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Software Training Jobs in New York (NOW HIRING)

PrimeRx

Software Trainer

Uniondale, NY · On-site

$28/hr

A software trainer is responsible for providing training and instruction on PrimeRx to individuals ... Training: Basic, Intermediate, and Advanced * Schedule appointments for incoming requests via the ...

MDMS Recruiting

Training Specialist

Morristown, NJ · On-site

... system / software training role. they train new banker, tellers, sales etc. need training ... experience over content building. Classroom based training. The Senior Training Specialist will be ...

Woodworks Remodeling

Office Administrator

West Orange, NJ · On-site

$18.50 - $25.25/hr

Ability to learn and work with industry-specific software (training provided). * Excellent communication and problem-solving skills. * Self-motivated with the ability to work independently and manage ...

Baseten

Software Engineer - Training Product

New York, NY · On-site

$165K - $330K/yr

THE ROLE We're looking for a customer-obsessed software engineer to come ship with us. You'll own features like multi-node training and products like serverless reinforcement learning (RL) from ...

YO AI Labs

AI Trainer - Remote

New York, NY · Remote

$80 - $120/hr

Senior Software Engineer Job Type: Contractor (~15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating ...

New

AMADA

Field Service Technician Laser

New Brunswick, NJ · On-site +1

$30/hr

This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not exclusive of ...

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Software Training information

See New York salary details

$14

$34

$69

How much do software training jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for software training in New York is $34.18, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $38.94 per hour, depending on experience, location, and employer.

What is software training?

Software training is the process of teaching individuals or groups how to effectively use specific computer programs or applications. This training may include basic instruction for beginners, advanced techniques for experienced users, and guidance on best practices for maximizing productivity. Software training can be delivered in various formats such as in-person classes, online courses, webinars, or self-paced tutorials. The goal is to ensure users can confidently and efficiently operate the software to meet their personal or organizational needs.

What are the key skills and qualifications needed to thrive as a software trainer?

To thrive as a Software Trainer, you need a strong understanding of software applications, instructional design, and adult learning principles, often backed by a degree in IT, education, or a related field. Familiarity with learning management systems (LMS), screen recording tools, and software like Microsoft Office or specialized training platforms is typically required. Excellent communication, patience, and adaptability are vital soft skills for effectively conveying complex information and responding to diverse learner needs. These skills ensure that users are empowered to utilize software efficiently, leading to higher productivity and satisfaction.

What are some common challenges faced by professionals in software training, and how can they be addressed?

Software trainers often encounter challenges such as varying levels of technical proficiency among trainees, keeping participants engaged, and adapting to rapidly evolving software tools. To address these, trainers should assess learners’ baseline skills early, incorporate interactive and hands-on activities, and stay current with software updates through continuous learning. Collaborating closely with product teams and support staff also ensures training content remains relevant and practical.

What is the difference between Software Training vs Software Development?

AspectSoftware TrainingSoftware Development
Required CredentialsTypically certifications in teaching, instructional design, or specific software toolsComputer science degree, coding certifications, or related technical credentials
Work EnvironmentTraining centers, corporate classrooms, online platformsOffices, tech companies, remote development teams
Employer & Industry UsageEducational institutions, corporate training departments, software companiesTech firms, startups, software product companies
Common Search & Comparison IntentLearning methods, instructional roles, certification pathsProgramming, coding, software project development

Software Training focuses on teaching users how to operate or utilize software applications, often involving instructional design and training delivery. Software Development involves creating, coding, and maintaining software applications. While both roles require technical knowledge, Software Training emphasizes education and user support, whereas Software Development centers on building software solutions.

How do you become a software trainer?

To become a software trainer, you typically need a strong understanding of the software you will teach, often demonstrated through relevant experience or certifications. Developing teaching or presentation skills and gaining familiarity with training tools or platforms can also be beneficial. Many trainers have backgrounds in IT, education, or related fields and may pursue certifications to enhance credibility.

What does a software training specialist do?

A software training specialist develops and delivers training programs to help users understand and effectively use software applications. They create instructional materials, conduct training sessions, and assess learner progress, often using tools like Learning Management Systems (LMS). Their goal is to improve user proficiency and ensure successful software adoption.

What are the most commonly searched types of Software Training jobs in New York?

The most popular types of Software Training jobs in New York are:

Software Training jobs near you
Infographic showing various Software Training job openings in New York as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $71,095 per year, or $34.2 per hour.

Software Trainer

Uniondale, NY • On-site

PrimeRx
See more jobs at PrimeRxexternal

$28/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

PrimeRx, developed by Micro Merchant Systems, is a leading provider of state-of-the-art pharmacy management solutions, serving thousands of pharmacies nationwide. With over 30 years of experience, PrimeRx offers a comprehensive suite of tools designed to streamline operations, enhance patient care, and improve overall efficiency.
At the core of our ecosystem is PrimeRx Enterprise, a proven, robust system delivering integrated functionality for all pharmacy types. Expanding on this foundation, PrimeRx CLOUD provides secure, flexible, and remote access, while PrimeRx MARKET revolutionizes pharmaceutical purchasing with a competitive e-commerce platform.
Together, these solutions create the PrimeRx ecosystem, driving efficiency, profitability, and better patient outcomes. Let PrimeRx power the future of your pharmacy.
JOB SUMMARY:
A software trainer is responsible for providing training and instruction on PrimeRx to individuals or groups. They possess a deep understanding of PrimeRx, Modules, and Applications. Excellent communication skills enable them to effectively convey complex technical concepts and adapt teaching methods to different audiences. They excel in delivering comprehensive training programs, utilizing instructional materials and interactive activities to engage learners. A software trainer also demonstrates coaching and mentoring abilities, guiding individuals and teams in enhancing their technical skills and problem-solving abilities. They continuously learn and update with enhancements to provide the most up-to-date and relevant training. A software trainer plays a vital role in empowering others with knowledge.
This position is open to candidates located in NY, PA, IL, TX, LA, and SC
KEY RESPONSIBILITIES: Responsibilities include but are not limited to:
  • Training: Basic, Intermediate, and Advanced
  • Schedule appointments for incoming requests via the Training mailbox from external clients and ALL MMS Departments.
  • Coordinate and Train external Enterprise clients in multiple sessions.
  • Provide clients with Basic Intermediate and Advanced Training; tailor the training to pharmacy workflow if required.
  • Module & Application Trainings; Add-On Trainings
  • Develop custom Training Agendas.
  • Client Facing Webinars
  • Educate external clients on MMS software products.
  • Research and fact-check for Webinar content.
  • Edit Webinars for content.
  • Provide coverage for external Webinars in the event of an absence of external Training team members.
  • Internal New Release Demo's
  • Educate internal staff on new features.
  • Outreach and Documentation for all tasks
  • Document outreach for incoming requests on the Installation 2019 spreadsheet.
  • Document outreach for incoming requests in Zoho Desk.
  • Managing the Training Inbox
  • Address incoming requests from ALL departments.
  • Monitor the Training Mailbox and respond within 24-48 business hours.
  • Reply to incoming requests via phone and email (both).
  • Follow up on incoming requests.
  • Cloud Training; PrimeRx Cloud & ePOS
  • Provide clients with PrimeRx Cloud and ePOS Training; tailor the training to pharmacy workflow if required.
  • Stay updated with the latest bug fixes, enhancements, and new features.
  • Content Creation: Videos and Slides
  • Provide existing training videos to internal and external clients on demand.
  • Assist MMS Support in providing the correct video info for clients.
  • Maintain video links for sending to internal and external clients.
  • Address video requests from ALL departments
  • Create video assets for use in other projects.
  • Creating, Updating, and Maintaining Knowledge Base Articles
  • Create new Knowledgebase articles every week.
  • Document KB articles in Salesforce
  • Unpublish Knowledge Base Articles for DevOps to review and publish.
  • Update existing Knowledgebase articles every week.
  • Backup for the Trainers
  • LMS Maintenance for the Quizzes
  • Assisting At-Risk Clients
  • Address/work with and resolve issues with difficult clients.
  • Resolving and Closing Individual & Team Open Tickets
  • Address items in Salesforce: Unassigned Open Tickets.
  • Outreach to New Conversions and Add-Ons within 14 days of implementation
  • Constant feedback to improve Team Processes
  • Weekly 1-On-1 meetings
  • Compose agenda and talking points for weekly 1-on-1 meetings with supervisor.
  • Review and complete 1-on-1 action item documentation after each meeting.
  • Weekly Team Meetings
  • Must attend weekly team meetings with the camera on.
  • Provide feedback to improve processes.
  • Share feedback on the week's training, meetings, and outreach that will be valuable for the team and company.
  • Cross Training
  • Provide coverage for Internal Training team members in the event of an absence of Internal Training team members.
  • Respond to internal requests for training information and materials.
  • Demo's
  • Request Demo on a case-by-case scenario with the Manager's approval.

JOB COMPETENCIES:
  • Technical Expertise
  • Communication Skills: Verbal and written communication
  • Presentation Skills
  • Problem-solving and Troubleshooting
  • Adaptability and Flexibility
  • Continuous Learning
  • Interpersonal Skills
  • Time Management
  • Evaluation and Feedback
  • Cultural Awareness
  • Multitasking
  • Customer Service Skills
  • Proficiency with Microsoft: Word, Excel, PowerPoint, Outlook, Teams

QUALIFICATIONS
  • Bachelor's degree in computer science, Information Technology or a related field (preferred)
  • 2 to 4+ years of experience in software training, customer education, or a related role
  • Proven experience in the healthcare or pharmacy sector.
  • Excellent communication and interpersonal skills, with the ability to build relationships with clients and internal stakeholders.
  • Analytical mindset with strong problem-solving abilities.
  • Minimum of 3 years of Pharmacy or relevant industry experience.
  • Minimum of 2 years of MMS/PrimeRx Experience
  • Preferably a minimum of 3 years of training experience.

WORKING CONDITIONS:
  • On-site
  • Travel as requested

BENEFITS:
  • Refreshments & Dining- HQ
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k safe harbor plan, match up to 4%
  • HSA/FSA/Commuter
  • Paid STD/Life
  • Employee discount program
  • Employee assistance program
  • Spring Health - mental well-being program
  • Paid Prenatal Leave

Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and work eligibility and complete employment eligibility verification.
We do not accept unsolicited headhunter and agency resumes. We will not pay fees to any third-party agency or Company that does not have a signed agreement with PrimeRx. PrimeRx is an equal-opportunity employer.
We eagerly seek applicants of diverse backgrounds and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.
This position is open to candidates located in NY, PA, IL, TX, LA, and SC
The hourly rate for this position may vary depending on the candidate's location due to regional cost of living differences. Final compensation will be determined based on the candidate's skills, experience, and educational background. As such, the hourly range is subject to adjustment to align with market conditions and company policies.
The pay range for this role is:
28 - 33.65 USD per hour (HQ)

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