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Job Title: Project Manager – Disaster Restoration

Job Description

This role oversees disaster restoration projects from initial site assessment through estimating, insurance approval, and full project execution within a rapidly growing restoration division in Edmonton. The Project Manager manages a high volume of residential and commercial restoration claims related to flooding, water, fire, hail, and other emergency loss events while working closely with insurance adjusters, carriers, and field technicians. The position blends office-based coordination with on-site presence and hands-on collaboration, requiring someone who can step into a fast-paced environment and deliver results with minimal training.

Responsibilities

• Manage end-to-end disaster restoration projects, from initial site assessment through project completion.
• Conduct detailed site inspections to assess property damage caused by flooding, water, fire, hail, and other emergency loss events.
• Prepare accurate and detailed insurance restoration estimates and claims using industry-standard software tools.
• Coordinate and secure insurance approvals by working directly with insurance adjusters and carriers.
• Oversee multiple active projects and claims simultaneously in a high-volume, fast-paced environment.
• Collaborate closely with restoration technicians and subcontractors to ensure timely and quality project execution.
• Monitor project progress, schedules, and budgets, and adjust plans as needed to meet project objectives.
• Maintain thorough documentation and reporting for all projects, including photos, notes, and claim-related records.
• Communicate proactively with property owners, clients, and insurance partners to provide updates and manage expectations.
• Support and, where applicable, lead restoration technicians and subcontractors on active job sites.
• Ensure compliance with safety standards and best practices while working on active restoration and construction sites.
• Participate in a rotational 24/7 on-call schedule to respond to emergency loss events as required.
• Use project management and restoration platforms, including the person, XactAnalysis, and PSA, to manage workflows and documentation.

Essential Skills

• Minimum 3+ years of project management experience within the disaster restoration industry.
• Proven experience managing disaster and residential restoration projects and insurance claims.
• Hands-on experience with the person, XactAnalysis, and PSA software platforms.
• Demonstrated ability to prepare and manage detailed insurance restoration estimates and claims.
• Experience assessing property damage related to flooding, water damage, fire damage, hail damage, and other emergency loss events.
• Experience working directly with insurance adjusters and insurance carriers.
• Ability to manage multiple active projects and claims simultaneously in a fast-paced, high-volume environment.
• Strong documentation and reporting abilities with a high level of accuracy and detail.
• Valid driver’s license and a clean driver’s abstract.
• Comfort working in a rotational 24/7 on-call schedule approximately one week per month.
• Strong sense of urgency and ability to work efficiently under pressure.
• Excellent time management and organizational skills.
• Strong customer service and communication skills, both verbal and written.
• Detail-oriented approach with a focus on accuracy and quality.
• Ability to prioritize effectively and manage a high volume of claims.

Nice to have:

• IICRC certification.
• WRT, FSRT, CCT, or RIA certifications.
• Moisture Control Certification.
• PMP, CAP, or other formal project management certification.
• Experience working with insurers.
• Construction Management diploma or related post-secondary education.
• Experience leading restoration technicians and subcontractors on job sites.
• OH&S or COR-related safety training.
• Demonstrated leadership skills in field and project environments.
• Interest in continuous learning within restoration, construction, and safety best practices.

Work Environment

The position offers a mix of office and field work, including regular travel throughout Edmonton and the surrounding area using a company vehicle. Standard hours are Monday to Friday, 8:00 a.m. to 5:00 p.m., with participation in a rotational 24/7 on-call schedule approximately once per month to respond to emergency loss events.

The employer provides a company vehicle, laptop, and cell phone to support field and office responsibilities. The work environment includes active restoration and construction sites, such as properties affected by floods, fires, water damage, hail, and other types of property loss, requiring comfort working in dynamic, sometimes challenging site conditions while maintaining a professional and safety-conscious approach.

This is a Permanent position based out of Calgary, AB.

The pay range for this position is $80000.00 - $90000.00/yr.

This is a fully onsite position in Calgary,AB.

Actalent est un leader mondial dans les services d’ingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs initiatives d’ingénierie et de science grâce à l’accès à des experts spécialisés qui favorisent l’échelle, l’innovation et la rapidité de mise sur le marché. Avec un réseau de près de 20 000 consultants et 5 000 clients à travers les États-Unis, le Canada, l’Asie et l’Europe, Actalent dessert de nombreuses entreprises du Fortune 500. Nous sommes fiers d’être l’une des 500 meilleures firmes de conception de l’Engineering News-Record (ENR) pour nos services de conception en ingénierie et un lauréat du prix ClearlyRated Best of Staffing® tant pour le service client que pour les talents.

Actalent est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à actalentaccommodation@actalentservices.com pour connaître d’autres options d’accommodement.

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Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

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Use of Artificial Intelligence (AI):We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.