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Software Jobs in Edmonton, AB (NOW HIRING)

We're looking for an Software Developer to join our team and contribute to developing cutting-edge solutions for our core robotic manufacturing technologies. The ideal candidate will have a strong ...

Description Scope AR Technologies, a Flatirons Solutions subsidiary, is hiring an AI Software Developer. Scope AR creates augmented reality and content lifecycle management software that helps ...

The position requires strong expertise in software development, databases, system integration, and enterprise applications. The University of Alberta, its buildings, labs and research stations are ...

Senior Software Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating ...

About the Role The Senior Software Engineer is a hands-on technical contributor embedded in our agile development organization, helping build and deliver our next-gen compliance platform. You bring ...

Senior Software Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating ...

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Software information

See Edmonton, AB salary details

$11K

$113.1K

$214.5K

How much do software jobs pay per year?

As of Sep 14, 2026, the average yearly pay for software in Edmonton, AB is $113,103.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $179,500.00 per year, depending on experience, location, and employer.

What is a software developer?

Software developers are professionals who design, create, test, and maintain software applications or systems. They use programming languages and development tools to build software that meets user needs or solves specific problems. Their responsibilities can include writing code, debugging, collaborating with other team members, and updating existing programs. Software developers work in a variety of industries, including technology, finance, healthcare, and more.

What are different types of software jobs?

Software jobs include software engineers, software developers, programmers, information technology or network systems specialists, QA testers, or developers who use existing tools, such as business information software, to develop new interfaces for institutional clients. Many of these jobs can be broken down further. For example, some developers work on front-end duties, such as designing interfaces for users. These may be for desktop, mobile, or web applications. Back-end programmers and developers, on the other hand, create the frameworks and logic that dictate how a program works. QA testers often work closely with developers to test programs before being released publicly.

What are the key skills and qualifications needed to thrive as a software engineer, and why are they important?

To thrive as a Software Engineer, you need strong programming skills, problem-solving abilities, and typically a degree in computer science or a related field. Familiarity with coding languages (like Python, Java, or C++), version control systems (such as Git), and experience with software development frameworks are commonly required. Attention to detail, effective communication, and teamwork are crucial soft skills for collaborating on projects and delivering robust solutions. These skills ensure the development of high-quality, reliable software that meets user needs and business objectives.

What are some common challenges software professionals face when working on large-scale projects?

Software professionals working on large-scale projects often encounter challenges such as coordinating with cross-functional teams, managing complex codebases, and ensuring consistent communication across distributed teams. Balancing the need for rapid development with maintaining code quality and meeting strict deadlines can also be demanding. Adapting to evolving requirements and integrating new technologies while minimizing disruptions are common aspects of the role, making strong organizational and collaboration skills essential.

What is the difference between Software vs Web Developer?

AspectSoftwareWeb Developer
Required CredentialsTypically a degree in Computer Science or related field; certifications like Microsoft Certified or Oracle CertifiedSimilar credentials; often a degree in CS or Web Development certifications
Work EnvironmentDevelops software applications for various platforms, including desktop and mobileBuilds websites and web applications primarily for online use
Employer & Industry UsageUsed across tech companies, software firms, and enterprisesCommon in digital agencies, tech startups, and online businesses
Common Search & Comparison IntentPeople compare to understand different roles in software creationOften compared to see distinctions in web-focused development

While both Software developers and Web Developers work in the tech industry and require similar skills and certifications, Software developers create applications for various platforms, whereas Web Developers focus on building websites and web-based applications. The choice depends on whether you're interested in broad software solutions or web-specific projects.

What are some software jobs?

Software jobs include roles such as software developer, software engineer, quality assurance tester, systems analyst, and technical support specialist. These positions often require knowledge of programming languages, software development tools, and problem-solving skills, with some roles requiring certifications or specific technical expertise.

Which software career is best?

The best software career depends on individual interests and skills, but roles such as software developer, software engineer, and systems analyst are in high demand. These careers typically require proficiency in programming languages like Java, Python, or C++, and often benefit from relevant certifications and experience with development tools. Job growth and salary potential vary by industry and location.

What are the most commonly searched types of Software jobs in Edmonton, AB?

The most popular types of Software jobs in Edmonton, AB are:

What are popular job titles related to Software jobs in Edmonton, AB?

For Software jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Software jobs in Edmonton, AB look for?

The top searched job categories for Software jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Software jobs?

Cities near Edmonton, AB with the most Software job openings:

Infographic showing various Software job openings in Edmonton, AB as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $113,103 per year, or $54.4 per hour.

Software Support Representative

Sherwood Park, AB • On-site

CA$23 - CA$24/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 8 days ago


Job description

 
BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, we've been committed to delivering exceptional customer experiences, helping organizations get the most out of our software while supporting safer, more compliant workplaces. As we continue to grow, we're looking for someone who is passionate about creating exceptional client experiences and helping organizations successfully adopt our software.
 
About the Role
 
As a Software Support Representative, you'll be the first point of contact for our customers, providing exceptional, knowledgeable technical support and helping them get the most out of our software. You'll solve problems, build strong relationships, and create positive experiences that leave a lasting impression. If you're passionate about helping people and enjoy a fast-paced, collaborative environment, this could be the role for you. 
 
This is an in-person role based out of our Sherwood Park, AB office. 
In this role, you'll be expected to:
  • Deliver exceptional technical support to customers via phone and email, ensuring timely and effective resolution of inquiries.
  • Build trusted relationships with customers by providing friendly, knowledgeable, and solution-focused support.
  • Troubleshoot software issues and guide customers through best practices to help them get the most out of the BIS Safety Software platform.
  • Educate customers on software features and functionality through clear explanations and product guidance.
  • Document customer inquiries, feature requests, and enhancement ideas to support continuous product improvement.
  • Test new features and software updates to ensure quality and functionality before release.
  • Partner with Development and other internal teams to resolve complex issues and advocate for customer needs.
  • Identify opportunities to improve internal processes, support documentation, and the overall customer experience.
  • Monitor recurring customer trends and feedback to help drive continuous improvements across the business.
  • Contribute to a collaborative, customer-focused team by participating in daily meetings and sharing knowledge with colleagues.
 
You might be the right fit if you:
  • Minimum of 2 years of experience delivering exceptional customer service
  • Enjoy helping people and solving problems
  • Possess strong computer skills and the ability to quickly learn new software
  • Possess excellent listening and communication skills
  • Confidently handle complex customer inquiries 
  • Thrive in a fast-paced, dynamic environment
  • Maintain a positive attitude and strong attention to detail
  • Proficiency in Microsoft Word and Excel
Bonus points if you have:
  • Experience as a team lead or supervisor in a previous role
  • Experience in providing technical support for software providers
Compensation and benefits:
  • Employee Stock Ownership Plan (ESOP)
  • Full medical, dental, and vision coverage
  • Life insurance and disability insurance
  • Health spending account
  • Flexible working hours
  • On-the-job training and growth opportunities
  • Free on-site parking
$23 - $24 an hour
Salary ranges are based on experience, reflecting the unique skillset each individual brings to the role.
About BIS:
 
BIS Safety Software has been headquartered in Sherwood Park, Alberta, since 2006. We build software that helps organizations manage safety training, learning, and compliance - and we're growing!
 
A few things that make us different: we don't use job titles internally - we value humility and contribution over hierarchy. We move fast, integrate new ideas quickly, and give people real ownership of their work. And through our Employee Stock Ownership Plan (ESOP), you have the opportunity to own a piece of the company you're helping build.
 
How to apply:
 
Visit our Careers Page for more information. We sincerely thank all applicants for their interest. Only those selected for interviews will be contacted.
 
Job ID #T202607-09CCE
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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