, proxies, WAFs, NetScaler load balancers, or Cisco Networking. 

In lieu of some experience listed above, may consider three (3) years of related experience with an Associate’s Degree or two (2) years of related experience with a Bachelor’s Degree in Computer Science, Engineering, Math, or equivalent IT discipline (e.g., MIS).

KNOWLEDGE/SKILLS/ABILITIES (KSA)

•    Working knowledge of network, server, and security controls infrastructure regardless of the complexity
•    Working knowledge for most of the following technologies and operational functions: switching, routing, DNS/DHCP, Windows Active Directory, VMware, Voice over IP, Storage Area Networking, firewall support, DDoS protection, proxy, WAF, NetScaler load balancing, network segmentation, NAC, IDS/IPS, antivirus support, cyber security best practices, and networking/hardware installation and maintenance
•    Working knowledge with packet analysis and denial of service protection•    Strong critical thinking, analytical, problem solving, and risk assessment skills as well as strong listening and communication skills (oral and written)
•    Ability to present issues and topics of a complex technical nature to non-technical audiences
•    Excellent interpersonal and organizational skills
•    Basic working knowledge of the processes that ensure compliance with regulatory or industry requirements such as NERC CIP, SOX, and PCI
 

WORKING CONDITIONS

Normal working conditions with occasional extended hours during the week and weekends.

PHYSICAL DEMANDS/REQUIREMENTS

Normal physical demands related to an office and operational (Power Plant, Solar, Control Center) workplace environment. Must be able to lift 50-pound boxes and ascend/descend a ladder to service network access points.

NETWORK & SYSTEMS SECURITY ANALYST II (LEVEL 2)
In addition to the duties & responsibilities of the Level 1 Analyst, has increased responsibilities in consulting on small project design and plans. May serve as a project lead and mentor Level 1 Analyst. Works under general supervision.

ADDITIONAL DUTIES AND RESPONSIBILITIES
1. Monitors, troubleshoots, diagnoses, and remedies server, network, DDoS protection, NetScaler load balancers, and security controls related problems and failures. (30%)

2. Installs and configures server and network related hardware/software which meet the company’s security standards. (40%)

3. Design and planning required for small projects. (20%)

4. Project leadership, consulting, or cross-train peers. (10%)

QUALIFICATIONS
EDUCATION  

Required:    High School Diploma or GED    
Preferred:     Bachelor’s degree in Computer Science, Engineering, Math, or equivalent IT discipline (e.g., MIS).

LICENSES/CERTIFICATIONS 

Required:     Has obtained at least two related network, system, operating system, or information security professional certification: (e.g., Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), VMware Certified Professional (VCP), Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Certified Ethical Hacker (CEH), GIAC Network Forensic Analyst (GNFA) or other GIAC Certifications, Certified Information Systems Security Professional (CISSP).

Preferred:    ITIL v3, CCNP, MCSE, VCP, GNFA, CISSP

EXPERIENCE  

Required:    Minimum six (6) years of related hands-on experience implementing and maintaining Windows, VMware, firewall support, DDoS protection, proxies, WAFs, NetScaler load balancers, Storage Area Networks, or Cisco Networking. In lieu of some experience listed above, may consider four (4) years of related experience with an Associate’s Degree or three (3) years of related experience with a Bachelor’s Degree in Computer Science, Engineering, Math, or equivalent IT discipline (e.g., MIS).

QUALIFICATIONS

EDUCATION  

Required:    High School Diploma or GED    
Preferred:     Bachelor’s degree in Computer Science, Engineering, Math, or equivalent IT discipline (e.g., MIS).

LICENSES/CERTIFICATIONS 

Required:     Has obtained at least two related network, system, operating system, or information security professional certification: (e.g., Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), VMware Certified Professional (VCP), Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Certified Ethical Hacker (CEH), GIAC Network Forensic Analyst (GNFA) or other GIAC Certifications, Certified Information Systems Security Professional (CISSP).

Preferred:    ITIL v3, CCNP, MCSE, VCP, GNFA, CISSP

EXPERIENCE  

Required:    Minimum six (6) years of related hands-on experience implementing and maintaining Windows, VMware, firewall support, DDoS protection, proxies, WAFs, NetScaler load balancers, Storage Area Networks, or Cisco Networking. In lieu of some experience listed above, may consider four (4) years of related experience with an Associate’s Degree or three (3) years of related experience with a Bachelor’s Degree in Computer Science, Engineering, Math, or equivalent IT discipline (e.g., MIS).

KNOWLEDGE/SKILLS/ABILITIES (KSA)

•    Intermediate knowledge of network, server, and security controls infrastructure regardless of the complexity
•    Good working knowledge for most of the following technologies and operational functions: switching, routing, DNS/DHCP, Windows Active Directory, VMware, Voice over IP, Storage Area Networking, firewall support, DDoS protection, proxy, WAF, NetScaler load balancing, network segmentation, NAC, IDS/IPS, antivirus support, cyber security best practices, and networking/hardware installation and maintenance
•    Good working knowledge with packet analysis and denial of service protection•    Strong critical thinking, analytical, problem solving, and risk assessment skills as well as strong listening and communication skills (oral and written)
•    Ability to present issues and topics of a complex technical nature to non-technical audiences
•    Excellent interpersonal and organizational skills
•    Good working knowledge of the processes that ensure compliance with regulatory or industry requirements such as NERC CIP, SOX, and PCI

NETWORK & SYSTEMS SECURITY ANALYST III (LEVEL 3) 
In addition to the duties & responsibilities of the Level 2 Analyst, has increased responsibilities in consulting on small project design and plans. May serve as a project lead, cross-train peers, and mentor Analysts. Works under general direction.

ADDITIONAL DUTIES AND RESPONSIBILITIES 
1.    Monitors, troubleshoots, diagnoses, and remedies server, network, DDoS protection, NetScaler load balancers, and security controls related problems and failures. (20%)

2.    Installs and configures server and network related hardware/software which meet the company’s security standards. (20%)

3.    Design and planning required for small projects. (40%)

4.    Project leadership, consulting, or cross-train peers. (20%)

QUALIFICATIONS

EDUCATION  

Required:    High School Diploma or GED    
Preferred:     Bachelor’s degree in Computer Science, Engineering, Math, or equivalent IT discipline (MIS).

LICENSES/CERTIFICATIONS 

Required:     Has obtained at least three or two, with the condition to obtain a third certification within one year of hire for this position, related network, system, operating system, or information security professional certifications: (e.g., Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Expert (MCSE), VMware Certified Professional (VCP